OS2 World.Com Forum

Subject  :  Engineer II, ICT, Siemens Business Services
Author  :  Kim
Date  :  16 Feb, 2006 on 18:21
Position: Engineer II, ICT
Company: Siemens Business Services
Field of business: Engineering
Location: US-IL-Lake Zurich
Mode of employment:
Job number:PCK221-117108
Company: Siemens Business Services, Inc.

Division: SBS - Managed Services 060106

Req ID: 34205

5 to 7 years experience providing server hardware software operations support in a network of 25,000 plus nodes, supporting primarily Microsoft servers. MCSA preferred- MCSE preferred. Some OS2 experience preferred.

Basic Function:
To provide remote network server engineering solutions within a large LAN WAN environment.

Major Functions:
Supporting SBS technicians in a high profile call center environment. ·Focuses primarily on Microsoft and OS/2 Servers and implementations.
Deliver exceptional customer service and achieve customer satisfaction.
To investigate, identify and resolve server incidents within tight SLA time frames.
Develop strategies for improving server support activities and work with operational teams to drive process improvements.

Utilize ITIL processes in support of all engineering activities.
Supports customer and networking projects and potential improvements or technology upgrade opportunities.

Responsibilities:
Familiar with ticket tracking technologies a plus
Working knowledge of remote management tools
Experience troubleshooting multiple networking problems including applications
Provides advanced remote network support and guidance on configuration and application problems.

Please apply here.


Subject  :  Re:Engineer II, ICT, Siemens Business Services
Author  :  dljone9 dljone9@os2world.com
Date  :  18 Feb, 2006 on 20:23

Kim (16 Feb, 2006 18:21):
Position: Engineer II, ICT
Company: Siemens Business Services
Field of business: Engineering
Location: US-IL-Lake Zurich
Mode of employment:
Job number:PCK221-117108
Company: Siemens Business Services, Inc.

Division: SBS - Managed Services 060106

Req ID: 34205

5 to 7 years experience providing server hardware software operations support in a network of 25,000 plus nodes, supporting primarily Microsoft servers. MCSA preferred- MCSE preferred. Some OS2 experience preferred.

Basic Function:
To provide remote network server engineering solutions within a large LAN WAN environment.

Major Functions:
Supporting SBS technicians in a high profile call center environment. ·Focuses primarily on Microsoft and OS/2 Servers and implementations.
Deliver exceptional customer service and achieve customer satisfaction.
To investigate, identify and resolve server incidents within tight SLA time frames.
Develop strategies for improving server support activities and work with operational teams to drive process improvements.

Utilize ITIL processes in support of all engineering activities.
Supports customer and networking projects and potential improvements or technology upgrade opportunities.

Responsibilities:
Familiar with ticket tracking technologies a plus
Working knowledge of remote management tools
Experience troubleshooting multiple networking problems including applications
Provides advanced remote network support and guidance on configuration and application problems.

Please apply here.



Approach these guys with *caution* - I have had some bad experiences with Siemens as a potential employer...


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