OS2 World Community Forum

OS/2, eCS & ArcaOS - Technical => Setup & Installation => Topic started by: Paolo_Ricardo on May 26, 2017, 04:02:47 am

Title: Unable to install ArcaOS
Post by: Paolo_Ricardo on May 26, 2017, 04:02:47 am
I am trying to install ArcOS over Ubuntu i.e. wiping Ubuntu by replacing with ArcaOS. I have a 128 GB hard drive. However when I launch the installer and the disk check kicks in I get a "No resizeable partition found" message and my disk is shown as only having a capacity of 128 MB.

I have tried creating a new volume under System Management but I get an "Operation not allowed" message and then "Disk 1 reports a corrupt partition table".

I presume my only option is to completely wipe the disk and start again withan ArcaOS install. The only open source wiper that I know is DBAN but that wipes the MBR and, as I understand it, that would prevent me from installing ArcaOS.

Can anyone help - please?

Paul
Title: Re: Unable to install ArcaOS
Post by: Pete on May 26, 2017, 04:14:35 am
Hi Paul

My guess is that the partition was created by software that an OS/2 based system cannot work with.

The answer is to delete the partition and then recreate it. I would use DFSee - www.dfsee.com - to perform the partition deletion and creation; dfsee works fully but is time limited without any support unless you Register.


Regards

Pete
Title: Re: Unable to install ArcaOS
Post by: Paolo_Ricardo on May 26, 2017, 06:16:03 am
Pete  Thanks. I d/l DFSee, deleted the Linux partitions and created a JFS partition.

Rebooted the ArcaOS installer and got to the Check Disk section which stated that some or all partitions are lacking LVM info - which is 'normal if the disk has not been reviously used with OS/2', so let the installer write the LVM info and rebooted. Got exactly the same thing - did this twice .

At Personalities, chose Single volume with default options, Simple Installation, no Target Volume shown so Disk Check again with same result.

I have used System Management and confirmed that the partition created was Primary, Startable and Unformatted.

So I'm stuck again.

Paul
Title: Re: Unable to install ArcaOS
Post by: Pete on May 26, 2017, 06:47:12 am
Hi Paul

Is the new partition JFS? - If "Yes" you need to change the partition type to Compatible as a JFS partition is not bootable.


Regards

Pete
Title: Re: Unable to install ArcaOS
Post by: Paolo_Ricardo on May 26, 2017, 07:13:02 am
Pete

Do I use DFSee to do that? If so, where do I find it in the menus?

Paul
Title: Re: Unable to install ArcaOS
Post by: Paolo_Ricardo on May 26, 2017, 10:25:44 am
I've deleted and re-created the partition. For a Simple Installation there is no entry in Target Volume. If I choose Manage Volumes what is shown is

C  size: 114.468MB File System:unformatted Type: Primary Notes: Advanced/LVM

When I hit Check Volumes the only volume shown to check is Z:(FAT), which I presume is the RAM disk for ArcaOS.

So I can't get past this point to format the disk.
Title: Re: Unable to install ArcaOS
Post by: Remy on May 26, 2017, 10:57:48 am
Hi Paul,

Is your drive connected on SATA using AHCI ?  ( check under the bios )

Cheers/
Remy
Title: Re: Unable to install ArcaOS
Post by: Paolo_Ricardo on May 26, 2017, 11:28:30 am
Remy

The specs for my hard drive interface type is ATA-5. Going into the BIOS System Configuration SATA Native Support is Enabled. The alternative setting is Disabled.

I can't see anything about AHCI.

Thanks
Paul
Title: Re: Unable to install ArcaOS
Post by: xynixme on May 26, 2017, 12:18:05 pm
I can't see anything about AHCI.

To try to summarize such questions and answers: what's the brand/model/type, if any, of the computer?
Title: Re: Unable to install ArcaOS
Post by: Paolo_Ricardo on May 26, 2017, 12:33:16 pm
Andre

Model: Hewlett Packard DV6000z
CPU: AMD Turion 64 X2 Mobile TL-56 (1.8GHz/512×2 L2)
Memory: 2GB PC5300 DDR2 2 DIMMs 0 Open
Hard Drive: 120GB 5400RPM Seagate ST9120821AS
Motherboard: Quanta 30B8
Screen: 15.4″ WXGA Glossy
Optical Drive: LG GSA-4084N

GPU: 256MB Nvidia 7200 Go(64MB On Board & 192MB Shared)
Wireless: Broadcomm A/B/G with Bluetooth

Ports:

    3 USB 2.0, Two Left-Side and One Right-Side
    5-in-1 Card Reader
    Ethernet

Paul
Title: Re: Unable to install ArcaOS
Post by: Pete on May 26, 2017, 01:54:50 pm
Hi Paul

I have not tried the Simple install as I know that will not work for me anyway.

Do you see at any stage a Manage Volumes button?

If "Yes" click that , delete the partition previously created and recreate it as a Compatible type.


Regards

Pete
Title: Re: Unable to install ArcaOS
Post by: Paolo_Ricardo on May 26, 2017, 02:42:23 pm
Pete

Thanks. The disk checking utility didn't find any problems with the disk so I hit 'Manage Volumes', deleted and recreated the partition. It didn't provide a Compatible option but a Standard volume. Anyway that solved the problem and i was able to proceed. Am now on System Configuration. Thanks for your help. I hope everything else goes smoothly :-)

Paul
Title: Re: Unable to install ArcaOS
Post by: Paolo_Ricardo on May 26, 2017, 02:57:48 pm
I think I spoke too soon.  The formatting and installation seemed to go well. I rebooted when requested and more files were copied.

Then I got a message "An error occurred during installation. Check %LOGFILES% ..."

I'm back in the System Management page but I'm not sure where the error logs are kept.
Title: Re: Unable to install ArcaOS
Post by: Pete on May 26, 2017, 03:25:15 pm
Hi Paul

Usually somewhere like \var\logs - I cannot check at the moment as I am performing my umpteenth installation trying to get a basic working system that I am reasonably happy with.

Does not look like it will happen though.


Regards

Pete
Title: Re: Unable to install ArcaOS
Post by: Paolo_Ricardo on May 27, 2017, 12:44:06 am
Pete

Sorry to hear you're having problems too.

A bit of an update: I looked in /var/log/ and typed Install.log. All it contained was the text of the message that the dialog box showed me i.e. "An error occurred during installation ...etc". There is a long list of files which I presume relate to installation of various features ending either with .L1 or .L2 e.g BASEIS, DESK, PRINT, TOOLS etc .

So I closed the DOS window and the System Management page and was left with an ArcaOS desktop containing icons for Computer, Network, Programs and Trash Can. So clearly most of ArcaOS has been installed.

I went through the various icons. In the Computer -> System Setup I found that Power was not installed ("..cannot load Advanced Power Management feature..") - not sure why, my PC supports this feature. Also Registry editor ("..Cannot start C:\OS2\SYSTEM\REGEDIT2.EXE.."

I seem to have a not-quite-complete installation. If you have any suggestions relating to the Power Management and Registry Editor issues I'd be glad to hear them :-)

I'm going to try and install some software now. Is there any way I can increase the resolution of my screen? I'm on 1024 x 768. I think the VESA driver was installed.

Paul
Title: Re: Unable to install ArcaOS
Post by: Pete on May 27, 2017, 01:20:20 am
Hi Paul

I think I may be gradually winning my war with ArcaOS  :-)

I am not really sure what the log file names mean but "regedit2" appears in the files DIALOG.L1, DIALOG.L2 and warpin.log

Not sure about the Power problem - I see a Power object in System Setup that basically reports the state of power.

What should the screen resolution be?


Regards

Pete
Title: Re: Unable to install ArcaOS
Post by: Paolo_Ricardo on May 27, 2017, 02:01:23 am
Pete

Glad you're making progress.

As far as REGEDIT2.EXE is concerned I opend a DOS session, went to the apprpriate folder and tried to launch directly. I came up witha message "System cannot find PMWINX".

I have the Power icon but I get the message I mentioned before when I click on it.

My laptop has a resolution of 1280 x 800 so I was wondering how I might get that.

Also how do I log onto my wi-fi internet?

Paul
Title: Re: Unable to install ArcaOS
Post by: Dave Yeo on May 27, 2017, 02:50:11 am
Weird that PMWinx is not installed as it is a basic part of OS/2.
You will have to install Panorama or Snap, depending on whether Snap supports your video. They're both S:\CID\SERVER (assuming your DVD drive is S:). Read the READMEs for how to install and if you still can't get the correct resolution, report here for more help.
Assuming you have a working wifi driver installed, easiest is to add the wireless widget to the Arcabar by right clicking and choosing "Add new widget"
Title: Re: Unable to install ArcaOS
Post by: Paolo_Ricardo on May 27, 2017, 03:10:24 am
Dave

Thanks.

I was under the impressionn that Firefox, Thunderbird and one or two other applications were included with ArcaOS but I can't find them anywhere - there are no entries in the Installed Software folder within the desktop Programs folder.

Ref wifi, looking at the Hardware Manager I have the Intel PRO/1000 Network Adapter listed (as well as the ACPI interface - see my earlier comment about lack of power management). What is the Arcabar? I have the Toolbox open at the bottom of the screen but right-clicking doesnt have the option to Add widget'.

Paul
Title: Re: Unable to install ArcaOS
Post by: Dave Yeo on May 27, 2017, 04:38:24 am
You have to right click on the right spot. Isn't the Intel PRO/1000 Network Adapter a regular adapter? You never did say what hardware you're installing on, but on my T42, I had to choose the correct wireless adapter during installation.
Title: Re: Unable to install ArcaOS
Post by: Paolo_Ricardo on May 27, 2017, 05:16:59 am
Dave

I've right-clicked everywhere on the Toolbar (that's the bar that sits along the bottom of the screen) but no 'Add widget' option shows.

I just accepted the defaults shown on the Hardware Configuration on installation. Is there anyway to go back and review these choices?

For the record:

Model: HP DV6000z
CPU: AMD Turion 64 X2 Mobile TL-56 (1.8GHz/512×2 L2)
Memory: 2GB PC5300 DDR2 2 DIMMs 0 Open
Hard Drive: 120GB 5400RPM Seagate ST9120821AS
Motherboard: Quanta 30B8
Screen: 15.4″ WXGA Glossy
Optical Drive: LG GSA-4084N
Wireless: Broadcomm A/B/G with Bluetooth

Paul
Title: Re: Unable to install ArcaOS
Post by: Dave Yeo on May 27, 2017, 05:25:44 am
Try getting the pointer on the edge of the toolbar where it turns into a double arrow and right click.
I don't know if there is a driver for the Broadcomm A/B/G with Bluetooth. You can install more network adapters with MPTN, I'm away from my ArcaOS desktop so forget exactly where it is, under system setup network IIRC.
Title: Re: Unable to install ArcaOS
Post by: Alex Taylor on May 27, 2017, 05:43:28 am
It seems clear that you have a broken/incomplete installation.  How severe an issue this is depends on where/how the installation encountered the error.  This is basically impossible to diagnose without the detailed support file from the system in question (as described in the user guide, second-to-last page).

The procedure for getting support for ArcaOS installation (and other) problems is to start by opening a problem ticket with Arca Noae (see Appendix G of the guide). Unless you do that, we really can't help you.

FWIW, the most important installation logfile is LCU.L2 (not an especially intuitive name, I know). This shows the overall status of the install process, and will generally allow you to see where the installation was interrupted.  However, for full diagnosis, all the logs AND response files will be required for analysis. The support file (see above) will contain this.
Title: Re: Unable to install ArcaOS
Post by: Paolo_Ricardo on May 27, 2017, 06:36:05 am
Alex

Something very weird has just happened. I went into Selective Install and the page with many options had only Symmetric Multiprocessor checked. So I clicked the install button and when the installation had finished and after a reboot I found that the missing features, that I have mentioned in these posts, were all installed including e.g. the registry editor and the power management application plus Firefox, etc.

So it appears I now have a working ArcaOS installation. The one thing I haven't got, and I need, is a wi-fi connection.

I suppose it would be a good idea to backup my installation but I can't find a backup application.

I appreciate yours and everybody else's contributions to my fraught journey.

Paul
Title: Re: Unable to install ArcaOS
Post by: Pete on May 27, 2017, 03:37:10 pm
Hi Paul

Glad to read you are winning your war as well  ;-)

If you need a working wireless nic then the only possible answer at the moment is to see if the Broadcom nic can be swapped out for an Intel nic. I gather some laptops do not allow this but it has worked for me on an Acer 5320 and Dell E5500 both of which had Broadcom wireless nics replaced by Intel equivalents and now have wireless connectivity.

Before going ahead with that you will want to check if there is a driver package for the Intel nic - probably best done by asking in the genmac newsgroup news.gmane.org:gmane.org.netlabs.genmac.user

Also worth knowing is that you will need genmac2.21 - check in above ng for download link - rather than the version of genmac supplied with ArcaOS which did not seem to want to work with my non-ArcaOS supplied driver package for an Intel 5100:- kept getting a "No valid hardware found..." when trying to load driver during boot.


Regards

Pete
Title: Re: Unable to install ArcaOS
Post by: Paolo_Ricardo on May 28, 2017, 03:44:53 am
Pete

Thanks for the info on NICs, I'll have a look. Good luck with your installation.

Paul