I'm looking at a computer that has a bit of trouble printing from Lotus SmartSuite Word Pro. I ask for three copies, collated, but none at all come out.
On a nearly identical computer and printer, it works perfectly. I can't get at the failing machine, so I'm attaching testlog of the machine that works.
I'm not really expecting an easy answer, but I'd appreciate advice about solving printing problems like this. I'm actually kind of expecting that it is significant that it is WordPro trying to print. It's a short document with an image or two, and the spool file is 50 megabytes.
It seems to take a long time for copies to print. And yet, on my regular desktop machine, printing starts in a second or two.