Public Discussions > General Discussion

"request ISO build" not working

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David Graser:
Hi Remy,
 
My subscription is good to March of 2025.  It gives me the option of downloading the iso or rebuilding it.  Why would you want to rebuild when you can just download the iso?

Lewis Rosenthal:
"Request ISO build" is working. Email response sent to reporter.

Please do not assume that the problem is on our end when a notification email is not received in a timely fashion. as these emails contain download links, it is entirely possible that they may be blocked or trapped by your ISP or mail provider, and we would have no way to know that. Only you can check this with your ISP or mail provider.

Everything is working as designed, the system is up, building ISOs, and sending notifications.

Thanks, everyone, for your support.

Remy:

--- Quote from: Lewis Rosenthal on July 19, 2024, 05:48:04 am ---"Request ISO build" is working. Email response sent to reporter.

Please do not assume that the problem is on our end when a notification email is not received in a timely fashion. as these emails contain download links, it is entirely possible that they may be blocked or trapped by your ISP or mail provider, and we would have no way to know that. Only you can check this with your ISP or mail provider.

Everything is working as designed, the system is up, building ISOs, and sending notifications.

Thanks, everyone, for your support.

--- End quote ---

Hi !

This email ISP only blocks email with viruses, never with links nor invasive scan like gmail nor gone into spam folder or identified as pub_renater (special pub folder)
Email received this morning at 4:36 while contact replies at 4:41 and 5:12

The download link button named #Download ISO" only appears this morning under my ArcaOS account which is the issue I reported here, no download link avalable  !
(This download button appears and is made available after receive of this morning download link email - very long delay needed)

Always ok now after more than a week and 3 ISO builod request as well two emails sent through contact.
Thanks having corrected processes which I suppose may include delivery notification when sent/received

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