Hi Paul,
I would interpretate it as meaning that Doug has noticed people 'demanding' things of you, though I have no idea of who those people may be.
All I can say is I hope no one is demanding anything of you in relation to the OS/2 world, wishing yes, demanding no.
Speaking only for myself, I appreciate all of the software you compile and take the time to listen to feedback on, even if I don't use a lot of it I know it contributes to keeping many people using OS/2.
I certainly would not expect you to do what you do unless you are happy to do it, in your own spare time, as it happens. If others want things to be simpler in installing, I see no reason that they cant spend some time to learn and give back to our community by creating, or helping to create installers and or documentation.
Even Doug creates installers, so it cant be that hard for others to help out as well
Said nicely and with respect.