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OS/2, eCS & ArcaOS - Technical => Applications => Topic started by: Greg Pringle on July 15, 2021, 04:08:29 pm

Title: Apache OpenOffice no longer starts
Post by: Greg Pringle on July 15, 2021, 04:08:29 pm
I had Apache OpenFoffice AOO-4160-GA running. I removed it and loaded AOO-4170-GA. Now it will not start. I deleted the directories and even re-installed the C: partition (boot) and AOO-4170-GA will not start. Then I went and re-installed again and loaded AOO-4160-GA which also will not start. It gets to the "1.Welocme"  which is the new install setup, and when "Next" is pressed the application vanishes without any errors.
Are there any suggestions?
Title: Re: Apache OpenOffice no longer starts
Post by: Ian Manners on July 15, 2021, 07:22:16 pm
Hi Greg,

There are some DLL's that you need to upgrade but I cant remember which ones now but you should find the list in the readme file.
Title: Re: Apache OpenOffice no longer starts
Post by: Greg Pringle on July 15, 2021, 08:06:05 pm
Thanks for the note. I used the yum list in the readme and updated all but that does not fix the problem.
Title: Re: Apache OpenOffice no longer starts
Post by: David Graser on July 15, 2021, 09:26:33 pm
Greg

Run the quick install in YUM with the following script.

yum install libc libgcc1 libgcc-fwd openssl curl libjpeg libxslt libicu zlib libxml2 mmap pthread urpo libstdc++6 libstdc++ uclip

This will at least tell us that you have all the required dlls and nothing got accidentally deleted.  As to whether they are the latest, that would have to be determined.

Title: Re: Apache OpenOffice no longer starts
Post by: Remy on July 15, 2021, 09:45:14 pm
Thanks for the note. I used the yum list in the readme and updated all but that does not fix the problem.

Did you install DLL's under local user lib ?
Title: Re: Apache OpenOffice no longer starts
Post by: Sigurd Fastenrath on July 15, 2021, 11:44:03 pm
Had a similar problem and had to delete the AOO directory in the HOME directory.
Title: Re: Apache OpenOffice no longer starts
Post by: Doug Bissett on July 16, 2021, 01:22:33 am
Hi Greg,

There are some DLL's that you need to upgrade but I cant remember which ones now but you should find the list in the readme file.

Actually, that is what causes the problem. Greg said "I removed it and loaded AOO-4170-GA" You need 4180-GA to work with the latest DLLs. Unfortunately I don't remember which DLL needs to be down leveled (might be libicu). Updating to AOO 4.1.8 solves the problem.
Title: Re: Apache OpenOffice no longer starts
Post by: Andi B. on July 16, 2021, 10:58:23 am
..... Updating to AOO 4.1.8 solves the problem.

But gives you the new problem of destroyed calc documents when they contains diagrams. So think twice if you really want to update to 4.1.8.
Title: Re: Apache OpenOffice no longer starts
Post by: Neil Waldhauer on July 16, 2021, 04:56:13 pm
Destroyed calc diagrams can be saved as .XLS and they remain intact.
Title: Re: Apache OpenOffice no longer starts
Post by: Andi B. on July 16, 2021, 05:10:27 pm
Destroyed calc diagrams can be saved as .XLS and they remain intact.

Interesting observation.

On the other hand one reason why I'm using AOO is to circumvent proprietary formats made by MS.
Title: Re: Apache OpenOffice no longer starts
Post by: Greg Pringle on July 16, 2021, 06:27:19 pm
I deleted the home directories and the programs directories and loaded OpenOffice 4.1.8
Now it is working again.

Thanks for the tips.

Must have been an incompatibility with the current system dll (s)
Title: Re: Apache OpenOffice no longer starts
Post by: Andi B. on July 17, 2021, 01:09:19 pm
I deleted the home directories and the programs directories and loaded OpenOffice 4.1.8
Now it is working again.

Thanks for the tips.

Must have been an incompatibility with the current system dll (s)

No. Based on your description it's simply a AOO problem when reading the 'old' settings. IIRC this problem was discussed here a while ago.
Title: Re: Apache OpenOffice no longer starts
Post by: Neil Waldhauer on July 17, 2021, 03:55:48 pm
Destroyed calc diagrams can be saved as .XLS and they remain intact.

Interesting observation.

On the other hand one reason why I'm using AOO is to circumvent proprietary formats made by MS.

This bug is on several platforms and apparently will be fixed in the next release:

https://bz.apache.org/ooo/show_bug.cgi?id=128427 (https://bz.apache.org/ooo/show_bug.cgi?id=128427)
Title: Re: Apache OpenOffice no longer starts
Post by: Ian Manners on July 18, 2021, 04:02:34 pm
Hi Doug,

Quote
Actually, that is what causes the problem. Greg said "I removed it and loaded AOO-4170-GA" You need 4180-GA to work with the latest DLLs. Unfortunately I don't remember which DLL needs to be down leveled (might be libicu). Updating to AOO 4.1.8 solves the problem.

Your right, thanks :)
For some reason my mind simply slotted 4170 in as the latest version when its 4180.

Ditto everyone else about the calc and graphs problems. I've been using Libreoffice under ubuntu because of that problem but as long as you use xls under AOO-4180 it seems to work fine.
Title: Re: Apache OpenOffice no longer starts
Post by: Matthias Seidel on July 26, 2021, 01:16:37 am

This bug is on several platforms and apparently will be fixed in the next release:

https://bz.apache.org/ooo/show_bug.cgi?id=128427 (https://bz.apache.org/ooo/show_bug.cgi?id=128427)

No, this bug is OS/2-only (speaking of released versions).
We are preparing AOO 4.1.11 at the moment...

Edit:
To be clear, we (the Apache OpenOffice project) are working on a 4.1.11 release. No fixed date for a release. We have no influence on the OS/2 port.
Title: Re: Apache OpenOffice no longer starts
Post by: Martin Vieregg on August 20, 2021, 01:58:51 pm
I had also the described problem, and a simple re-installation of the same WPI archive did help.
Title: Re: Apache OpenOffice no longer starts
Post by: Martin Vieregg on September 29, 2021, 03:22:18 pm
But now, it does not work anymore even I reinstall AOO. I tried 4.17 and 4.18. I have no idea anymore what to do. There are three different computers envolved, and an additional installation where I did not update the DLLs.
Title: Re: Apache OpenOffice no longer starts
Post by: David Graser on September 29, 2021, 05:07:44 pm
Check to make sure you have all the prerequisites with rpm running the following string in a command line:

yum install libc libgcc1 libgcc-fwd openssl curl libjpeg libxslt libicu zlib libxml2 mmap pthread urpo libstdc++6 libstdc++ uclip

Title: Re: Apache OpenOffice no longer starts
Post by: Rene Hvidsoe on September 29, 2021, 05:52:57 pm
Hi Martin,

What has changed in your setup since you reported it working in august ?

Title: Re: Apache OpenOffice no longer starts
Post by: Silvan Scherrer on September 30, 2021, 10:54:40 am
But now, it does not work anymore even I reinstall AOO. I tried 4.17 and 4.18. I have no idea anymore what to do. There are three different computers envolved, and an additional installation where I did not update the DLLs.
Anything in popuplog.os2 or a trp file? Whate does the stdout or stderr say? As AOO usually is not vanishing silently.
I'm pretty sure there is a pattern why it's the same on 3 different computers.
For sure we need more information to help further.

regards
Silvan
Title: Re: Apache OpenOffice no longer starts
Post by: roberto on October 01, 2021, 09:53:07 pm
I am using Version 65.1 of Libicu, not the 68.1 that gives me problems. You can try if this is.
I have installed OOO4.18.
saludos