OS2 World Community Forum

OS/2, eCS & ArcaOS - Technical => Applications => Topic started by: Tuure Linden on August 26, 2019, 11:01:50 am

Title: OpenOffice 4.1.6 fatal error, any solutions?
Post by: Tuure Linden on August 26, 2019, 11:01:50 am
When trying to start OpenOffice, I'll get the following message. Is there any way to fix this?

OpenOffice 4.1.6 - Fatal Error

The application cannot be started.
exception occured raising singleton
"/singletons/com.syn.star.deployment.ExtensionManager": loading component library failed:
file://C:\PROGRAMS\APACHEOPENOFFICE.4/PROGRAM/../program/deploy.dll
Title: Re: OpenOffice 4.1.6 fatal error, any solutions?
Post by: Silvan Scherrer on August 26, 2019, 12:16:35 pm
When trying to start OpenOffice, I'll get the following message. Is there any way to fix this?

OpenOffice 4.1.6 - Fatal Error

The application cannot be started.
exception occured raising singleton
"/singletons/com.syn.star.deployment.ExtensionManager": loading component library failed:
file://C:\PROGRAMS\APACHEOPENOFFICE.4/PROGRAM/../program/deploy.dll
you miss libxml2. Install it via "yum install libxml2" or you can also use ANPM to do so of course.. ArcaOS doesn't deliver that by default. The readme should have pointed you to it btw.
Title: Re: OpenOffice 4.1.6 fatal error, any solutions?
Post by: David Graser on August 26, 2019, 08:24:26 pm
I had the same problem when I first bought and installed it.  Silvan was quick to point out to me what I had missed.  The best source for programs and installation is

https://ecsoft2.org/

The best page for information is

https://ecsoft2.org/openoffice

The missing component was something I thought needed to be included in the ArcaOS install. I was told this would not happen.  Only those components that support the operating system.
Title: Re: OpenOffice 4.1.6 fatal error, any solutions?
Post by: Tuure Linden on August 27, 2019, 09:09:10 am
No, libxml2 is already installed. That's not the problem. Of course I've installed dependencies mentioned in the documentation.

OpenOffice works fine with another computer of mine. But with this Lenovo ThinkCentre M73 it doesn't and gives the error message.
Title: Re: OpenOffice 4.1.6 fatal error, any solutions?
Post by: Tuure Linden on August 27, 2019, 09:14:21 am
According to eCSoft/2 site the missing library was libxslt. I hadn't installed it for some reason. But...

"Rpmdb checksum is invalid: dCDPT(pkg checksums): libxslt.i686 0:1.1.32-1.oc00 -u"

OpenOffice seems to work fine now however.
Title: Re: OpenOffice 4.1.6 fatal error, any solutions?
Post by: andreas on March 12, 2025, 09:57:25 pm
anobody  got Open Office running on AN5.1.1?
On my (virtual) system the program crashes soon after the logo showed up...
Title: Re: OpenOffice 4.1.6 fatal error, any solutions?
Post by: TeLLie on March 12, 2025, 10:43:18 pm
Hello,
I just install  OO v4.1.11
And i see same behavior on 5.1.1
I think I have all dependency installed



Regards, Tellie

Title: Re: OpenOffice 4.1.6 fatal error, any solutions?
Post by: Remy on March 13, 2025, 12:06:07 am
anobody  got Open Office running on AN5.1.1?
On my (virtual) system the program crashes soon after the logo showed up...

This could happen in case of not enought free shared storage...
Do you load dlls into high memory ?
Title: Re: OpenOffice 4.1.6 fatal error, any solutions?
Post by: Neil Waldhauer on March 13, 2025, 02:24:17 pm
On ArcaOS 5.1.1, with OpenOffice 4.1.11 installed by Suntan Special, everything seems to work.
Title: Re: OpenOffice 4.1.6 fatal error, any solutions?
Post by: TeLLie on March 13, 2025, 10:21:48 pm
Hi,

I have load the dll with highmem
But i get this error in ft2excpt.log:


---[Exception Information]------------
   Access Violation (hardware generated,portable,fatal)
Thu Mar 13 22:19:12 2025

   Space Access at selector 00004b2c
   Exception Address = 1ffd0cce <DOSCALL1> (#453) obj #2:00000cce
   Thread:  Ordinal TID: 172, TID: 1, Priority: 0200h
   Process: PID: 8129, Parent: 8128, Status: 32
   SS:ESP=0097:0000fedc  EFLAGS=00010216
   CS:EIP=ffef:00000cce  EBP   =0012fef4
   EAX=0097fed4 EBX=0000ff18 ESI=a965891c
   ECX=00000010 EDX=00000007 EDI=0012ff1a
   DS=ddc7      ES=00000097  FS=150b     GS=0000
---[End Of Exception Information]-----

No idea what this means??


Kind regards, Tellie
Title: Re: OpenOffice 4.1.6 fatal error, any solutions?
Post by: Pete on March 13, 2025, 11:17:45 pm
Hi

OO 4.1.7 working on ArcaOS 5.1.1 (real hardware) using the below config.sys values allows me to also run Seamonkey without problems

THREADS=512
VIRTUALADDRESSLIMIT=2560
PROCESSES=128

Will have to get around to updating to OO 4.1.11 sometime...


Regards

Pete
Title: Re: OpenOffice 4.1.6 fatal error, any solutions?
Post by: Dave Yeo on March 13, 2025, 11:32:12 pm
Hi,

I have load the dll with highmem
But i get this error in ft2excpt.log:


---[Exception Information]------------
   Access Violation (hardware generated,portable,fatal)
Thu Mar 13 22:19:12 2025

   Space Access at selector 00004b2c
   Exception Address = 1ffd0cce <DOSCALL1> (#453) obj #2:00000cce
   Thread:  Ordinal TID: 172, TID: 1, Priority: 0200h
   Process: PID: 8129, Parent: 8128, Status: 32
   SS:ESP=0097:0000fedc  EFLAGS=00010216
   CS:EIP=ffef:00000cce  EBP   =0012fef4
   EAX=0097fed4 EBX=0000ff18 ESI=a965891c
   ECX=00000010 EDX=00000007 EDI=0012ff1a
   DS=ddc7      ES=00000097  FS=150b     GS=0000
---[End Of Exception Information]-----

No idea what this means??


Kind regards, Tellie

I don't think you should load the old ft2 high as it interfaces with 16bit code.
Title: Re: OpenOffice 4.1.6 fatal error, any solutions?
Post by: andreas on March 14, 2025, 03:09:22 pm

Do you load dlls into high memory ?

no. should i do so? which ones?

@pete:
I tried to change virtualadress limit to 2560 and reduced threads to 512, but no change (processes 128 remained unchanged)
Title: Re: OpenOffice 4.1.6 fatal error, any solutions?
Post by: TeLLie on March 14, 2025, 06:05:43 pm
Hi all,

Dave i unmark the ft2* dll  and its starting now.
Not smart to mark all dll in  /lib to in highmem :(

Thankz all, regards Tellie
Title: Re: OpenOffice 4.1.6 fatal error, any solutions?
Post by: Pete on March 14, 2025, 08:46:12 pm
Hi andreas

You may want to look through this discussion https://www.os2world.com/forum/index.php?topic=3864.msg47573 and see if you have the support libs mentioned installed.

You can also mark all the dll files in the AOO4 program directory to loadhigh. You have to be more selective in usr/libs but I cannot remember which dll files to not mark to loadhigh, Sorry. Hope someone else can join in with the "exclusion list"...


Regards

Pete
Title: Re: OpenOffice 4.1.6 fatal error, any solutions?
Post by: Dave Yeo on March 14, 2025, 11:55:37 pm
Most of the files in \usr\lib can be marked high. Exceptions include libc and libcx and as Tellie found, ft2.
If you get crashes, look at the trp report or popuplog and hopefully the crash will point to a DLL