Over the past 10 or so years, I have developed a dbExpert based customer service app. It is very flexible from assigning new customer numbers to setting rates/prices and will give you the flexibility to establish/unestablish current automations. The app has many reports and other information available on the push of a button. The only physical documentation is in my head, but some examination of the app will give you a good idea of how it works. I do not have time to create written documentation. and the system is relatively easy to use and decipher. If anyone is interested, let me know. $100.00 US
Dennis