eCS 1.2, HP920c. I had to change monitors (my Viewsonic VX922 had to be sent back.) When the new monitor (another Viewsonic) was plugged in, all seemed well, until I tried to print. No go. Any ideas what I can do to get printing working with this monitor?
Thank you.
ok... maybe a better question would be what happens when you try to print? As in (examples):
(a) you get a "Spooler is disabled... (some other message text)"
(b) you get a "_____________ Abort, Retry, Cancel" message (the _____ can be various messages... such as "Printer Offline" etc).
(c) You get no errors and there is nothing in the print queue
(d) you get no errors and there is a document in the print queue
The monitor change is irrelevant... but other things will cause this to happen that may just happen to coincide with the date of the monitor change - such as not enough space on your spool drive, the printer being plugged into the wrong port (serial instead of parallel), the wrong paper selected, the wrong driver being used, etc.
For instance, for (d) above, it can be caused by a forms mismatch (and on some printer/driver combinations, trying "override forms mismatch" does nothing and the document will sit in the queue forever, hanging any new documents added) - or (d) could also be caused by the printer being hooked to the wrong port, in which case the spooler will wait until the printer is connected to the correct port (but it will *usually* give a "Printer not responding" or similar message), or (d) can be caused by the incorrect driver being used. Occassionally, I've had my printer driver switched to another one (the machine in question has had 4 different printers hooked up to it), so, instead of OS/2 using the HP4600PS driver, when I go into it's OS settings I find the Lexmark Z51 driver as the default choice - which creates documents in the queue that do nothing and give no error.
(c) can be caused by a driver mismatch (among other things)... some printers will accept the document and do nothing with them (meaning the print queue gets emptied), others will accept the document and print the code (for instance, a PS "only" printer getting PCL5 code will print the PCL5 code as text as virtually every PS printer supports text mode output - the same is true of some PCL only printers being sent PS code). Other printers will accept the document - and then; either flush their memory and return to ready state
(OR) print the printer code as text (in what appears to be a random determination of which they do).
If your printer supports text mode printing, directing something to LPTx from the command prompt should tell you whether or not it is connected correctly and receiving data.
Best,
Rob