Test 200: OS/2 Warp 4 Fundamentals

SECTION 1: PLANNING AND INSTALLATION

 * Given a set of requirements to configure a sound card for OS/2 Warp 4, describe the procedure and resources used to successfully configure a sound card to ensure it produces sound.
 * Given a PCMCIA card, describe the steps to install and configure "Plug and Play" support and how to verify that the configuration is successful.
 * List the hardware prerequisites to install OS/2 Warp 4 so that the system meets a customer's feature and function requirements.
 * Given an existing configuration and a set of requirements, explain the steps required to install OS/2 Warp 4 with or without retaining the existing configuration, and explain the advantages and disadvantages of keeping or deleting the existing configuration.
 * Given a set of requirements, select the features of OS/2 Warp 4 to be installed to support the environment.
 * Describe the video driver installation steps for a specified supported video driver.
 * List the methods to find and the steps to install the device drivers necessary for a given device.
 * Given a set of requirements, describe the steps to plan and configure an empty physical drive so that OS/2 Warp 4 can be installed, with or without another operating system on the same drive.
 * Explain the migration process for installed applications.
 * Given a list of customer applications, select the proper file system(s) and plan for required application support and efficient use of disk space.
 * Given a set of requirements, determine the optimal installation method and describe the steps used to install OS/2 Warp 4 using the chosen install method.
 * Given a requirement for a multiple OS environment, select an installation plan to allow booting of all installed operating systems.

SECTION 2: CUSTOMIZATION AND USAGE

 * Identify the steps to create program objects using the Add Programs object.
 * Given an OS/2 Warp 4 supported DOS, Windows, or OS/2 application, describe the steps to install, migrate, configure settings, and optimize the application within the Workplace Shell. Describe the impact on performance and usability upon the application.
 * Given a set of configuration requirements for the toolbar, modify the toolbar to function as specified by the requirements with no errors.
 * Given a set of user requirements, describe how to use the options in the desktop Properties to configure the OS/2 Warp 4 desktop as specified by the user and explain the impact of modifying each of the options.
 * Explain the additional parameters which need to be entered in a program reference object if the program is not in the Migration Database.
 * Explain how to create a program reference object for an installed program.
 * Describe the features of the Warp Center and explain how to use and configure them.
 * Describe the procedure for creating and configuring a working, local printer object on the desktop of an installed OS/2 system.
 * Describe the steps to remove an installed component from an OS/2 Warp 4 system and explain how to ensure that it has been removed.
 * Describe how to install a new font into an existing OS/2 Warp 4 system.

SECTION 3: PROBLEM DETERMINATION

 * Explain how to activate the Recovery Choices Menu and the circumstances in which it would be used. Given a set of circumstances, describe which choice would be selected and what the results would be.
 * Explain the OS/2 boot process and the hardware configuration dependencies.
 * List the circumstances in which the Workplace Shell .INI files must be rebuilt.
 * Identify the steps required to rebuild the Workplace Shell .INI files.
 * Given a problem determination scenario, identify and list the documentation (both on and off line) and other resources used to facilitate the resolution of the problem.
 * List the steps and software components needed to create an automated system for installing OS/2 Warp 4 using the CID process.

Recommended Education and Publications
Courses and publications are offered to help you prepare for the certification tests. The courses are recommended, but not required, before taking a certification test.


 * Course Title: OS/2 Warp 4 Implementation
 * Course Number: WC610 (NA); WC61 (Worldwide)
 * Course Duration: 3 Days
 * Course Abstract: This course is intended for those who have limited experience with previous versions of OS/2 or experience with only Windows, DOS, or other non-OS/2 platforms. The course teaches how to plan, install, customize, and support OS/2 Warp 4.


 * Publication: OS/2 Warp 4 Certification Handbook
 * Publication Order Number: SG24-4869-00 / ISBN 0-9655611-1-9
 * Abstract: This book is a tutorial that covers the functions and features of OS/2 Warp 4. Note that experience with OS/2 Warp 4 is still essential to performing well on the exams.

SECTION 1: PLANNING AND INSTALLATION
1. Which object accesses the list of OS/2 Warp 4 supported sound cards that may be selected when installing device driver support?
 * A. system
 * B. selective install
 * C. hardware manager
 * D. device driver install

2. What information is available when you select PCMCIA Support from the System Configuration panel?
 * A. IRQ, DMA, and Port Address settings
 * B. a list of manufacturers' system brand names and PCMCIA options
 * C. PCMCIA Token Ring Adapter, Modem/Fax, or Hard Disk options
 * D. a list of manufacturers, PCMCIA cards and Port Address settings

3. How much additional RAM is required for OS/2 Warp 4 Voice Type (navigation)?
 * A. 512K
 * B. 1 MB
 * C. 2 MB
 * D. 4 MB

4. Which OS/2 Warp 4 component must be removed before it can be reinstalled?
 * A. Voice Type
 * B. OS/2 Peer Services
 * C. Remote Access Services
 * D. TCP/IP Services

5. What feature of OS/2 Warp 4 should you install to be able to create utility diskettes?
 * A. OS/2 DOS Support
 * B. Recovery Utilities
 * C. Optional System Utilities
 * D. Tools and Games

6. How should you install a VGA video adapter and an SVGA video adapter in the same OS/2 Warp 4 system to enable both to provide full function?
 * A. Install the VGA adapter as the primary.
 * B. Install the SVGA adapter as the primary.
 * C. Specify the SVGA driver for both adapters.
 * D. Specify the VGA driver for both adapters.

7. How many drivers must be configured on a system with two Token-Ring cards?
 * A. Only one driver needs to be configured.
 * B. One driver must be configured for each different IRQ.
 * C. One driver must be configured for each adapter from a different manufacturer.
 * D. Two drivers need to be configured.

8. Why would you opt for the FAT System on the boot drive when installing a system to be used as a Dual Boot System?
 * A. Because DOS Applications running under OS/2 cannot access data on HPFS drivers.
 * B. Because DOS/Windows can only boot from FAT drives.
 * C. Because HPFS is only for OS/2 Server System.
 * D. Because FAT provides faster disk access.

9. If you have a large number of small data files, where should you save them to achieve the best possible performance?
 * A. on a FAT partition
 * B. on a HPFS partition
 * C. on the largest partition
 * D. on multiple partitions

10. A customer is considering removing Win-OS/2 support to free up hard disk space needed to install a large application. Which files are deleted from OS/2 Warp 4 by running the OS/2 Warp Selective Uninstall feature for Win-OS/2 support?
 * A. OS/2 files that enable DOS support
 * B. Windows software in the C:\Windows directory
 * C. \OS2\MDOS\WINOS2 directory and all the files in it
 * D. OS/2 files that enable use of existing Windows software

11. Windows 95 will not boot after you have installed it to be used with OS/2 Warp 4 Boot manager. What should be done to correct this?
 * A. Boot from DOS and run the SET95 program in the OS2\INSTALL directory.
 * B. Run CHKDSK /S from a command prompt.
 * C. Hit the key sequence to enter the Recovery Choices menu and then re-boot.
 * D. Boot from the OS/2 Warp 4 installation diskettes and re-boot when you see the Welcome screen.

SECTION 2: CUSTOMIZATION AND USAGE
12. What is contained in the program list created by the Add Program utility?
 * A. the applications that have not been added to the desktop
 * B. the applications that have and have not been added to the desktop
 * C. the applications that have been added to the desktop
 * D. highlighted applications that have not been added to the desktop
 * E. applications not in the DATABASE.DAT file

13. Which are OS/2 Warp Toolbar Properties options?
 * A. top of screen
 * B. small icons
 * C. confirm shutdown
 * D. display action buttons as text
 * E. bottom of screen

14. You have set a LOCKUP with password protect for your system. Your system is currently locked up and you have forgotten the password. How can you get back in?
 * A. Reboot using a boot disk and run UNLOCK from an OS/2 prompt.
 * B. Reboot using a boot disk and edit the CONFIG.SYS line to read LOCKUP=DISABLED.
 * C. Reboot the system and change the LOCKUP password in the Properties.
 * D. Start the Maintenance Desktop from the Recovery Menu.

15. Where do you specify memory limits when manually configuring the Properties for a DOS application that is NOT in the OS/2 Warp 4 migration database?
 * A. the Session tab
 * B. the WIN-OS/2 program tab
 * C. the Association tab
 * D. the General Icon tab
 * E. the Window tab

16. You have used the Drives object to move the Lotus Notes program from the C:\OS2\APPS\LNotes subdirectory to D:\LNotes. Which fields of the Lotus Notes Properties will you now need to modify?
 * A. path
 * B. working directory
 * C. no modifications are needed
 * D. session settings

17. Which system resources can be monitored by the Warp Center?

A. power management usage

B. swapper usage

C. memory usage

D. fixed disk usage

E. battery usage

F. CPU usage

18. Which are examples of OS/2 Warp 4 printer properties which may be configured?

A. paper weight

B. resolution

C. number of paper trays

D. type of ink

E. color sorting

19. Which cannot be removed using OS/2 Warp 4 Selective Uninstall?

A. System fonts

B. Tools and Games

C. Multimedia Software Support

D. Printers

20. How can you add a new font which did not ship with OS/2 Warp 4?

A. Use Selective install.

B. Use a font palette.

C. Select Add Font from the Warp Center.

D. Copy the font to the Windows ATM Directory.

SECTION 3: PROBLEM DETERMINATION
21. Which Recovery Choices Menu option would allow you to run the MAKEINI.EXE command to rebuild your desktop if your Workplace Shell configuration files have been corrupted and there are no archives available to restore from?
 * A. F2 - Go to command line (no files replaced, use original CONFIG.SYS)
 * B. F3 - Reset primary video display to VGA
 * C. F4 - Restart the system from the Maintenance Desktop (Selective Install)
 * D. F5 - Enable full hardware detection
 * E. F7 - Enter system display setup screen

22. If Archiving is turned on in the Desktop Properties tab, which files are archived by default during system boot-up?
 * A. CONTROL.INI
 * B. STARTUP.CMD
 * C. AUTOOS2.CMD
 * D. OS2INIT.CMD
 * E. SYSTEM.INI

23. Which OS/2 Warp 4 file needs to be rebuilt if your desktop has color but no icons or folders are displayed?
 * A. CONTROL.INI
 * B. OS2.INI
 * C. ARCHIVE.INI
 * D. SYSINFO.INI

24. When using the destructive recovery method, what is an appropriate next step after you have run the MAKEINI.EXE command?
 * A. run CHDSK /F
 * B. re-boot the system
 * C. delete the root Extended Attributes (WP ROOT.SF)
 * D. delete the \DESKTOP subdirectory structure

25. You have started the Hard File Monitor program. What is the status of the hard drive if it is grey in color?
 * A. The hard drive needs to be backed up.
 * B. No degrading or fault conditions exist.
 * C. The hard drive is not supported by SMART.
 * D. The hard drive is not configured.

26. What are the software requirements on the target machine for an OS/2 Warp 4 CID installation process to be used?
 * A. The target machine must have Adapter and Protocol Services installed and operational.
 * B. No installed software is required on the target machine.
 * C. SRVIFS must be installed and operational on the target machine.
 * D. The target machine must have file and print sharing services installed and operational.

ANSWERS

 * 1. B
 * 2. B
 * 3. D
 * 4. C
 * 5. C
 * 6. B
 * 7. D
 * 8. B
 * 9. B
 * 10. D
 * 11. D
 * 12. BD
 * 13. BD
 * 14. C
 * 15. A
 * 16. C
 * 17. DEF
 * 18. BC
 * 19. D
 * 20. B
 * 21. A
 * 22. BD
 * 23. B
 * 24. D
 * 25. C
 * 26. B