Test 202: OS/2 Warp 4 Advanced Concepts and Support

Objectives
SECTION 1: SPEECH AND MULTIMEDIA
 * Describe how to move the Voice Type Dictation environment for a user to another system so that the user obtains the same level of accuracy experienced in the existing Voice Type Dictation environment.
 * Describe the settings in Voice Type Dictation that can affect speech recognition accuracy.
 * List the steps required to enable an object to be accessed using the "jump-to" voice command.
 * Describe the conditions under which enrollment training might be needed to improve speed recognition.
 * Given an OS/2 Warp 4 system with speech enabled, describe how to customize the voice commands for an application.
 * Describe the technique a Voice Type Dictation user might need to improve speech recognition accuracy.
 * Describe in sequence the tasks required to install audio adapter support. This includes audio and modem support.

SECTION 2: PROBLEM DETERMINATION AND SUPPORT SERVICES


 * Describe the structure of the MAKEINI.EXE command when used in resetting the Workplace Shell "lock system" password.
 * Given non-functioning hardware, resolve IRQ conflicts to produce a successful boot with operational hardware.
 * Describe the conditions under which modifying the "Recovery Choices" menu becomes necessary.
 * List the steps required to modify the system such that the "Recovery Choices" menu provides additional configuration options during startup.
 * Given the need to contact IBM Support Services, list the specific information which will need to be provided to them and cite the tools used to facilitate/automate the information gathering process.
 * Given the need to interface with IBM using Remote Client Support, describe what is required to use this product.

SECTION 3: PERFORMANCE
 * Describe the steps required to configure OS/2 Warp 4 in the following areas: disk performance, memory usage, network performance, DOS and Windows performance, and Desktop performance, and use a benchmark to verify a measurable performance improvement.
 * Given an OS/2 Warp 4 system that responds in a sluggish manner, describe the steps to configure the input queue to provide improved performance.

SECTION 4: APPLICATION SUPPORT
 * Given the requirement for native DOS under OS/2 Warp 4, describe the steps to run and configure a VMB session and to modify the VMB sessions to run the required program and access all HPFS and FAT hard drives.
 * Given an application not in the Application Migration Database, list the steps necessary to update it resulting in a new DATABASE.DAT.
 * State the conditions and restrictions for using a dedicated DOS session.
 * Describe the steps necessary to setup and use the dedicated DOS session feature so that an appropriate DOS program can be started and ended and have control returned to OS/2 Warp 4.
 * Given a set of customer requirements for Windows application support, describe the steps to configure Win-OS/2 under OS/2 Warp 4 for application and printer support.

SECTION 5: SYSTEM EXTENSIONS
 * Identify the system requirements necessary to install the Java Developer's Toolkit on an existing OS/2 Warp 4 system.
 * Explain how to install the Java Developer's Toolkit on an existing OS/2 Warp 4 system.
 * Given a user requirement, explain how to install appropriate BonusPak application(s).
 * Given a customer requirement to install and configure OS/2 Warp 4 Systems Management, describe the features and functions. Describe and use the steps to install the client and list the necessary configuration parameters to setup the systems management client such that the client works correctly.
 * Given an environment where security functions are needed, describe the steps to enable and configure the security features provided by OS/2 Warp 4 components.

Education and Publications

 * Course Title: OS/2 Warp 4 Advanced Features and Support
 * Course Number: WC620 (USA and Canada); WC62 (Worldwide)
 * Course Duration: 2 Days
 * Course Abstract: This classroom course addresses the advanced features of OS/2 Warp 4 including implementation and support (this is the follow-on course to WC610/WC61).


 * Publication: OS/2 Warp 4 Certification Handbook
 * Publication Order Number: SG24-4869-00; ISBN 0-9655611-1-9
 * Abstract: This book is a tutorial that covers the functions and features of OS/2 Warp 4.

Note that experience with OS/2 Warp 4 is still essential to performing well on the exams.

Sample Test

 * 1. What must be done after VoiceType enrollment personal speech files are transferred to an OS/2 Warp 4 system which had no enrollments before the transfer process was initiated?
 * A. Train the enrollment object.
 * B. No additional action is required.
 * C. Delete the temporary enrollment.
 * D. Add the enrollment to the VoiceType Properties notebook.


 * 2. How can a VoiceType installation be verified as working correctly?
 * A. Playback of an audio *.WAV file verifies that the speakers are working correctly, and the Audio Record and Playback object in the System Setup folder can be used to verify that the microphone is working correctly.
 * B. The Check Installation object can verify that both the speakers and the microphone are working correctly.
 * C. The Digital Audio object in the Multimedia folder can be used to record and playback to verify that both the microphone and the speakers are working correctly.
 * D. VoiceType automatically verifies that the requisite hardware is working correctly during the standard installation procedure.


 * 3. Where can you configure a new program object on an OS/2 Warp 4 system with VoiceType installed so that it can be activated with a voice Jump To... command?
 * A. on the Objects page of the VoiceType Properties
 * B. on the Objects page of the System object in the System Setup folder
 * C. in the Sound object in the System Setup folder
 * D. on the Speech tab of the object's Properties


 * 4. Which condition requires an additional enrollment training to improve speech recognition?
 * A. A new expanded set of VoiceType Dictation Macros is required by the individual.
 * B. A new type of microphone is required for the environment the individual is dictating in.
 * C. A new set of multimedia speakers is added to the PC that has been used for VoiceType Dictation.
 * D. A new VoiceType Dictation project is started that uses significantly different types of phrases than previous projects.


 * 5. After clicking the Create button on the Speech tab in an application's Properties, which sequence of steps correctly creates a Voice Macro to be used to command the application?
 * A. Click train new words for the voice macro name, then type the macro name and description, then add specific actions to the action sequence, then add the Jump To word of the Speech Tab.
 * B. Type the macro name and description, then add specific actions to the action sequence, then add desired system supplied and custom grammars of the Speech tab, then train new words in the voice macro name.
 * C. Type the macro name and description, then add specific actions to the action sequence, then add desired system supplied and custom grammars of the Speech tab.
 * D. Type the macro name and description, then add specific actions to the action sequence, then train new words in the voice macro name.


 * 6. Which techniques can a VoiceType dictation user utilize to improve speech recognition accuracy?
 * A. Change to a different type of microphone appropriate to their unique vocal pattern.
 * B. Create a new speech user profile and enroll for Dictation and Navigation.
 * C. Create several Dictation and Navigation enrollments using the Existing User push button for their own speech user profile in the environments that they will be using VoiceType in (such as one for a noisy daytime work environment and a second for a quiet evening home environment).
 * D. Use the default speech profile shipped with the product.
 * E. Create a speech user profile for each unique type of dictation that is done (such as for separate projects that use significantly different types of phrases).
 * F. Delete the user's first enrollment and then re-enroll after the first 20 hours of using VoiceType (assuming they have mastered discrete speech and and proper correction techniques).
 * G. Use continuous speech instead of discrete speech while dictating.


 * 7. What is the correct sequence to install OS/2 Warp 4 and MWave to ensure successful MWave DSP modem and audio operation on an IBM ThinkPad?
 * A. Install OS/2 Warp 4, then the ThinkPad System Management device driver, then MWave audio support, then MIDI support.
 * B. OS/2 Warp 4 includes integrated MWave Support so separate installation is not required.
 * C. Install OS/2 Warp 4, then MWave support, then the ThinkPad System Management device driver, then MWave audio support, then MIDI support.
 * D. Install OS/2 Warp 4, then the ThinkPad System Management device driver, then MWave support, then MWave audio support, then MIDI support.


 * 8. Which command will correctly invoke the MAKEINI utility to reset the Workplace Shell screen lockup password if it is unknown?
 * A. MAKEINI OS2.INI MAKEINI PW.RC
 * B. MAKEINI OS2.INI PW.RC
 * C. MAKEINI OS2.INI LOCK.RC
 * D. MAKEINI UPM.RC OS2.INI


 * 9. What utility can be used to view system IRQs?
 * A. Information Manager
 * B. Resource Manager
 * C. Hardware Manager
 * D. System Resource Manager


 * 10. How many sets of Desktop Archive files, in addition to the original install archive, are displayed on the Recovery Choices menu?
 * A. 3
 * B. 5
 * C. 8
 * D. 10


 * 11. How can you configure OS/2 Warp 4 to boot up using a unique configuration file if the letter L is pressed while the Recovery Choices menu is displayed at start-up time?
 * A. Rename the CONFIG.SYS file in the root directory of the boot drive to CONFIG.L.
 * B. Create a copy of the configuration file and store it in the \OS2\BOOT directory as CONFIG.L.
 * C. Create a new ALTF1.CMD file which specifies the alternate CONFIG.SYS file.
 * D. Run the MAKEINI utility with the /L parameter.


 * 12. Which command allows you to determine the version of a particular OS/2 Warp 4 executable (EXE) or dynamic link library (DLL)?
 * A. VER /R
 * B. SYSLEVEL
 * C. BLDLEVEL
 * D. SYSLOG


 * 13. Which action allows a user to suspend an OS/2 Warp 4 Remote Client Support session?
 * A. Alt+F1
 * B. Alt+Esc
 * C. Ctrl+Alt+F6
 * D. Ctrl+Alt+Del


 * 14. Which OS/2 Warp 4 utility can be used to display remaining hard disk space?
 * A. System Performance Monitor
 * B. Graphic Performance Display
 * C. System Information Tool
 * D. WarpCenter System Activity Monitor


 * 15. What could result if Asynchronous Focus Change is deactivated in an OS/2 Warp 4 system?
 * A. Alt+Esc switch sequence is ignored.
 * B. An indefinite system wait can be caused by a poorly designed application.
 * C. The windows of suspended applications are grayed out.
 * D. The Ctrl+Alt+Del reboot sequence is ignored.


 * 16. Which function is available to a VDM (Virtual DOS Machine) which is not available to a dediated DOS session?
 * A. The VDM is not restricted by the 640k memory limitation.
 * B. The VDM does not require a memory extender.
 * C. The VDM can directly access video drivers.
 * D. The VDM can access HPFS formated drives.


 * 17. What is contained in the DBTAGS.DAT file?
 * A. All DOS and Windows programs that OS/2 can migrate
 * B. the names of all DOS database programs that OS/2 can migrate
 * C. the OS/2 Migration Database
 * D. the valid settings for DOS and Windows programs


 * 18. Which programs should not be running when a dedicated DOS session is initiated?
 * A. print programs
 * B. communications programs
 * C. Windows programs
 * D. database programs


 * 19. Which action could cause a problem if performed in a dedicated DOS application?
 * A. printing a document
 * B. changing any files or documents
 * C. running serial support device drivers
 * D. modifying the AUTOEXEC.BAT file


 * 20. What is the result of setting the port as LPTx.OS2 when installing a printer under WIN-OS/2?
 * A. The print job bypasses all print spooling and is printed to a file.
 * B. The print job bypasses all print spooling and goes directly to the port.
 * C. The print job goes through WIN-OS/2 print spooler to the OS/2 Warp 4 print spooler.
 * D. The print job bypasses the WIN-OS/2 print spooler and goes directly to the OS/2 Warp 4 print spooler.


 * 21. Where are the variables located which modify the behavior of the Java runtime?
 * A. in the CONFIG.SYS file
 * B. in the \JAVAOS2\BIN directory
 * C. in the \JAVAOS2\DLL directory
 * D. in the Java Properties


 * 22. What must be done to prevent the display of error messages when installing the Java Developer's Kit on an OS/2 Warp 4 System?
 * A. Remove HPFS.
 * B. Modify the PATH and LIBPATH environment variables.
 * C. Stop the INETD daemon.
 * D. Install WebExplorer prior to installation.


 * 23. Which process can be used to add BonusPak software applications to an existing OS/2 Warp 4 system?
 * A. Selective Install
 * B. Easy Install
 * C. Advanced Install
 * D. WIN-OS/2 Install


 * 24. Which pieces of information must you specify during installation to ensure that remote clients can receive software fixes and updates, and can be monitored by the administrator through Systems Management services?
 * A. the distribution server keyword
 * B. the distribution server connection name
 * C. the distribution server network protocol
 * D. the distribution server network address
 * E. the distribution server password


 * 25. Which security precautions should you take when allowing others to FTP to your OS/2 Warp 4 system?
 * A. Configure the TRUSER file.
 * B. Use local workstation security.
 * C. Configure LAN Distance Fixed callback.
 * D. Configure Network SignON Coordinator/2.

ANSWER KEY

 * 1. B
 * 2. B
 * 3. D
 * 4. B
 * 5. D
 * 6. BCF
 * 7. D
 * 8. C
 * 9. C
 * 10. A
 * 11. B
 * 12. C
 * 13. C
 * 14. D
 * 15. B
 * 16. D
 * 17. D
 * 18. C
 * 19. B
 * 20. D
 * 21. A
 * 22. D
 * 23. A
 * 24. BCD
 * 25. A