Test 137: OS/2 Warp 4.0 Fundamentals

Objectives
Section 1 - PLANNING, INSTALLATION AND CONFIGURATION


 * Given a complete set of customer requirements, develop an OS/2 WARP 4.0 installation plan enabling a successful first time installation.
 * Given the OS/2 WARP 4.0 functions and e-business functions required for a system, plan the disk partitions, structure, and file systems to meet these requirements. Include JFS and LVM.
 * Given an e-business application, identify the on-line source of applications and device drivers for third party devices (ex. Netscape Communicator, Java, etc.).
 * Describe printer functions included in OS/2 WARP 4.0 and list sources of additional printer utilities and drivers.
 * Describe why local security should be used and how it should be implemented.

Section 2 - CUSTOMIZATION AND USAGE


 * Describe the use of System Configuration to configure country, keyboard, mouse, serial device, SCSI adapt, SCSI optical, Dock II, ultrabay, primary display, secondary display, CD-ROM, multimedia, printer, APM, external diskette, IR and bi-directional printer support.
 * Describe use of OS/2 WARP 4.0 Setup and Installation to select the features to be installed such as assistance center, fonts, system utilities, system components, tools/games, DOS support, WIN/OS2 support, multimedia, Java and SMP.
 * Describe OS/2 WARP 4.0 configuration files and parameters, such as config.sys, os2.ini, ibmlan.ini and protocol.ini.
 * Describe how to configure OS/2 WARP 4.0 multiple language support to enable operations worldwide. Include how to use the new Eurocurrency symbol.
 * Describe the procedure for creating and configuring a working, local printer object on the desktop of an installed OS/2 WARP 4.0 system.

Section 3 - CLIENT CONNECTIVITY - INTERNET, LAN, AND REMOTE ACCESS


 * List the steps to configure OS/2 WARP 4.0 connectivity components (TCP/IP, Remote Access, Netscape Communicator, Tivoli Management Agent (TMA), Lightweight Directory Access Protocol (LDAP), Neighborhood Browser Enabler and LAN Adapter and Protocol and Adapter support).
 * Describe the contents of configuration files (lantran.log, protocol.ini, ibmlan.ini, hpfs386.ini, config.sys, hosts, socks.env, trusers, sock.cfg, setup.cmd).
 * List critical files required to document Remote Access Servers, PSnS, MPTS, TCP/IP, DHCP/DDNS, Java, FAT, HPFS, 386HPFS, JFS, Netfinity, Netscape Communicator, Tivoli Management Agent, Neighborhood Browser Enabler, SSL (TCP/IP), and Advanced Print Services.
 * List the steps to configure the Warp Client to use DHCP, and explain how to perform a successful configuration.
 * List the steps to create and configure a network printer object for File and Print services in both LAN Server and non-LAN Server queues.
 * Explain how to use MPTS to configure an adapter for which no drivers are provided on the OS/2 Warp 4.0 CD.
 * Describe the steps required to install and configure the Remote Access Client so that a connection can be made successfully to any Point to Point Protocol (PPP) Server.
 * Explain how the security features of the Remote Access Client affect the user's access and usage options.
 * Explain how to configure OS/2 WARP 4.0 for single logon and coordinate password changes to a variety of systems.
 * Given a customer requirement to install and configure the OS/2 WARP 4.0 Lotus Notes Mail Client, describe the steps to install the client, list the necessary configuration parameters to setup the Lotus Notes Mail Client, and then verify the client works correctly.

Section 4 - PROBLEM DETERMINATION, BACKUP AND RECOVERY, AND PERFORMANCE TUNING.
 * Identify critical files and develop an appropriate backup and recovery plan to ensure that the system and data are restored in the event of a disaster.
 * Describe the use of the Backup and Recovery GUI to add and exclude files and directories using either backup rule books and backup sets. Include capabilities and limitations of supported backup storage device types.
 * List sources of information and help available for problem determination (INF files, readiness, tutorial helps, APAR database Web sites and FTP sites, FIXPAK locations and RSU site).
 * List precautionary measures for consideration when applying service to an OS/2 WARP 4.0 system; describe how to select a fixpak, download a fixpak or new feature and install the software.
 * Describe how to match a fix with a problem, first, using local help and then engaging IBM support via the Internet or support contracts.
 * Describe how to locate and use the Information Icon on Warp Center, the help 'F1' command information folder and on-line help sources.
 * Describe how to list the version and fix level of system components (using the SYSLEVEL command).
 * List the advantages of using Remote Service Update, RSU, to install fixpacs or new features.

Sample Test

 * 1. Which statement is true when registering an object for Plug 'n Play PCMCIA support?
 * A. Hard drive cards are not supported.
 * B. Plug 'n Play for PCMCIA must be started.
 * C. You can only select a manual object launch.
 * D. The PCMCIA card does not have to be installed.


 * 1) Which statement is true about a dual boot environment?
 * 2) OS/2 cannot access HPFS partitions on a dual boot system.
 * 3) You cannot run Windows applications.
 * 4) The hard drive must be configured with one partition.
 * 5) The operating system is not selectable at boot time.
 * 6) Which statements are true about the installation of the Java Developers Kit (JDK) for OS/2 shipped with the shrink-wrapped product? (Select three answers.)
 * 7) The HPFS, HPFS386 or JFS file system is required to install the JDK.
 * 8) After installation, the system will need to be rebooted for JDK to work properly.
 * 9) The OS/2 Developer's Toolkit must be installed before JDK can be installed.
 * 10) The PATH environment variable in CONFIG.SYS will be modified.
 * 11) JDK error messages will be lost while installing the desktop if Netscape Communicator is not installed.
 * 12) If your display adapter supports multiple resolutions, how can you check the current resolution and change it if necessary?
 * 13) Open the System object.
 * 14) Open the Hardware Manager object.
 * 15) Open the Config.sys and modify SET VIDEO_DEVICES.
 * 16) Regenerate the SVGADATA.PMI file.
 * 17) Which function is NOT performed by the CONFIG.SYS file?
 * 18) starting programs
 * 19) loading hardware specific device drivers
 * 20) setting the values of Environment variables
 * 21) specifying LAN Requester heuristics
 * 22) providing tuning parameters for Warp kernel functions
 * 23) During the installation of Warp, which code pages provide the option of using the "Euro" locale?
 * 24) USA
 * 25) France and Germany
 * 26) Russia and Poland
 * 27) All
 * 28) None
 * 29) Which is NOT a required step to install a printer object on the desktop of an installed Warp system.
 * 30) Drag a printer object from the Printer Template.
 * 31) Select a name for the printer.
 * 32) Specify the IRQ and I/O port address.
 * 33) Select a Printer Driver.
 * 34) Select a port for the printer.
 * 35) Click on the Create button.
 * 36) Which OS/2 Warp 4 protocol is used to access IBM OS/2 Warp Server and Microsoft Windows NT servers?
 * 37) File and Print Client
 * 38) NetBIOS
 * 39) IPX/SPX
 * 40) NetWare
 * 41) If the OS/2 Warp 4 installation CD-ROM does not contain the device drivers for the Network Interface Card (NIC) in your system, where is the first place to look for drivers? 
 * 42) the IBM OS/2 home page
 * 43) the IBM PC Company home page
 * 44) the BBS of the NIC vendor
 * 45) the OS/2 Warp 4 Device Driver Pak CD
 * 46) the IBM device driver site: www.software.drivers.ibm.com
 * 47) Where does the LAPS component of MPTS store the configuration data generated during installation or reconfiguration?
 * 48) IBMLAN.INI
 * 49) PROTOCOL.INI
 * 50) LANTRAN.LOG
 * 51) LAPS.INI
 * 52) OS2SYS.INI
 * 53) Which OS/2 Warp 4 files are modified during the installation of TCP/IP? (Select two answers.)
 * 54) PROTOCOL.INI
 * 55) IBMLAN.INI
 * 56) CONFIG.SYS
 * 57) STARTUP.CMD
 * 58) SYSTEM.INI
 * 59) What is required on an OS/2 Warp 4 system to allow users to access its attached printer in a TCP/IP network?
 * 60) LPRMON daemon
 * 61) LAN Requester
 * 62) Print and File Services
 * 63) LPD daemon
 * 64) Which NetBIOS protocols are supported by the MPTS supplied in OS/2Warp4? (Select 2 answers.)
 * 65) SNMP
 * 66) TCP/IP
 * 67) TCPBEUI
 * 68) IPX/SPX
 * 69) IPXNB
 * 70) Which NetBIOS protocol is supported by the MPTS supplied in OS/2 Warp 4?
 * 71) SNMP
 * 72) TCP/IP
 * 73) NetBIOS over TCP/IP
 * 74) IPX/SPX
 * 75) NetBIOS over IPX
 * 76) Which type of physical LAN adapter must be installed during the Remote Access Client installation? 
 * 77) an Ethernet LAN adapter
 * 78) a Token-Ring LAN adapter
 * 79) A physical LAN adapter is not required.
 * 80) either a Token-Ring adapter or an Ethernet adapter
 * 81) An OS/2 Warp 4 Remote Access Client is configured with an asynchronous modem for remote access to a Token-Ring LAN.  What is required to configure the system for remote access to an Ethernet LAN?
 * 82) Remove the Remote Access Client software, remove the Token-Ring adapter, install an Ethernet adapter, reconfigure MPTS for Ethernet and reinstall Remote Access Client.
 * 83) Use the Address/LAN page of the workstation Properties to select the Ethernet LAN type and reboot the system.
 * 84) Add an Ethernet adapter, then use the Address/LAN page of the workstation Properties to select the Ethernet LAN type, and reboot the system.
 * 85) Remove the Remote Access Client software, then reinstall Remote Access Client configuring it for Ethernet and reboot the system.
 * 86) With security enabled at the client and the server, when are the user ID and passphrase required during an OS/2 Warp 4 Remote Access logon?
 * 87) at the client before the connection is initiated, and at the server when the connection is made
 * 88) at the client before the connection is initiated, but are not required at the server
 * 89) at the server when the connection is made, but are not required at the client
 * 90) when Remote Access client is started
 * 91) Which file extension should be specified to back up local Lotus Notes database files?
 * 92) .ADF
 * 93) .RPF
 * 94) .NSF
 * 95) .LDF
 * 96) Which are characteristics of workstation-based mail when using a Lotus Notes Mail Client mobile computer with a modem and a telephone line? (Select 2 answers.)
 * 97) The server activates the modem when mail needs to be downloaded.
 * 98) Documents are sent immediately to the server for distribution to the recipient's mailbox.
 * 99) The client must be connected to the server in order for mail to be composed or forwarded.
 * 100) Documents are held in a local outgoing mailbox and are transferred to the server when a connection is made.
 * 101) The workstation can automatically call the server when a minimum number of outgoing mail and Items are queued in the outgoing mailbox.
 * 102) When is the Recovery Choices Menu updated by the OS/2 Warp 4 desktop archive feature?
 * 103) each time the system is rebooted
 * 104) each time the server is started
 * 105) each time the MAKEINI.EXE command is run
 * 106) new entries are never added
 * 107) How can the Recovery Choices Menu be accessed? (Select two answers.)
 * 108) by pressing Ctrl-Esc at any time during the boot process.
 * 109) by pressing Alt-F1 when the white rectangle and "OS/2" appears at the beginning of the boot process.
 * 110) by using the Archive tab of the Desktop Properties notebook to "Display recovery choices at each system startup."
 * 111) by pressing Alt-F2 at any time during the boot process.
 * 112) by using the Archive tab of the Desktop Properties notebook to "Create archive at each system startup."
 * 113) How can you improve DNS performance in an OS/2 Warp 4 environment?
 * 114) Isolate the DNS Server to its own subnet.
 * 115) Remove commonly used hostnames from the Hosts file.
 * 116) Define hostnames in the local Hosts file, and then configure for "local resolution first".
 * 117) Define commonly used hostnames in the RESOLV2 file.
 * 1) When is the Recovery Choices Menu updated by the OS/2 Warp 4 desktop archive feature?
 * 2) each time the system is rebooted
 * 3) each time the server is started
 * 4) each time the MAKEINI.EXE command is run
 * 5) new entries are never added
 * 6) How can the Recovery Choices Menu be accessed? (Select two answers.)
 * 7) by pressing Ctrl-Esc at any time during the boot process.
 * 8) by pressing Alt-F1 when the white rectangle and "OS/2" appears at the beginning of the boot process.
 * 9) by using the Archive tab of the Desktop Properties notebook to "Display recovery choices at each system startup."
 * 10) by pressing Alt-F2 at any time during the boot process.
 * 11) by using the Archive tab of the Desktop Properties notebook to "Create archive at each system startup."
 * 12) How can you improve DNS performance in an OS/2 Warp 4 environment?
 * 13) Isolate the DNS Server to its own subnet.
 * 14) Remove commonly used hostnames from the Hosts file.
 * 15) Define hostnames in the local Hosts file, and then configure for "local resolution first".
 * 16) Define commonly used hostnames in the RESOLV2 file.
 * 1) Define hostnames in the local Hosts file, and then configure for "local resolution first".
 * 2) Define commonly used hostnames in the RESOLV2 file.

ANSWER KEY:

 * D
 * D
 * 1) ABD
 * A
 * D
 * B
 * C
 * B
 * D
 * B
 * AC
 * D
 * CE
 * C
 * C
 * B
 * A
 * C
 * DE
 * A
 * BC
 * C