Test 133: OS/2 Warp (V3)

Objectives
SECTION 1 - OS/2 WARP BASIC CONCEPTS
 * Identify the Work Place Shell object, the four object types, and how they are used in OS/2 Warp.
 * Identify the type, characteristics, and benefits of the multitasking provided by OS/2 Warp.
 * Identify the DOS and Windows support as implemented by OS/2 Warp.
 * Identify FAT and HPFS file system characteristics.

SECTION 2 - BASIC INSTALLATION
 * Identify the characteristics of the different OS/2 Warp offerings, and identify the environments in which they can be installed.
 * Identify how OS/2 Warp and OS/2 Warp with WIN-OS/2 interact with Windows, and given a customer requirement or scenario, determine the OS/2 Warp offering to be installed.
 * Describe the media used to install OS/2 Warp, and describe installation techniques and their characteristics.
 * Identify Easy and Advanced Install considerations, and describe how to install OS/2 Warp on an unused hard disk.

SECTION 3 - HARD DISK MANAGEMENT
 * Given a customer requirement, select a file system and develop a plan for a hard disk layout.
 * Identify FDISK capabilities, and describe how to use FDISK to prepare for an OS/2 Warp installation.
 * List considerations when installing OS/2 Warp on a constrained drive.

SECTION 4 - MULTIPLE OPERATING SYSTEMS ENVIRONMENT
 * List considerations when multiple operating systems are installed on an OS/2 Warp system.
 * Identify Boot Manager and Dual Boot characteristics in an OS/2 Warp environment.
 * Identify hard disk partitioning and formatting characteristics in OS/2 Warp and DOS / Windows environments.

SECTION 5 - PRINTER INSTALLATION, CONFIGURATION, AND SUPPORT
 * Given a requirement for a new printer or printer driver on an existing OS/2 Warp system, describe how to create or update a printer object in the Workplace Shell.
 * Identify printer support installation and configuration characteristics for OS/2 Warp, including DOS and Windows support.
 * Identify printer sharing and pooling characteristics, describe how to configure printers so they can be shared or pooled, and manage the OS/2 spooler to meet a given requirement.
 * Describe how to print using OS/2 Warp direct manipulation and menus, and from an application menu, using the output choices displayed by the application.
 * Describe how to hold and release the print queue, and describe how to hold, release, or reorganize printer jobs and change print job properties.
 * Describe OS/2 Warp print objects, and describe how data flows through the print subsystem.
 * Given a description of a common printer problem, identify possible solutions and steps to resolve the problem.

SECTION 6 - FONTS AND MULTIMEDIA SUPPORT
 * Identify the impact fonts have on system resources and performance, and describe how to install font support to meet given requirements.
 * Describe how video devices are installed and configured on OS/2 Warp.
 * Identify video support installation and configuration characteristics for OS/2 Warp's DOS and Windows support.
 * Describe how to use OS/2 Warp tools and utilities to fix common video problems.
 * Identify audio support installation and configuration characteristics for OS/2 Warp, including DOS and Windows support.

SECTION 7 - CONTROL FILES
 * Identify and locate key OS/2 Warp directories, describe OS/2 Warp INI files, and describe the function of AUTOEXEC.BAT.
 * Identify SET command functions and describe how to use the SET command to configure a system as required.
 * Identify and modify the system resources specified in the CONFIG.SYS file.
 * Identify swap file characteristics in an OS/2 environment and modify CONFIG.SYS to configure the swap file for a given requirement.
 * Identify the CONFIG.SYS parameters that will affect the amount of memory available to an OS/2 Warp environment.

SECTION 8 - APPLICATION SUPPORT
 * Describe how DOS and Windows applications are supported in an OS/2 Warp environment.
 * Describe how OS/2 Warp migrates applications to the Desktop and how to create a migration database to support a given application portfolio.
 * Describe how the VDM environment is created and customized to meet DOS or Windows application requirements.
 * Describe how to manipulate running applications, and share data between running applications.
 * Describe program reference objects, and how to configure associations between program objects and data files.

SECTION 9 - SUPPORT
 * Describe how to obtain additional information about an OS/2 Warp error condition.
 * Identify how to use OS/2 commands to determine levels and versions of installed software.
 * Describe the functions and use of the Resource Manager.
 * List the steps in the boot process, and identify potential problems which can occur at each step of the boot process.
 * Describe emergency boot procedures, and how to create and use boot diskettes for error recovery on an OS/2 Warp system.
 * Describe the recovery choices available during an OS/2 Warp system boot and describe how to use the OS/2 Warp Recovery Choices screen to fix problems.
 * Describe how to save, recover, and recreate files used to build the Desktop on an OS/2 Warp system.

SECTION 10 - PERFORMANCE TUNING
 * Describe the characteristics of cache as implemented in the FAT and HPFS file systems, and given an OS/2 Warp performance problem, describe how to configure cache to optimize performance.
 * Identify the appropriate steps to optimize performance by tuning DOS and WIN-OS/2 settings for performance or memory utilization.
 * Describe the performance parameters found in CONFIG.SYS, and given an OS/2 Warp performance problem, describe how to tune CONFIG.SYS to optimize performance.
 * Describe the features of the OS/2 Warp Desktop that may be modified to improve performance and reduce memory consumption.

Education and Publications
Courses and publications are offered to help you prepare for the certification tests. The courses are recommended, but not required, before taking a certification test.


 * Course Title: OS/2 Technical Training Fastpath
 * Course Number: P1103 (USA); PS600 (Canada); PS610 (Canada)
 * Course Duration: 5 Days
 * Course Abstract: This course provides a fastpath for the six days of training offered in course P1170 (2 days) - OS/2 Warp: Using and Customizing and course P1171 (4 days) - OS/2 Warp: Implementation and Support.


 * Publication: OS/2 Certification Handbook
 * Publication Order Number: SR28-5650;
 * Abstract: This tutorial includes topics such as installing, using and supporting OS/2, OS/2 performance, OS/2 commands and REXX for OS/2.

Sample Test
SECTION 1 - OS/2 WARP BASIC CONCEPTS
 * 1. Which object type represents a video segment on an OS/2 Warp multimedia system?
 * a. Data File
 * b. Folder
 * c. Device
 * d. Program


 * 2. Which statement describes cooperative multitasking?
 * a. A task is not suspended unless it gives up processor control.
 * b. Only OS/2 applications are multitasked, not DOS or Windows applications.
 * c. Overall system performance is improved since tasks are allowed to complete without interruption.
 * d. The task management scheme recognizes that some tasks may be more imperative than others.


 * 3. You have two Windows applications. How can they be configured to run concurrently under OS/2 Warp?
 * a. seamlessly on the desktop in the same session
 * b. seamlessly on the desktop in separate sessions
 * c. in Windows full-screen in the same session
 * d. in two separate Windows full-screen sessions


 * 4. Given a file server with several thousand 500 byte files on a 2 GB partition, which statement is true about FAT and HPFS file systems disk space requirements?
 * a. The HPFS file system uses less disk space.
 * b. The FAT file system uses less disk space.
 * c. The FAT file system uses slightly less disk space
 * d. The FAT file system and the HPFS file system use about the same amount of disk space.

SECTION 2 - BASIC INSTALLATION
 * 5. When should you format the install drive if installing OS/2 Warp without WIN-OS/2 on a partition with an operating system?
 * a. when the partition has DOS 5.0
 * b. when the partition has Windows NT on NTFS
 * c. when the partition has Windows 3.1
 * d. when the partition has Windows for Workgroups 3.11


 * 6. Which operating system partition must be formatted before installing OS/2 Warp without WIN-OS/2?
 * a. OS/2 2.11
 * b. OS/2 2.1 for Windows
 * c. IBM PC-DOS 6.3 with Microsoft Windows 3.1
 * d. IBM PC-DOS 6.3 with Microsoft Windows 3.11


 * 7. How can a backup set of diskettes be created from OS/2 Warp diskettes?
 * a. Use XDFCOPY to copy the diskettes.
 * b. Use DISKCOPY to copy the diskettes.
 * c. Use XDFCOPY to copy the first two diskettes, and DISKCOPY all the others.
 * d. Use DISKCOPY to copy the first two diskettes, and XDFCOPY all others.


 * 8. Which actions can be performed while using the OS/2 Warp Advanced Install option?
 * a. Install the BonusPak Applications.
 * b. Selectively install components of OS/2.
 * c. Customize selected OS/2 CONFIG.SYS statements
 * d. Customize selected OS/2-DOS CONFIG.SYS statements
 * e. Configure Windows desktop and control settings.

SECTION 3 - HARD DISK MANAGEMENT
 * 9. A user is installing OS/2 Warp on a system configured with 6 MB of memory and a 200 MB hard drive. The user wishes to maintain a single partition and Dual Boot between DOS and OS/2 Warp. Which file system layout should the user use?
 * a. FAT
 * b. HPFS
 * c. CDFS and FAT
 * d. FAT and HPFS


 * 10. How can you partition a hard disk using the OS/2 Warp FDISK utility?
 * a. into multiple primary and/or one extended partition
 * b. into one primary partition and one extended partition
 * c. into one primary partition and multiple extended partitions
 * d. into multiple primary partitions and multiple extended partitions


 * 11. What is the default swap file size when installing OS/2 Warp on a system with 8 MB of RAM?
 * a. 4 MB
 * b. 6 MB
 * c. 8 MB
 * d. 10 MB

SECTION 4 - MULTIPLE OPERATING SYSTEMS ENVIRONMENT C: FAT D: HPFS E: FAT
 * 12. When a hard disk is defined as shown below, which drive letter is used by a DOS application running on native DOS version 5.0 to access a data file on the E: partition?
 * a. C:
 * b. D:
 * c. E:
 * d. The file cannot be accessed.


 * 13. What is required to install both OS/2 Warp and UNIX on the same machine and choose which one to boot when the system is started?
 * a. dual boot
 * b. Boot Manager
 * c. a separate hard disk for each operating system
 * d. cannot be done with current versions of OS/2 Warp


 * 14. How many partitions should be defined on a new OS/2 Warp system for optimal maintenance and convenience?
 * a. one primary partition
 * b. at least one primary and one extended partition
 * c. at least two primary partitions and two extended partitions
 * d. at least one primary partition and two extended partitions

SECTION 5 - PRINTER INSTALLATION, CONFIGURATION, AND SUPPORT
 * 15. How can a new printer object be created on an OS/2 Warp system?
 * a. Drag a printer template to the Desktop.
 * b. Use the Create printer option in the Setup folder.
 * c. Copy the printer driver from diskette to the Desktop.
 * d. Choose Create another from any printer object pop-up menu.


 * 16. On an OS/2 Warp system, how can you configure a Windows printer driver to print in a higher resolution for a Windows application?
 * a. Use the Printers option in the WIN-OS/2 Print Manager to setup the desired resolution.
 * b. Use the Printers icon in the WIN-OS/2 Control Panel to set up the desired resolution.
 * c. Adjust the printer driver settings in the WIN-OS/2 Setup object associated with the output port.
 * d. Adjust the printer driver settings in the OS/2 printer object associated with the output port.


 * 17. Which describes printer pooling in an OS/2 Warp environment?
 * a. the attachment of one printer to several systems
 * b. the attachment of several printers to the same port
 * c. the attachment of several printers to the same queue
 * d. the attachment of one printer to multiple print queues


 * 18. What would you look at to determine which printer to select if you do not recognize a printer name listed by an application on an OS/2 Warp system?
 * a. Look at the printer icon title of each printer on the Desktop.
 * b. Look at the default printer driver in the printer settings notebook.
 * c. Look at the Print Manager name of each printer in its settings notebook.
 * d. Look at the physical name of each printer in its settings notebook.
 * e. Look at the queue driver name in each printer settings notebook


 * 19. What does the change status entry on an OS/2 Warp printer object allow the user to do?
 * a. hold a print queue
 * b. put a printer off-line
 * c. select the default printer
 * d. change the priority of a print job


 * 20. Which component of the OS/2 Warp print subsystem enables print output from several applications to be processed without intermixing the output?
 * a. the spooler
 * b. the port driver
 * c. the queue driver
 * d. the printer driver


 * 21. What should you do to print a job that will not print due to a forms mismatch error?
 * a. Change the queue driver to support printer-specific format.
 * b. Change the job's job properties to use printer-specific format.
 * c. Change the printer driver's printer properties to match the print job's properties.
 * d. Select the correct forms size in the printer object's pop up menu.

SECTION 6 - FONTS AND MULTIMEDIA SUPPORT
 * 22. How do resource requirements for outline fonts compare to bitmapped fonts?
 * a. Outline fonts take more memory to display a character.
 * b. Outline fonts take less disk space since they are scaleable.
 * c. Outline fonts take more processor cycles to display a character.
 * d. Outline fonts take less memory to display a character.


 * 23. You are looking at the CONFIG.SYS of a machine that is not booting because of video problems. Which CONFIG.SYS statements load OS/2 VGA video support?

a. SET VIO_VGA=... b. DEVICE=VIO_VGA... c. SET VIDEO_DEVICES=.... d. DEVICE=C:\OS2\MDOS\VVGA.SYS


 * 24. Why is OS/2 Warp SVGA installation and configuration always a two step process?

a. Because OS/2 Warp does not provide mode utilities. b. Because SVGA display fonts are not available during the OS/2 installation. c. Because XGA and SVGA video device drivers are not installed during OS/2 installation. d. Because DOS support is required to install most SVGA drivers and is not available during OS/2 installation.


 * 25. A user reports a flickering video display after installing OS/2 Warp. Which step would likely resolve this problem?

a. Turn the monitor on and off. b. Reinstall the video device driver. c. Configure the monitor for interlaced mode. d. Configure the monitor for non-interlaced mode.


 * 26. Which option must be selected from the OS/2 Warp Sound settings notebook to activate system sounds?

a. Sound on b. Enable system sounds c. Enable sound on d. Audio support on

SECTION 7 - CONTROL FILES
 * 27. Which OS/2 Warp file contains user information about objects such as program references and program associations?

a. OS2.INI b. OS2SYS.INI c. EA DATA. SF d. WP ROOT. SF


 * 28. Which objects does the SET PATH command provide a search path for?

a. for programs b. for font definitions c. for dynamic link libraries d. for command files e. for data files used by applications


 * 29. Which statements found in the OS/2 Warp CONFIG.SYS file provide support for the mouse?
 * a. DEVICE=D:\OS2\MOUSE.SYS
 * b. DEVICE=D:\OS2\POINTER.SYS
 * c. DEVICE=D:\OS2\POINTDD.SYS
 * d. DEVICE=D:\OS2\VPOINTDD.SYS
 * e. DEVICE=D:\OS2\MDOS\VMOUSE.SYS


 * 30. How can you install the swap file on D:\ if you plan to install OS/2 Warp on Drive C?
 * a. Use Easy Install, and specify D:\ when prompted for the swap file location.
 * b. Complete the installation and then edit the CONFIG.SYS file to modify the swap file location to D:\.
 * c. Use the Advanced Install and use the More option on the Setup and Installation screen to specify D:\ for the swap file location.
 * d. Use the Advanced Install and use the Software Configuration option on the action bar of the OS/2 Setup and Installation screen to modify the swap file location to D:\.


 * 31. Which procedure can be used to improve the overall performance of a memory constrained OS/2 Warp system?

a. Increase the value of the THREADS statement in CONFIG.SYS. b. Reduce the size of any disk caches defined in CONFIG.SYS. c. Increase the value of the XMS Memory Limit variable in the DOS settings notebook. d. Run CHKDSK /F to fix any cross-linked files.

SECTION 8 - APPLICATION SUPPORT
 * 32. Which enables the DOS application support available under OS/2 Warp?

a. the virtual mode of the 80286 processor b. the virtual 8086 mode of the 80386 processor c. the real mode capability of the 80286 processor d. the real mode capability of the 80386 processor


 * 33. What happens during OS/2 Warp Advanced Installation when you select the option to Add existing programs to your Desktop?

a. Objects for all programs on the hard disk are created on the Desktop. b. DOS, Windows and OS/2 program objects are grouped into separate folders on the Desktop. c. Programs found on the hard disk are compared to a program database that comes with OS/2. d. The system prompts you for each application found on the hard disk and lets you decide if you would like a program object created for it on the OS/2 Desktop.


 * 34. What is the total XMS memory which can be allocated by four concurrently running Windows applications in separate OS/2 VDMs?

a. 8 MB b. 16 MB c. 32 MB d. 64 MB


 * 35. Which keystroke sequence is used to switch between applications in a sequential order on an OS/2 Warp system?

a. Ctrl+Esc b. Ctrl+Alt c. Alt+Esc d. Alt+F1


 * 36. Which page of the settings notebook for the data file object can be used to set up an association to applications?

a. Menu b. Links c. Applications d. Type

SECTION 9 - SUPPORT
 * 37. Where would you find reference information to help identify the problem when you are experiencing long load times for Windows applications on a memory constrained OS/2 Warp system?

a. in the README file b. in the Application Considerations on-line book c. in the Performance Considerations on-line book d. in the OS/2 Tuning topic in the User's Guide to OS/2 Warp


 * 38. Which tool shipped with the OS/2 Warp BonusPak can be used to determine the release level of the installed OS/2 base system?

a. QCONFIG tool b. PSTAT command c. Resource Manager d. System Information Tool


 * 39. Which CONFIG.SYS statement would reserve a specific resource during system boot without any interaction with the OS/2 Warp Resource Manager?

a. RESERVE.SYS /IRQ:4 b. RUN=RESERVE.SYS /DMA:0 c. BASEDEV=RESERVE.SYS /IO:340,4 d. DEVICE=RESERVE.SYS /MEM:CA00,1000


 * 40. Which program processes the CONFIG.SYS file during an OS/2 Warp boot?

a. STARTUP.CMD program b. OS/2 kernel (OS2KRNL) c. system loader (OS2LDR) d. boot record code (OS2BOOT)


 * 41. Which files may be deleted from an OS/2 Warp boot diskette to add additional tools used for error recovery?

a. BUNDLE b. CMD.EXE c. SYSINST1.EXE d. SYSINST2.EXE


 * 42. How do you automatically display the Recovery Choices screen during every system boot?

a. Add "recover" to the CONFIG.SYS AUTOSTART statement. b. Add the RUN=C:\OS2\INSTALL\RECOVER.EXE statement to CONFIG.SYS. c. Check the option to Save the Desktop at each system shutdown on the Archive page of the Desktop settings notebook. d. Check the option to Display recovery choices at each system startup on the Archive page of the Desktop settings notebook.


 * 43. Which files must be deleted when recreating the OS/2*.INI files when the OS/2 Warp Desktop is corrupted and a destructive MAKEINI is necessary?

a. OS2.INI and OS2SYS.INI b. PROTOCOL.INI c. SYSTEM.INI d. EA DATA. SF e. Desktop directory structure f. WINDOWS.INI

SECTION 10 - PERFORMANCE TUNING IFS=C:\OS2\HPFS.IFS BUFFERS=20 DISKCACHE=512,LW SWAPPATH=D:\ 2048 8096 RMSIZE=640 THREADS=64 The system seems slow. How can you more effectively use system resources?
 * 44. An OS/2 Warp user has a system with 4 MB RAM and a 120 MB hard disk. All disk drives use the FAT file system. CONFIG.SYS includes the following statements:
 * a. Turn off lazy write.
 * b. Reduce RMSIZE to 350.
 * c. Delete the IFS statement.
 * d. Reduce the FAT disk cache to 64.
 * e. Increase the number of threads to 256.


 * 45. Which OS/2 Warp CONFIG.SYS statement is required if a user wants a DOS application to allocate UMBs (upper memory blocks)?
 * a. DEVICE=VUMB.SYS
 * b. DEVICE=VEMM.SYS
 * c. DEVICE=VXMS.SYS
 * d. DEVICE=ALLOCUMB


 * 46. You are given a system with 32 MB of memory, which uses about 20 MB of memory for a typical workload. Drives C and D are each 300 MB and are formatted HPFS. Your job is to optimize performance to support a new search and retrieval application that processes files ranging in size from 52 KB to 64 KB. Which statement in the CONFIG.SYS achieves the most performance gain?
 * a. IFS=C:\OS2\HPFS.IFS /CACHE:1024 /CRECL:4 /AUTOCHECK:CD
 * b. IFS=C:\OS2\HPFS.IFS /CACHE:1024 /CRECL:64 /AUTOCHECK:CD
 * c. IFS=C:\OS2\HPFS.IFS /CACHE:2048 /CRECL:4 /AUTOCHECK:CD
 * d. IFS=C:\OS2\HPFS.IFS /CACHE:2048 /CRECL:64 /AUTOCHECK:CD


 * 47. Which session type consumes the most amount of OS/2 Warp system resources?
 * a. OS/2 Window
 * b. OS/2 Full-screen
 * c. Windows windowed
 * d. DOS full-screen

ANSWER KEY
1. a			 23. a,c,d		   45. c 2. a			 24. d			   46. d 3. a,b,c		 25. d 4. a			 26. b 5. b			 27. a 6. a			 28. a,d 7. a,d 		 29. a,c,e 8. b,c,d		 30. b,d 9. a			 31. b 10. a,b 		 32. b 11. b			 33. b,c 12. b			 34. d 13. b			 35. c 14. b			 36. d 15. a,d 		 37. c 16. b			 38. d 17. c			 39. c 18. a,b,d		 40. b 19. a			 41. a,d 20. a			 42. d 21. c			 43. a,e 22. b,c,d		 44. c,d