R.S.M.

Remote Services Management (R.S.M.) provides remote control to Windows 32-bit (NT & 95), Windows 3.1x, DOS and all OS/2 versions (16 and 32-bit), from Windows 32-bit (NT & 95) and OS/2.
 * Lite Edition
 * Advanced Edition
 * Professional Edition

An OEM subset of R.S.M. Professional Edition, IBM Remote Support for OS/2 has been selected by the IBM Help Centers for remote help of OS/2 Warp 4. It provides Modem and TCP/IP connections.