Opening a folder sometimes causes the WPS to hang

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Last Updated: 7th January, 1995

Symptoms
When a WPS folder is opened, it draws some of its contents and then hangs. If the user presses Ctrl-ESC, PM will eventually display a "folder not responding" message.

These symptoms start to occur with increasing frequency, usually with folders that are heavily used.

Problem
Possible corruption of the WPS folder's Extended Attributes (EAs)

Procedure
This procedure is suggested as a possible treatment for the symptoms described above. It is not claimed that it will treat all cases of WPS hang.


 * 1) Determine the name of the hanging folder  Press Ctrl-ESC several times. PM should display a message of the form: "folder not responding". folder is the name of the folder that needs "surgery".
 * 2) Shut-down and boot to the command line  To boot to a command line, hold ALT-F1 down during the time that the OS/2 &lt;white-blob&gt; message is showing. Then select C for command line. Wait a while until a command prompt appears.   If you need to edit a file while in this mode, type:   TEDIT filename
 * 3) For a folder, \ADesktopFolder, on the desktop:  Recover the EAs for \ADesktopFolder from an archive:      EAUTIL "\ADesktopFolder" /s /r    EAUTIL "\os2\archives\0x\ADesktopFolder" HOLDFILE /s /r /p    EAUTIL "\ADesktopFolder" HOLDFILE /j
 * 4) For other directories:  Split off the directory's EAs:      EAUTIL directory /s /r   Since the archiving process only archives desktop folders, the best you can do for other directories is to split off the possibly bad EAs.  If you ever need to restore them, use:      EAUTIL directory /j /o
 * 5) Reboot to the Workplace Shell  EXIT