IBM Info WarpTips

950118 TIMING HANG ON IBM PC 300 SERIES - 486 SYSTEMS AND ON ALL APTIVA'S FROM THE 310 (2144-22P) THROUGH THE 530 (2144-66P).
When the IBM PC 300 Series - 486 Systems BIOS code switched CMOS banks, OS/2 (and the physical clock Device Driver) did not know that the CMOS bank was switched. If an IRQ 8 (realtime clock interrupt) came in when the CMOS bank was switched, then the system would hang because the clock DD would read the RTC CMOS locations on the 2nd bank when it should have read them on the 1st bank. The OS/2 virtual DD (VCMOS.SYS) did not allow writes to CMOS with addresses < 0Eh. So, the Rapid Resume data could not be written by a VDM (DOS session or windows). VCMOS.SYS virtualizes ports 70H and 71H. VCMOS.SYS will now virtualize ports 22H and 24H when on IBM PC 300 Series - 486 Systems or Aptiva. A fix must be applied to the OS/2 system to correct this problem. How to apply the fix In the fixes sent to you will be a file called VCMOS.SYS. After the install is complete, copy VCMOS.SYS to ?:\OS2\MDOS directory (? is the drive you installed OS/2 into).
 * DESCRIPTION OF SYMPTOMS
 * RESOLUTION


 * NOTE: Please refer to PDDB Item FFZTV title APTIVA UPDATE. It has information on how to get the fix.

950123 INSTALLATION WARP ON A PS/2 8580 WITH A CYRIX UPGRADE CHIP, HANG ON DISK #1 WITH BLINKING CURSOR WITH THE DRIVE LIGHT ON.
Goes thru installation disk and prompts for disk #1 as normal. Goes thru OS/2 logo, "loading please wait" panel and then screen turns blank, cursor goes in top left, floppy light stays on         and system appears to be hung. Ctrl+Alt+Del does not work at this point and a hard reset has to be performed. This system is a PS/2 8580 with a Cyrix 486dx 20/40 Mhz, 16mb RAM, 4mb on the system board, and two memory cards consists of               4mb installed and one with 8mb. Both cards had 85NS simms on them. ALT+F2 routine showed that all the drivers were loading and installion OS2DASD.DMD was last one to load and install, then the cursor went to        upper left corner and the system locked (cold boot needed). From problem determination, user has taken out the 4mb card and then the 8mb card, user has find out that with the 8mb card out, the system was able to install and pass the problem. This is a hardware problem.
 * DESCRIPTION OF SYMPTOMS:
 * RESOLUTION:


 * Note: Tried PJ16077 workaround, but was unsuccessful.

950124 Trap 000D with CS:EIP = 1000 : 00002eb6 on Final Reboot

 * DESCRIPTION OF SYMPTOMS:
 * Trap on Final Reboot and every subsequent boot with above CS:EIP value.


 * SUMMARY OF RESOLUTION:
 * Incorrect statements in CONFIG.SYS results in Trap and it is resolved by copying the generic CONFIG.SYS to the root drive.


 * DETAILS OF RESOLUTION:
 * Follow procedure " Recovering the CONFIG.SYS File " on page 220 of Warp User's Guide to recover the original CONFIG.SYS.

950125 INSTALL PCMCIA ON IBM THINKPAD 755CD FROM WARP, UNABLE TO ACCESS THE INTERNAL IDE CDROM
IBM ThinkPad 755CD which has an IDE CDROM. User loaded the PCMCIA drivers from OS/2 WARP. Afterwarp, shutdown and reboot the system, user is unable to access the internal IDE CDROM device. From the problem determination, this is an IRQ conflict. Change the PCMCIA IRQ setting. To do this, add the following parameters to BASEDEV=IBM2SS01.SYS: " BASEDEV=IBM2SS01.SYS /S0=1 /C0=11 " Use IRQ 11 because it was an open IRQ. Shutdown and reboot and the user should be able to access both the PCMCIA and the internal IDE CDROM device. Note above that it is not neccessary to use IRQ 11. User should be able to find an IRQ that is available.
 * DESCRIPTION OF SYMPTOMS:
 * RESOLUTION:

950126 ERROR " NOT ENOUGH SPACE ON HARD DISK " WITH 8590 WITH NEC CDROM CONNECTED ( SCSI I )
On disk #1, error msg " Not Enough Hard Disk Space to Install ... "
 * SYMPTOMS:

No doublespace on the harddrive. Only DOS/Windows. FDISK did not see any "strange partitions", if it shows, this indicates that there is a "monkeys" virus.
 * Note: This is a CD-ROM installation.  User boots up on the Installation disk and when prompt, puts in the disk #1 of the cdrom.

User has upgraded the EPROM for this 8590 and changed the NEC CDROM to set it SCSI I, since the IBM SCSI controller is SCSI I compliant.
 * RESOLUTION:

950127 PRINTING ENVELOPES FROM AMIPRO 3.1 UNDER WARP
When trying to print envelopes from amipro under warp, the envelopes being manually fed, paper is still being fed from the paper tray.
 * DESCRIPTION OF SYMPTOMS

The paper source may need to be changed
 * SUMMARY OF RESOLUTION

From the amipro main screen, select file, printer setup, choose a printer from the dialogue and select setup. You will see a selection for paper source. If envelopes are being manually fed, this should be set to manual not envelope.
 * DETAILS OF RESOLUTION

950128 ADD ON DAUGHTER OR WAVE TABLE BOARDS NOT SUPPORTED UNDER OS/2 WARP 3.0
See details of resolution.
 * DESCRIPTION OF SYMPTOMS:

See details of resolution.
 * SUMMARY OF RESOLUTION

Add on Daughter boards which enable wave table midi support are not supported under any version OS/2 including Warp 3.0.
 * DETAILS OF RESOLUTION:

These boards can be attached to several sound cards available on the market especially Sound Blaster cards. Users need to contact the vendor for proper OS/2 drivers if available. If a user has aquired an OS/2 driver for the Daughter board and is experiencing a problem using the device the vendor needs to be contacted for support

950128 DMA TIMEOUT ERROR OR HANG WHEN STARTING WINOS2 FULL SCREEN SESSION UNDER WARP 3.0 WHEN USING CRYSTAL SEMI CHIP (CS4231) ON IBM THINKPADS.
Symptom 1.
 * DESCRIPTION OF SYMPTOMS:
 * When users install the Crystal Semi (cs4231) Winos2 drivers according to the Multimedia On Line Help a DMA Timeout error

is produced when a Winos2 Fullscreen is started. The session may also hang even though the drivers have been installed properly.

See details of resolution.
 * SUMMARY OF RESOLUTION:

The native Windows drivers for the Crystal Semi chip (cs4231) have to be removed since they are VXD's. They are not supported under OS/2 WARP 3.0. The Multimedia On Line help does not refer to these drivers and their removal prior to installing the Winos2 Crystal Semi Drivers. Please follow the steps below to remove:
 * DETAILS OF RESOLUTION:

1. Locate and EDIT the Windows SYSTEM.INI file.


 * a. Locate TPAUDVXD.386 in the 386ehn section.
 * Remove this statement:

Drivers=TPAUDVXD.DRV


 * b. Locate IBMMME.DRV in the DRIVERS section.
 * Remove these statements:

Aux=IBMMME.DRV WAVE=IBMMME.DRV MIDI=IBMMME.DRV 2. Save and exit out of the Editor.

You will now be able to start the Winos2 Fullscreen session

950130 Installing from CDROM, using device drivers other than IBM supplied drivers. (WARP)
If the user is installing from a drive other than A: (e.g. CDROM), and a device driver that does not exist on DISK #1 (note: user has the device driver file from the vendor), the install process will not copy this file onto the hardfile after the installation is complete. The cause of this problem is because if the user could not boot with the drivers that are present on the hardfile, then he will have to boot from diskettes or another partition, then copy the device driver file over.
 * DESCRIPTION OF SYMPTOMS:

Development has added an environment variable called copyfromfloppy that the installation program will read from CONFIG.SYS on diskette #1. If the CONFIG.SYS has the statement " set copyfromfloppy=1 ", then the installation program will copy files from disk #1 if the diskette is in the drive, and the installation is from a drive other than A:.
 * RESOLUTION:

950131 WARP AND OS/2 2.1 SE FOR WINDOWS CANNOT INSTALL ON APTIVA SYSTEMS WHICH ARE PRE-LOADED WITH DOS/WINDOWS
During the installation of WARP and OS/2 2.1 SE for Windows, the user is prompted for WINDOWS diskettes. Aptiva systems which are delivered with DOS/WINDOWS pre-installed have no diskettes with which to finish the installation process. The WIN-OS/2 component is unable to install.
 * DESCRIPTION OF SYMPTOMS:


 * SUMMARY OF RESOLUTION:
 * Edit SETUP.INF

Three Files are used during installation of Windows which provide information necessary to properly install and maintain the Windows platform. The key file which Windows Setup uses to install the Windows system and it's application files is SETUP.INF (the other two are CONTROL.INF and APPS.INF).
 * DETAILS OF RESOLUTION:

SETUP.INF by default, has 13 sections, one of which needs to be edited to enable the WIN-OS/2 component to install.

The "DISKS" section describe disks which might be requested during installation and their characteristics. This section needs to be edited as follows to enable WIN-OS/2 support.

In the .Disks. section the following statements appear: 1 =. ,"Microsoft Windows 3.1 Disk #1",disk1 2 =. ,"Microsoft Windows 3.1 Disk #2",disk2 3 =. ,"Microsoft Windows 3.1 Disk #3",disk3 4 =. ,"Microsoft Windows 3.1 Disk #4",disk4 5 =. ,"Microsoft Windows 3.1 Disk #5",disk5 6 =. ,"Microsoft Windows 3.1 Disk #6",disk6

Edit these statements so they appear as follows 1 =X:\windows\drivers,"Microsoft Windows 3.1 Disk #1",disk1 2 =X:\windows\drivers,"Microsoft Windows 3.1 Disk #2",disk2 3 =X:\windows\drivers,"Microsoft Windows 3.1 Disk #3",disk3 4 =X:\windows\drivers,"Microsoft Windows 3.1 Disk #4",disk4 5 =X:\windows\drivers,"Microsoft Windows 3.1 Disk #5",disk5 6 =X:\windows\drivers,"Microsoft Windows 3.1 Disk #6",disk6

where X= the drive where Windows is installed.

This change should be in place before installation, but can be made after to use with the SELECTIVE INSTALL feature

950131 A:\COUNTRY.SYS IS INCORRECT ON DISK #1 WHEN INSTALLING OS/2 WARP.
Installing OS/2 WARP, on disk #1 encountered " A:\country.sys is incorrect ".
 * DESCRIPTION OF SYMPTOMS:

Check the CMOS. If the user has changed the floppy drives around, make sure the CMOS is setup correctly. Example, if the user switch 1.44mb drive from B to A, and 1.2mb drive from A to B, CMOS must be setup and change that reflect the A drive as 1.44mb and B drive as 1.2mb.
 * RESOLUTION:

Some floppy drives controller has the ability to override the cmos. This means that the card is set for the original setup. For example, if the card is setup for 5 1/4" as A: drive and the user switched the 3 1/2" drive to become A: drive and go into the cmos and change it, when bootup, the card will override the setup on the cmos and still make the 5 1/4" as A:. Advice user to check the controller manual to disable this option on the card. Or refer him/her back to where they bought the controller card.
 * Note:

Keywords: country sys warp install a:\country.sys country.sys
 * Update: 01/17/1995

950202 IPE ## 1000 : 00000DBB - 0002 : 0DBB 60000, 2008 INTERNAL REVISION 8.162 AFTER THE SECOND PHASE OF INSTALLATION OF WARP
IPE after the second phase of the installation of WARP. *************** IPE 16/32-bit *************** THE SYSTEM DETECTED AN INTERNAL PROCESSING ERROR AT LOCATION # 1000:00000dbb - 0002:0dbb 60000, 2008    048600b4 INTERNAL REVISION 8.162      94/09/19 *********** end IPE 16/32-bit ***************
 * SYMPTOMS:

A couple of issues user needs to take a look at. 1. On the root directory, there are many files (excess of 200 plus files) that can cause this IPE. User's needs to move these files to a temporary directory. Check the WARP user's manual on setting up dualboot for more information. Under dualboot setup, it is suggested to move files from the root that are not needed before installation of OS/2.
 * RESOLUTION:

2. On some Thinkpad systems, on the 2nd phase of installation, user has changed the mouse pointer instead of choosing default. User needs to leave it as default. To correct this problem, use the alt+f1 routine and choose M to the maintenance desktop and make sure the mouse pointer is set correctly for the Thinkpad. Usually, it is set for default.

950203 THREE IDE 563 PANASONIC CDROM DRIVES WORKING UNDER OS/2 WARP

 * SYMPTOMS: Multiple cdroms connected to the same IDE adapter (SB16 card) are not recognize.

BBS number is (405) 742-6660. Contact Creative Labs for more information. Note that at this point, multiple 563 Panasonic IDE CDROM drives are not supported.
 * RESOLUTION: Creative Labs has a new driver on their BBS called CD_OS2.EXE.

950203 FAILURE TO RECOGNIZE IDE CD-ROM DRIVE
All users of PCs with IDE CD-ROM drives
 * USERS

Failure to recognize CD-ROM drive.
 * DESCRIPTION OF SYMPTOMS:

Installing or booting OS/2 Warp on a system with an IDE CD-ROM drive, a red screen appears as the system is initializing the OS2CDROM.DMD device manager. During installation, device managers are initialized during the processing of Disk 1. The message indicates that there is no CD-ROM drive support.

If an IDE CD-ROM drive and an IDE hard drive share a disk controller, then the user should ensure that the hard drive is configured as the master and the CD-ROM drive is configured as the slave.
 * SUMMARY OF RESOLUTION:

disk controllers, then the user should ensure that both drives are configured as masters.
 * BUT** If the CD-ROM drive and the hard drive are on separate

Any pair of IDE drives that shares a controller should be setup in a master-slave configuration. There must, however, be one master per controller in order for the drive on that bus to be recognized. These rules apply for any operating system, but they have only begun to cause CD-ROM problems for OS/2 as of the Warp release, the first release to include IDE CD-ROM drive support.
 * DETAILS OF RESOLUTION:

For example, if the system has an IDE CD-ROM drive on its PCI bus and an IDE hard drive on its ISA bus, then both the CD-ROM drive and the hard drive should be configured as masters. If the CD-ROM drive is swapped to the ISA bus at a later date, so that it shares a disk controller with the IDE hard drive, then the user must reconfigure the CD-ROM drive as a slave.

Note that any such combination of drives requires both the IBMIDECD.FLT device driver and the IBM1S506.ADD device driver. If two disk controllers are present, the BASEDEV= statement for the IBM1S506.ADD driver needs the parameter /A:0 to indicate the primary controller or /A:1 to indicate the secondary controller. For more information about these and other parameters, enter...

HELP IBM1S506.ADD

...or...

HELP IBMIDECD.FLT

...at an OS/2 command line.

The user should refer to their hardware's documentation or call the manufacturer's tech support line to find out how to reconfigure their drive as a master or slave.

Note: If the user is able to install OS/2 from the CD-ROM drive, then the drive is configured correctly. Therefore, if the CD-ROM drive is not recognized when OS/2 is booted later, then the user may need to simply add the statement...

BASEDEV=x:\OS2\BOOT\IBMIDECD.FLT

...to the CONFIG.SYS file.

950206 PS/2 9595 PENTIUM WITH 64MB RAM AND DISK ARRAY UNDER WARP
The DISK ARRAY is at level 5 with 6-2gb SCSI drives. Partitioned the drive C: 150mb and the rest as logical 10gb drive. Under OS/2 WARP, tried to format the logical partition, it reports only 3mb is available. Then FDISK reports the partition is unformatted.
 * SYMPTOMS:

Note: This is after user formatted the logical drive which is suppose to be 10gb.

User needs to upgrade the system Flash ROM and System BIOS level.
 * RESOLUTION:

Call IBM PC HELP at 919/517/1080 for more information.

Suggested download the following files/images from IBM BBS at 919/517/0001: 1. RF90954A.DSK 2. RD9095A.DSK 3. LDF.COM 4. RAID162A.DSK 5. NEWRAID.DSK ( newer IBMRAID.ADD