IBM PSP Developer Support News - 1994 - Issue 6 Summary



IBM (R) Personal Software Products

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=========================================================== 1994 Issue 6                                                13 May 1994

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SUMMARY OF CONTENTS

PSP Developer Support News Begins Message from the editor. Its Second Year

Sources & Solutions 1994          What Sources & Solutions is. Who Advertising Information           should advertise. Why advertise? Demographics. Mechanical requirements. Printing specifications. Shipping instructions. Advertising rates. Closing dates. Insertion order forms and more information.

Additional Copies of Sources &    Fax number to call to request more Solutions are Available           copies.

IBM Developer Assistance Program  Overview. Objectives. Audience. Workshop: DCE Hands-On            Benefits. Prerequisites. Topics. Application Programming for OS/2, Cost. Schedule. Location. AIX, and Windows                  Registration. Contact for more information.

IBM Developer Assistance Program  Overview. Objectives. Audience. Workshop: OS/2 DCE Installation   Benefits. Topics. Cost. Schedule. and Administration                Location. Registration. Contact for more information.

MXGA Extends OS/2 PM or Windows   Multiple-instance XGA (MXGA) device Desktop Across Multiple Monitors  drivers. Monitor configurations. Resolutions and colors. MXGA setup in                                  OS/2 and Windows. Available from Nth Graphics. Current offerings from Nth Graphics. Contact for more information.

Device Driver Workshops in High   6 June PDD workshop filled to Demand! capacity. Sign up now for 7 November PDD workshop! How to obtain workshop information.

Device Driver Support Team        DDK Version 1.2. Free one-week Progress Report                   workshops. Device-driver evangelists. OEM hardware compatibility list. Hardware vendors come to Boca Raton. Logo programs, ad space, exhibit space. DUDE and voice contact information.

IBM Offers No-Cost Licensing of   No-cost licensing of Ultimotion Ultimotion Video Standard         digital video compression algorithm. Plus, beta version of Ultimotion decompressor for Windows. Video IN/2. Ultimotion Development Kit. Contacts for more information.

Student/Faculty Price for The     Overview of The Developer Connection. Developer Connection for OS/2     Price. Order form. Volume 3 content list. NOTE: This item is 397 lines long.

Reminder: Special Price for The   Prices for Commercial and Premier Developer Connection is Available members. Criteria for becoming to US DAP Commercial and Premier  Commercial or Premier member. Members                           Contact information.

TCP/IP Application Partners       How to qualify. TCP/IP Application Program for TCP/IP for OS/2 and   Partners Catalog. Contact for more DOS/Windows                       information.

IBM OS/2 2.1 for Windows          OS/2 products to which the ServicePak ServicePak (XR06300) Now          applies. Ordering the ServicePak. Available                         Downloading electronically. Ordering via 800 number.

IBM PC DOS 6.3 Offers Integrated  Overview. Integrated data Data Compression, Improved Memory compression and pen support. Eight Management                        full-featured utilities. SuperStor/DS. Multiple configuration support. RAMBoost. Central Point Backup. IBM AntiVirus. Additional enhancements. Prices and how to                                  acquire. (See next item for announcement                                  details.)

IBM PC DOS 6.3 Announcement       New features in DOS 6.3. DOS 5.02 Details                           still available. AccessDOS 1.1. Description of enhancements. Hardware requirements. Software requirements. Definitions of terms. IBM technical support. Corrective service. Problem determination procedures. Electronic bulletin-board systems. Packaging. Program upgrade. Ordering information and charges. NOTE: This item is 635 lines long.

PC DOS 6.1 to 6.3 Upgrade         Free via e-mail systems, or 24.95 USD Promotion                         for diskettes. DOS 6.1 prerequisite. Offer expires 30 September 1994.

PC DOS Beta Test Participants     Membership process for USA and Wanted                            Canada. Membership process for Europe, Middle East, Africa.

IBM Restructures Technical        Elements of new structure. Platforms Support for Software to Provide   supported. IBM Support Family. Core Consistent Services Across All    services. Base and enhanced support. Platforms                         On-site support.

Comprehensive Technical Support   Enhancements to technical support Structure Announced               structure. Personal Systems Support Family. Technical support structure. (See next item for more information                                  about Personal Systems Support                                   Family.)

IBM Announces Personal Systems    Overall services. Core services: Support Family                    Support Line and Support Line Selectable Options, Consult Line, House Call, Forum. Additional services: Customer Application Assistance, Technical Connection Personal Software CD-ROM, IBM Personal Systems Technical Solutions Magazine, Desktop Application Support, Technical Education. One-stop shopping. Support services for complex applications. BESTeam participation. Contact for more information. (See next item for full details.)

IBM Personal Systems Support      Abstract. Project office. Program Family, Withdrawal of SystemXtra  services. Getting-started period. for Personal Systems, and New     Personal Systems Support Line. Technical Support Structure for   Per-incident service. Standard Personal Systems                  service. Premium service. Personal Systems Consult Line. IBM House Call. Personal Systems Forum. Personal Systems Customer Application Assistance. Personal Systems Technical Connection Personal Software CD-ROM. IBM Personal Systems Technical Solutions magazine. Personal Systems Desktop Application Support. Personal Systems Technical Education Coupons. General terms and conditions. Satisfaction guarantee. Additional terms and conditions: scope of services, IBM responsibilities, and customer responsibilities. Charges. Supported products. NOTE: This item is 1,520 lines long.

Technical Support Announcement    General issues. Base and enhanced Questions and Answers             technical support. One-Time Charge and Monthly License Charge models. Critical situation process. IBM Support Family. Support Line. IBM Support Family administration and billing. Pricing. NOTE: This item is 805 lines long.

Immediately Available VisualAge   Overview. Object Connection Program. Wins Customer Approval            Customers cite benefits. Structured for multiple platforms. Technical detail. Product family.

VisualAge General Information     Description. Components and support. Two versions of VisualAge. Key reasons to use VisualAge. Database support. VisualAge Team support. VisualAge positioning vis-a-vis Highpoint and AD-Cycle.

IBM Object Connection for         Purpose of program. Eligibility. VisualAge                         Membership benefits. Membership process.

IBM Opens LAN Systems Integration Overview of offering. Compatibility Test Lab to Customers             testing in replicated environment. Test IBM or third-party software. Contact for more information.

Open Blueprint: A Guide to        Structure of components for Distributed Computing             industry-standard client/server applications. Concerted effort to                                  ascertain most widely accepted standards. Extensive questions and answers about business value, IBM commitment, standards, related IBM strategies, IBM products/platforms relationships, software vendor relationships, other industry infrastructures, and support. NOTE: This item is 639 lines long.

IBM Announces Record Attendance   2300-plus attendees at San Francisco at Developer Conference           Technical Interchange. Comments by                                  Reiswig, Mills, and Haile. Innovative products featured. Conference attendees praise the Interchange.

IBM PSP 1994 Trade Show Schedule  List of trade shows in which IBM PSP is participating through the end of                                  July.

Calling Team OS/2 for             What we do. What you'll get. What you COMDEX/Spring '94, 22-26 May,     do. How to volunteer. Team OS/2 suite Atlanta                           at COMDEX.

IBM Participation in COMDEX/      Overview of COMDEX. IBM Community Spring '94, 23-26 May, Atlanta    exhibit. IBM speakers and panels.

1994 Client/Server Database       Overview. Five days, new topics. Over Conference, 13-17 June, New       75 mini-classes. Conference Orleans                           highlights and benefits. Much more for '94. Three vital conference theme areas. Two targeted conference tracks. Exposition of software providers. Seven keynote speakers. Find harmony in New Orleans. Registration. Fees. Accommodations. Save on air travel. More information.

1994 APPC/APPN Technical          Overview. Dates and cities. Audience. Conference, Boston in July,       Highlights. Topics. Cost. Venues. Amsterdam in September            Registration.

OS/2 World Conference &           Overview. Eight technical tracks. Exhibition, 19-22 July, Santa     Objective, balanced faculty. Spend Clara, California                 the year using what you've learned. Proven sponsorship. OS/2 World Products Exhibition. Tutorial sessions. Keynote address. Opening night reception. Conference agenda. Registration fees. Early registration. Cancellations. Where to check in. Travel information. Three easy ways to register. Contact for more information.

Coming This Fall /2 Atlanta: IBM  Brief announcement. Contact for OS/2 Technical Update '94, 11-14  registration and information. September, Georgia World Congress Center

Third Annual ColoradOS/2          Preview for DSNEWS readers. Five Developers Conference, 30 October leading speakers. 40+ presenters, 80 - 4 November, Colorado Springs    topics. Topics for everyone. Stellar presenters. Brochure due in July. Brochure text also on CompuServe. Registration. Where will you be?

IBM Product Information Now       Announcements and press releases. Available on Internet             Where to find the IBMLink Gopher server. Accessing Gopher.

Latest List of OS/2 2.1 Books     NOTE: This item is 428 lines long.

Subscription Information for The  Worldwide phone and fax numbers for Developer Connection for OS/2 and ordering. the IBM Device Driver Source Kit (DDK) for OS/2

800 Phone Numbers

Trademarks, Registered Trademarks, Service Marks

Where to Find IBM PSP Developer Support News (DSNEWS)

Outside IBM ---

DSNEWS zipped files are found on several e-mail and BBS systems:

o America Online, in the OS/2 forum, in the Newsletters library o CompuServe, in OS2DF2 forum, *DAP library section 14 and in OS2DF1 forum, OPEN FORUM library section 15 o GEnie, in OS/2 Software Library 16 o Hitline mailbox (Switzerland), in file area 8 o IBM Canada BBS, in file area 35, OS/2 Programming o IBM Europe/Middle East/Africa (E/ME/A) DAP BBS, in file area GENERAL.DOCS o IBM France OS/2 Developer Assistance Program BBS, in area PUBS01 o IBM OS2BBS (TALKLink), in OS/2 Software Library, in Documents and Info o IBM Personal Computer Company BBS, in file area 11, OS/2 Programming o Internet, via anonymous ftp from software.watson.ibm.com, in   directory /pub/os2/info; or via Gopher from index.almaden.ibm.com, in the OS/2 Information menu o NIFTY-Serve (Japan), in FIBMFEEL forum, library section 4 o OS2NET (Europe), on all OS2NET bulletin boards in Europe, usually in   the DSNEWS download area o PRODIGY, in the OS/2 Club topic's download library, in IBM Files

Note: If you cannot find files named dsn... (in lower case), look for files named DSN... (in upper case).

Within IBM --

All 1994 issues, in ASCII and INFBIN formats, are in DSN4 PACKAGE in the OS2TOOLS tools catalog *only*. To obtain DSN4 PACKAGE, type

TOOLCAT OS2TOOLS GET DSN4 PACKAGE or TOOLS SENDTO KGNVMCB PCTOOLS OS2TOOLS GET DSN4 PACKAGE

You can also request DSN4 PACKAGE by typing REQUEST DSN4 FROM V1ENG AT BCRVM1

To subscribe to DSN4 PACKAGE, type TOOLS SENDTO KGNVMCB PCTOOLS OS2TOOLS SUB DSN4 PACKAGE

All 1993 issues, in ASCII and INFBIN formats, are in DSNEWS PACKAGE in the MKTTOOLS, OS2TOOLS, and PCWIN tools catalogs. To obtain DSNEWS PACKAGE, type TOOLCAT catalogname GET DSNEWS PACKAGE or TOOLS SENDTO catalogdisk GET DSNEWS PACKAGE where catalogname MKTTOOLS is on catalogdisk USDIST MKTTOOLS MKTTOOLS catalogname OS2TOOLS is on catalogdisk KGNVMCB PCTOOLS OS2TOOLS catalogname PCWIN is on catalogdisk BCRVMMS1 PCWIN PCWIN Examples: TOOLCAT MKTTOOLS GET DSNEWS PACKAGE TOOLS SENDTO USDIST MKTTOOLS MKTTOOLS GET DSNEWS PACKAGE

You can also request DSNEWS PACKAGE by typing REQUEST DSNEWS FROM V1ENG AT BCRVM1

DSNEWS PACKAGE is no longer being updated every month. 1994 updates are made to DSN4 PACKAGE. 