Install from CD-ROM locks up

Last update: 6th November, 1995

Symptoms
Installation from CD-ROM drive locks up on Diskette 1 following the "Loading, please wait..." message.

Following the message from the Installation Diskette, the OS/2 logo appears, there is further diskette and CD-ROM drive activity, the screen goes black and the "Loading..." message appears. After further CD-ROM activity the screen goes black and the cursor sits in the upper left-hand corner (indefinitely).

Hardware
CD-ROM drive

Problem
There is a known problem with the Warp GA IBMKBD.SYS driver which can produce this symptom (APAR PJ16077). To verify that your symptoms match this APAR, do the following:

Add the line SET PROTSHELL = CMD.EXE to your CONFIG.SYS file and re-boot. You should see an OS/2 full-screen command prompt which will scroll rapidly, as if the Enter key were being pressed repeatedly.

Fix
Replace the Warp GA IBMKBD.SYS driver (5548 bytes, dated 10-03-94) with a copy from Warp Beta2 (4677 bytes, dated 7-30-94,). It may also be possible to use the KBD01.SYS driver from OS/2 2.1+XR06200 (29525 bytes, dated 01-29-94) or the one from 2.1 or 2.11 GA.