IBM Solution Developer Program News 1

IBM Solution Developer Operations

Solution Developer Program News

1996 Issue 1 - 15 January 1996

Contents
The table of contents contains search codes for going directly to items that interest you.

On the World Wide Web
SDPnews is available on the Internet World Wide Web through the IBM Solution Developer Support home page. The URL for SDPnews is http://www.austin.ibm.com/developer/library/dsnews/.

On E-Mail and Bulletin Board Systems
The monthly SDPnews files are ZIPped into the file SDPNym.ZIP, where y = last digit of year, and m = issue number represented as alpha (for example, SDPN6B.ZIP is the 1996 second issue). SDPNym.ZIP contains:
 * This announcement file, SDPNym.ANN
 * The current month's contents list, SDPNym.SMY
 * An annual cumulative list of contents, SDPNy.CUM
 * The current month's ASCII newsletter, SDPNym.ASC

The ZIPped files are posted on several e-mail and BBS systems:
 * America Online, in the OS/2 forum, in the Newsletters library
 * AMK HITLINE AG (Switzerland), in the OS/2 mailbox, in file area 7
 * CompuServe, in OS2DF2 forum,
 * DAP library section 14 and in OS2DF1 forum, OPEN FORUM library section 15
 * Fidonet, in the OS2 Information file area, FWOS2INFO
 * GEnie, in OS/2 Software Library 16
 * IBM Canada BBS, in file area 35, OS/2 Programming
 * IBM OS2BBS (TALKLink), in Software library, Newsletters section
 * IBM Personal Computer Company BBS, in file area 11, OS/2 Programming
 * Internet, via anonymous ftp from ftp.software.ibm.com, in directory /ps/products/os2/info/wnewsltr; or via Gopher from os2info.austin.ibm.com, in the OS/2 Information menu
 * NIFTY-Serve (Japan), in FOS2APP forum, library section 18
 * Norloff's OS/2 Shareware BBS (1-703-385-4325 or telnet://bbs.os2bbs.com), in the OS/2 Periodicals file area
 * OS2NET (Europe), on all OS2NET bulletin boards in Europe, usually in the DSNEWS download area
 * PRODIGY, in the OS/2 Club topic's download library, in IBM Files

Note: If you cannot find files named sdpn... or dsn... (in lower case), look for files named SDPN... or DSN... (in upper case).

Within IBM
Within IBM, 1996 issues, in ASCII format, are in SDPNEWS6 PACKAGE in both the OS2TOOLS catalog and the SDOINFO catalog. 1995 issues are in DSN5 PACKAGE in those catalogs; 1994 issues are in DSN4 PACKAGE in OS2TOOLS only.

To obtain SDPNEWS6 PACKAGE, type: TOOLCAT OS2TOOLS GET SDPNEWS6 PACKAGE or TOOLCAT SDOINFO GET SDPNEWS6 PACKAGE To obtain DSN5 PACKAGE, type: TOOLCAT OS2TOOLS GET DSN5 PACKAGE or TOOLCAT SDOINFO GET DSN5 PACKAGE To obtain DSN4 PACKAGE, type: TOOLCAT OS2TOOLS GET DSN4 PACKAGE You can also request the packages by typing: REQUEST SDPNEWS6 FROM V1ENG AT BCRVM1 or REQUEST DSN5 FROM V1ENG AT BCRVM1 or REQUEST DSN4 FROM V1ENG AT BCRVM1 To subscribe to SDPNEWS6 PACKAGE, type TOOLCAT OS2TOOLS SUB SDPNEWS6 PACKAGE or TOOLCAT SDOINFO SUB SDPNEWS6 PACKAGE

Notice to Readers Outside the USA
It is possible that the material in this newsletter may contain references to, or information about, IBM products (machines and programs), programming, or services that are not announced in your country. Such references or information must not be construed to mean that IBM intends to announce such products, programming, or services in your country.

Send Us Your Feedback!
Your comments about this newsletter are important to us. Please send your feedback to the editor of IBM SDPnews, Mike Engelberg, at:
 * Internet: dsnews@vnet.ibm.com
 * IBMMAIL: USIB33NP
 * Fax: 1-407-443-3858
 * Mail: SDPnews, Internal Zip 5407, IBM Corporation, 1000 N.W. 51st Street, Boca Raton FL 33431, USA

DSNEWS Becomes SDPnews (annsdpn)
IBM Solution Developer Operations is rolling out its Worldwide Solution Developer Program (SDP), a framework that ties together IBM's current developer assistance programs across hardware platforms, software platforms, and technologies.

This framework is the first step in transforming the programs to a common appearance, as well as a more predictable set of deliverables in the areas of Technical Support, Business Services, and Marketing Programs.

In keeping with this new direction, the name of this publication is changing to SDPnews. The scope of this publication has been expanding to include all of the major platforms, and SDPnews will continue to bring you relevant information to help you develop and market your software products successfully, whether they be intended for a particular hardware platform or they are cross-platform.

Our Internet userid remains dsnews@vnet.ibm.com, and we encourage you to tell us how we are doing, and to let us know what you want from our publication. Have a prosperous 1996!

Mike Engelberg, editor

SDO Moves and Improves Its World Wide Web Home Page (sdoweb)
IBM's Solution Developer Operations will restructure its WWW Home Page to add new functions and to allow online registration for membership in the Solution Developer Program.

Effective Saturday, 3 February, the URL for the SDO Home Page will be: http://www.developer.ibm.com/ A pointer page will be placed at the old URL to allow users to jump from the old location to the new location.

OS/2 Migration Guide Now Available on World Wide Web (migrbook)
The IBM OS/2 Migration Guide is now available on the Solution Developer Operations home page on the World Wide Web, http://www.austin.ibm.com/developer.

Purpose
The purpose of the guide is to help solution developers migrate their applications to OS/2 and, later on, to other IBM platforms. The main focus is on migrating Windows applications to 32-bit OS/2.

Overview
The guide contains high-level information about some of the OS/2-exploitive features that can produce an application that is strong in both functionality and usability. The tools and technologies used in migrating OS/2 applications are explained, and the education, support, and services available to developers are included.

Chapters and Appendices
The OS/2 Migration Guide contains the following chapters: Appendices in the guide are:
 * 1) Finding a Migration Path to OS/2 -- marketing-oriented and technical information about why you should consider migrating to OS/2.
 * 2) Taking the Migration Path to OS/2 -- details of migrating an application to OS/2.
 * 3) Completing the Migration Path to OS/2 -- what to do after you have done the initial migration.
 * 4) Taking the New Application Development Path to OS/2 -- several issues involved in developing an OS/2 application from scratch.
 * 5) Taking the Compatibility Path to OS/2 -- how to get a DOS or Windows application certified to run under OS/2.
 * 6) Summary of Tools, Education, Support, and Services -- the help available from IBM.

A. The SMART User's Guide -- developed by One Up Corp., showing you how to install and use the Source Migration Analysis and Reporting Toolset (SMART, available on The IBM Developer Connection for OS/2) to analyze and migrate your code.

B. The SMART Programming Guide -- developed by One Up Corp., providing information about User Defined Migration Databases (UDMDs) and Migration Command Processor Language (MICL) programming.

C. Listings for SMART Merge Command Files -- the code for two command files that can be used with the SMART tool.

D. Supplement on National Language Support -- additional technical information for applications designed for languages other than English.

E. Bibliography -- a list of articles, books, and online information.

F. Lists of Acronyms used in the guide.

Your Chance to Influence the Contents
The initial version of the OS/2 Migration Guide on the World Wide Web is not complete. It is being developed and deployed simultaneously and iteratively in order to: A response form is included in the online guide.
 * Let you know that the book is under development.
 * Give you a chance to influence the contents.
 * Ask what you want us to work on next.

The guide will be updated on the Web approximately once a month during the first several months of 1996, and less frequently thereafter.

IBM's Response to IDC/Microsoft Study (idcms)
Microsoft recently released results from a study which indicated that users of Windows 95 outperformed users of OS/2. The study raises more questions than it answers.

Outperformed Doing What?
This study was conducted by IDC at the request of Microsoft, and was fully funded and directed by Microsoft. IBM has attempted to review the study, in more detail, but has been denied access to the actual test. All descriptions of tasks were written by Microsoft. IDC did read, over the phone, descriptions of the tasks users were asked to perform. Surprisingly, there were no multitasking questions, no measuring of one's ability to access the Internet through popular service providers, update a spreadsheet, or fax and file documents. The study apparently was based on an Apple study done three years ago -- not very representative of today's environment, and not designed to take advantage of true 32-bit technology. Had the study really examined how many steps it takes to accomplish specific tasks using Windows applications versus doing the same tasks using OS/2 Warp applications, the study might have shown that OS/2 Warp's drag-and-drop interface saves the users many steps when faxing, reaching a favorite web page, or launching an application from the toolbar.

How Was the Study Conducted?
Microsoft indicates that the study measured speed and accuracy on a variety of tasks. The firm that executed the tests, Andre Associates, did group evaluations, with one timer for several participants. It is not clear to us that the evaluators knew what the pass/fail criteria were. There were no intervention protocols, which means that if a person was on the wrong track, they could stay there until they failed. One failure on a sub-task could cause the entire task family to be counted as a failure -- a precarious position for an OS/2 user, since they did not have the same starting point as a Windows user, yet they were required to be a user of Microsoft applications. There was no customization of the desktop to allow for migration from the Workplace Shell. Thus, IBM has no way of knowing whether or not the systems were set up to allow exploitation of productivity-enhancing features like the desktop toolbar to allow single-click application launching and task switching, Fast Boot for quick loading of Windows applications, or even launching of Windows applications directly from the Workplace Shell desktop. Since the study dictates the use of mostly Microsoft applications, Microsoft controlled how the applications were installed and presented to the user on each platform. Unless Microsoft went back to the machines to ensure that the Windows applications had been properly migrated to the OS/2 desktop and that they had been set up properly on the desktop toolbar -- a set of operations that takes only seconds to do on OS/2 and is well documented -- then it is likely that many users simply used Program Manager to launch the Office applications rather than exploiting the user interface advantages of OS/2 Warp.

Of interesting note, also: Microsoft monitored the testing by having staff members on hand to answer questions. We have no way of knowing what "helpful hints" they may have given the OS/2 testers.

Who Were the Test Subjects?
The study indicated that IDC had difficulty finding OS/2 users with networking experience. Microsoft provided a list of OS/2 users to IDC. Microsoft's directive was that they only wanted to evaluate OS/2 users with NetWare experience. IDC screened their lists and eliminated all OS/2 users with LAN Server experience. This eliminated a very substantial portion of the OS/2 user base from which to draw, since many OS/2 installations rely on IBM LAN Server as their server of choice, along with its intuitive drag-and-drop-based user interface consistent with the rest of OS/2. Limiting the tests to OS/2 users who primarily rely on Windows applications and NetWare servers, while NOT limiting the selection of Windows or Apple users to those with NetWare but also including Windows users with Windows NT as a server or Apple users with AppleTalk, puts OS/2 at a marked disadvantage. Users of OS/2 Warp Connect peer functions would have been excluded while users of peer functions between Windows 95 and Windows NT as a server would not have been. Selection of the Windows 95 users from the Preview Program user base virtually guaranteed Microsoft a fairly advanced user base -- those wishing to participate in a beta program as an early adopter -- giving them an advantage neither IBM nor Apple were provided in the tests.

Our Conclusions
It seems clear that Microsoft carefully crafted this study to portray Windows in the best light.

We believe, as Apple has stated, that the study is flawed and unfair. The tests performed have been biased towards a Microsoft user and therefore would result in an improved performance for their operating system.

This study simply lacks credibility.

Walter W. Casey

Director of Marketing

Personal Software Products Division

International Business Machines Corporation

In Brief ...
Application programming support includes: support, you want to read on. The IBM TCP/IP for OS/2 Warp Version 3 - Programmer's Toolkit provides the 32-bit routines for application programming in TCP/IP for OS/2 Warp. These routines have been enhanced to take full advantage of the TCP/IP for OS/2 function available in OS/2 Warp Connect and the Internet Connection for OS/2 feature available in the Warp BonusPak. They include sockets, Sun remote procedure calls (RPCs), the file transfer protocol (FTP) application programming interface (API), and the Simple Network Management Protocol (SNMP) distributed programming interface (DPI) Version 2.0.
 * Letting a client program communicate with a server program running on another computer via 32-bit socket APIs.
 * Enabling remote execution of subroutines across a TCP/IP network via Sun Remote Procedure Calls (RPCs).
 * Allowing applications to have a client interface for the file transfer via the FTP API.
 * SNMP DPI Version 2.0 -- Permitting end users to dynamically add, delete, or replace management variables in the local Management Information Base (MIB), without requiring you to recompile the SNMP agent. If you are an OS/2 Warp user looking for application programming

Description
32-BIT SOCKET APIs: These socket routines allow interfacing with the TCP, UDP, and IP protocols. These socket routines let a program communicate across networks with other programs. For example, these socket routines can be used when you write a client program that communicates with a server program running on another computer.

RPC: The Sun RPC (Remote Procedure Call) protocol enables remote execution of subroutines across a TCP/IP network. RPC, together with the external Data Representation (XDR) protocol, defines a standard for representing data that is independent of internal protocols or formatting.

The RPC protocol enables users to work with remote procedures as if the procedures were local.

This is an implementation of the Sun Remote Procedure Call, as described in the Sun Workstation Remote Procedure Call Programming Guide, and in RFCs 1057 and 1014.

FTP API: The FTP API allows applications to have a client interface for the file transfer.

Applications written to this interface can communicate with multiple FTP servers at the same time.

SNMP DPI VERSION 2.0: The Simple Network Management Protocol (SNMP) agent distributed program interface (DPI) permits end users to dynamically add, delete, or replace management variables in the local Management Information Base (MIB), without requiring you to recompile the SNMP agent. This is achieved by writing a subagent that communicates with the agent via the SNMP DPI. Using the DPI, new MIBs can be implemented for the network management of various functions residing on the OS/2 workstation. The DPI interface is described in RFC 1592 (Request for Comments).

OPEN ENTERPRISE
 * RFC 793 -- Transmission Control Protocol
 * RFC 1014 -- XDR: External Data Representation standard
 * RFC 1057 -- RPC: Remote Procedure Call Protocol specification Version 2
 * RFC 1122 -- Requirements for Internet hosts -- communication layers
 * RFC 1592 -- Simple Network Management Protocol Distributed Protocol Interface Version 2.0

Hardware Requirements

 * Any personal computer (PC), Personal System/2 (PS/2), or IBM PS/55 that is supported by OS/2 Warp Version 3.0 or later.
 * Approximately 1 MB of free disk space is required to install.
 * A 3.5-inch 1.44 MB diskette drive is required for installation.

Software Requirements

 * OS/2 Warp Version 3.0 (part numbers 83G8100, 83G8102, 83G8700, and 83G8701) or later with the Internet Connection for OS/2 from the BonusPak installed, or OS/2 Warp Connect Version 3.0 (part numbers 10H9800 and 10H9810) or later with TCP/IP for OS/2 Version 3.0 installed (TCP/IP for OS/2 Version 3.0 is a part of Warp Connect).
 * Any IBM 32-bit compiler for OS/2 such as the VisualAge C++ for OS/2 or the C Set ++ compilers.

Compatibility
The IBM TCP/IP for OS/2 Warp Version 3 -- Programmer's Toolkit is not compatible with IBM's TCP/IP Version 2.0 for OS/2 (part number 65G1220) or earlier products.

Ordering Information and Charges
To order these programs for order type, specify the order type number, feature number, part number, program name, media and quantity.

PROGRAM PACKAGE - program media with documentation. ADDITIONAL LICENSE COPIES: Authorizes the customer who has a program package to make a single copy of the program media and printed documentation. The authorization is given by providing the customer a Proof of Entitlement for Additional License - with certificate which has its own part number and feature number.

Customers who pay a one-time charge for additional licenses may copy machine-readable program materials and printed documentation previously acquired from IBM in a program package. One copy may be made for each additional license ordered. ADDITIONAL LICENSE COPIES - SOFTWARE ADVANTAGE EXHIBIT:

Authorization to make additional license copies begins on the start date specified in the Software Advantage Agreement. Proof of Entitlement will be provided monthly. PROGRAM PACKAGE UPGRADE: Program media with documentation.

The program package upgrade option allows current licensed users of IBM TCP/IP Version 2.0 for OS/2 Programmer's Toolkit to obtain the new function for a program upgrade charge. The program upgrade to IBM TCP/IP for OS/2 Warp Version 3 Programmer's Toolkit is available now through IBM authorized remarketers. The remarketer will require a Proof of Entitlement for each upgrade ordered.

Customers can also order upgrades through the local IBM office using the IBM Personal Computer/System Program IBM U.S. Upgrade and Certification Order Form. The total quantity of upgrades acquired for a specific program cannot exceed the total quantity of program packages and/or additional licenses previously acquired for that program. Proof of License for upgrade eligibility for additional license upgrades is a copy of this invoice or previously acquired Proof of Entitlement for Additional License - with certificate. Additional license upgrades can be entered through the local IBM office using the IBM U.S. Upgrade and Certification Order Form ordered through an authorized remarketer. ADDITIONAL LICENSE COPY UPGRADE:

Authorizes the customer who has a program package upgrade to make a single copy of the program media and printed documentation. The authorization is given by providing the customer a Proof of Entitlement for Additional License - with certificate, which has its own part number and feature number. ADDITIONAL LICENSE COPY UPGRADE - SOFTWARE ADVANTAGE EXHIBIT: Authorization to make additional license copies begins on the start date specified in the Software Advantage Agreement. Proof of Entitlement will be provided monthly.

UPGRADE PROTECTION (NEW PRODUCT):

Customers who acquire upgrade protection through a one-time charge or quarterly payment charges (when meeting minimum revenue criteria) will be entitled, at no charge, to future versions and releases when announced within their Software Advantage agreement period. Following availability of the new program, IBM will provide a program package (including media and documentation) and a Proof of Entitlement authorizing right to copy, distribute, and install equal to the number of programs protected.

The following Upgrade Protection Products are only available under the Software Advantage for Workstations offering:

System/390 Developers Association Continues Momentum Through 4th Quarter
s390da

The System/390 (S/390) Developers Association's (SDA's) spectacular growth has continued through the end of 1995, into 1996. Over 640 ISVs are now members, and 40 percent of these vendors have ordered the PC Server 500 S/390, demonstrating the strong industry commitment to the S/390 platform.

Highlights
During the fourth quarter of 1995, the SDA formed many new ISV partnerships, developed new support programs, and announced new applications. Among the highlights are:
 * 140+ SDA members have delivered over 600 new or modernized applications on the S/390 platform. 57 are new, first-time business applications for S/390.
 * Over 400 applications have been committed for delivery in 1996.
 * All of the traditional S/390 database vendors have announced support for parallel sysplex. Software AG parallel database support is available now, and we are currently working with Oracle to announce the general availability of the Oracle database for parallel sysplex in 1Q96. In addition, Computer Associates and Praxis have announced their commitment to deliver databases supporting parallel sysplex in 1996.
 * Two MVS/OpenEdition workshops were conducted to help SDA members port UNIX applications to the S/390 platform.
 * 40 Technical Liaison Consultants (TLCs) from the development labs have joined our extended team, and have been assigned to work with specific ISVs.

More Information
A list of the fourth-quarter ISV announcements (with hyperlink capability to the ISV's home page, where available), a list of new S/390 applications, and the S/390 Application Solution Directory are available on the SDA Home Page at http://www.s390.ibm.com/products/dev.html. (The list also appears in the next article.)

Fourth Quarter 1995 Solution Developer Commitments to OS/2 Warp
4qwarp

IBM Solution Developer Operations is chartered with IBM's worldwide integration of Solution Developer recruiting, technical support, and business relationship management for key IBM technologies. During 1995, one of the key initiatives was OS/2 Warp exploitation, and we are pleased to report the growing support of solution developers, as evidenced by public commitments and shipments of new OS/2 Warp applications.

Here is an updated list of some of the solution developers who have announced plans to deliver products for the OS/2 platform since the beginning of 1995. This list contains 48 new commitments for the fourth quarter of 1995. For a complete list, please see the Miller Freeman Software Solutions home page at http://www.mfi.com/softwareguide/.

1995 OS/2 Solution Developer Commitments

 * Denotes commitments and releases made in the fourth quarter.


 * AdeptSoft
 * Product: AdeptXBBS
 * Contact: John Lawlor, 1-407-483-1146


 * Adobe Systems, Inc.
 * Product: Acrobat Products
 * Contact: Rick Brown, 1-415-962-6060


 * AimTech Corp.
 * Product: IconAuthor
 * Contact: David Conti, 1-603-883-0220


 * Arawak CD Solutions
 * Product: Arawak OS/2 Shareware CD, Volume 2 (*)


 * Arcada Software Corp.
 * Product: Arcada Backup for OS/2 Warp
 * Contact: Mari Sheehy, 1-407-262-8030


 * Artisoft, Inc.
 * Product: LANtastic 6.0 for OS/2
 * Contact: Joe Waldygo, 1-520-670-7145


 * Athena Design, Inc.
 * Product: Mesa 2, version 2.02 for OS/2
 * Mesa DOK (Developer Object Kit) (*)
 * Contact: David Kahan, 1-617-426-6372


 * Attachmate Corp.
 * Product: EXTRA! for OS/2
 * Contact: Dennis L. Sullivan, 1-206-649-6551


 * Bentley Systems, Inc.
 * Product: MicroStation Version 5.5 for OS/2
 * Contact: Michelle Allard, 1-617-247-1112


 * Blue Ribbon SoundWorks
 * Product: EasyKeys V2.0
 * Contact: Jennifer Koon, 1-404-315-0212


 * Borland International, Inc.
 * Product: Borland C++ 2.0 for OS/2 bundled with One Up Corp.'s SMART Toolset
 * Contact: Brett Smith, 1-408-431-1341


 * Boston Software Works
 * Product: InterOFFICE Message Exchange for OS/2 Warp
 * Contact: Jeanne Gorman, 1-617-482-9898


 * Brian W. Brown
 * Product: Bacteria War, Version 0.90 (*)
 * Contact: Brian W. Brown, bbrown@eecs.wsu.edu


 * CanadianLYNX
 * Product: The Telepredicter
 * Contact: John Girard, 1-905-707-0655


 * Cheyenne Software, Inc.
 * Product: ARCsolo for OS/2 Warp Connect (PowerPC Edition)
 * Contact: Robin Lutchansky, 1-408-559-6090


 * Ernest Christley
 * Product: WPSaver (*)
 * Contact: Ernest Christley, 1-910-272-0032, ernestc@ncat.edu


 * Cirrus Technology
 * Product: Unite Objects for OS/2 Warp Connect (PowerPC Edition)
 * Unite CDker for OS/2 Warp Connect (PowerPC Edition)
 * UniteLite for OS/2 Warp Connect (PowerPC Edition)
 * Contact: Beth Durkee, 1-301-698-1900


 * CleverSoft
 * Product: CleverManage 1.0
 * Contact: Alex Bakman, 1-207-883-3550


 * Colorado Memory Systems (a division of Hewlett-Packard)
 * Product: Colorado Backup for OS/2
 * Contact: Beth Forgacs, 1-303-635-6477


 * Computer Associates
 * Product: Realia II Workbench for OS/2 Warp
 * Contact: Bob Gordon, 1-516-342-2391


 * Computer Associates' 4Home Productions
 * Product: Kiplinger's Simply Money
 * Simply Tax
 * Simply Vacation
 * Simply House
 * Parents magazine's Simply Kids
 * Contact: Meredith Mansfield, 1-212-807-7500


 * Computer Interface Corp.
 * Product: Check+ (*)
 * Contact Connection (*)
 * Contact: Laurinda Gallant, 1-508-651-8111, 71151.1526@compuserve.com


 * Compuware Corp.
 * Product: DATA-XPERT
 * RemoteControl/2
 * Contact: Gail Ruby, 1-810-737-7521


 * Conner Tape Products Group (a division of Conner Peripherals, Inc.)
 * Product: Back Again/2 (*)
 * Contact: Pattie Adams, 1-408-456-3129, pattie.adams@conner.com


 * Corel Corp.
 * Product: CD Office (word processor, spreadsheet, database, graphics)
 * Ventura Publisher
 * CorelDRAW
 * CorelFLOW
 * CorelPresents


 * Creative Systems
 * Product: WordWise Daily Scripture Calendar
 * Codex Bible Concordance for OS/2 (*)
 * Contact: J. Brandon Barnes, 1-907-344-3480, 74127.2657@compuserve.com


 * Creative Systems Programming Corp.
 * Product: Golden CommPass version 2.20
 * Contact: Donna Finkelstein, 1-609-234-1500


 * Cyranex Corp.
 * Product: EZRAID for OS/2 Warp Connect (PowerPC Edition)
 * Contact: Jennifer Shallow, 1-613-738-3864


 * Delphi Information Systems
 * Product: SMART/VISTA
 * Contact: M. Denis Connaghan, 1-708-506-3133


 * Mike DeSanto
 * Product: REXX-Adventure (*)
 * Contact: Mike DeSanto, desantom@io.com


 * Development Technologies, Inc.
 * Product: DeskMan/2 Version 1.51
 * DeskMan/2 Productivity Pack
 * Contact: Cindy Golisch, 1-708-520-0950

Distributed Processing Technology Product: PM3224W PCI to Wide SCSI-2 disk array controller Contact: Christina M. Hardison, 1-407-830-5542 ext. 420

Dux Software Product: Heritage Dictionary and Roget's II Thesaurus Deluxe Edition for OS/2 Contact: Rudi Loehwing, 1-213-344-9333

Eicon Technology Product: CM/2 Connect Contact: Nan Miller, 1-214-239-3270 ext. 709

Financial Image Solutions, Inc. (FIS) Product: Wholesale Lockbox (*) Contact: Saul Jones, 1-212-989-5858

Fischer International Systems Corp. Product: Watchdog for OS/2 (Version 2.11) (*) Contact: Jean Feehan, 1-941-436-2682

fPrint UK Ltd. Product: Virtual Pascal for OS/2 Contact: Allan Mertner, +44 (0181) 563 8624, 10037.2035@compuserve.com

Frame Technology Corp. Product: FrameMaker FrameViewer Contact: Mark Hamilton, 1-408-975-6171

Genesys Information Systems Corp. Product: ImageServer 3.0 Contact: Richard Geer, 1-410-666-3919

Global Village Communication Corp. Product: FaxWorks

Hewlett-Packard Product: HP JetAdmin for OS/2 LAN Server Contact: Liz Powell, 1-408-988-2100

Hilgraeve, Inc. Product: HyperACCESS/5 KopyKat Contact: Gail De Lano, 1-408-761-1953

Hummingbird Communications Ltd. Product: Exceed for OS/2 Version 3 (*) Contact: Tom Woolf, 1-415-508-1554

Hyman Machine Interfaces, Inc. Product: Sound Operating System

IBM Product: VisualGen upgrade VisualAge for COBOL for OS/2 (*) VisualAge for Smalltalk, Version 3 (*) OpenDoc for OS/2 Warp (*) Contact: Keith Mary Rantas-Drew, 1-914-766-1211, keithmaryr@vnet.ibm.com

Product: The IBM Internet Connection Secure Server for OS/2 Warp new secure version of the Web Explorer for OS/2 Warp enhanced version of the Internet Connection for OS/2 Warp Contact: Steve Polilli, 1-919-254-6966, psteve@vnet.ibm.com

Product: SystemView for OS/2 (*) Contact: Melinda Painter, 1-919-543-9627, painter@vnet.ibm.com

Product: Case Maker/2 (*)

Product: MQSeries CICS for OS/2, Version 3 Contact: Scott McDermott, 1-914-766-1803, scott_mcdermott@vnet.ibm.com

ICL and IBM Product: TeamWARE Office for OS/2 Warp (PowerPC Edition) (*) TeamWARE Mail TeamWARE Calendar TeamWARE Library TeamWARE Forum TeamWARE Alarm Contact: Lauri Hirvonen, +358 0 569 6879

Inference Corp. Product: CasePoint for OS/2 Contact: Nobby Akiha, 1-415-899-0100

Intel Corp. Product: ProShare

Intelligent Environments Product: Applications Manager, Version 4.4 (*) Contact: Justine Fernia, 1-617-272-9700

Product: AM for OS/2 Warp Connect (PowerPC Edition) (*) Contact: Tracy Ostrer, 011 +44 1932 772266, tostrer@ieinc.com

JBA International Product: JBA Guidelines Version 3.1 Contact: Pam Kellner, 1-708-590-0299

Lexmark International, Inc. Product: MarkVision upgrade Contact: Ken Bissell, 1-801-373-7888

Lotus Development Corp. Product: SmartSuite 2.0 for OS/2 Contact: Rick McLaughlin, 1-617-860-5640

Product: RealTime Notes Contact: Victor Cruz, 1-617-860-5617

Product: InterNotes Web Publisher Release 2.0 (*) Lotus Notes Mail (Notes Release 4) (*) Contact: Peter A. Cohen, 1-617-693-1283, peter_cohen@crd.lotus.com

Product: Lotus AU/Notes for OS/2 (*) Lotus AU/cc:Mail for OS/2 (*) Contact: Mark McHarry, 1-415-335-6786, Mark_McHarry@CRD.Lotus.com

M & T Technologies Product: MicroSAFE Access Control for OS/2 Contact: Fred Mobbs, 1-602-994-5131

Macromedia Product: Director Player for OS/2 Warp Contact: Mary Leong, 1-415-252-2118

Maple Valley Software Product: Workplace Security version 1.04 for OS/2 Warp

Maxis Product: SimCity 2000 (*) SimTown (*) Widget Workshop (*) Contact: Suzanne Nelson, 1-510-253-3709

Mercury Interactive Corp. Product: WinRunner for OS/2 Contact: Jayaram Bhat, 1-408-523-4214

MERGENT International Product: information security solution for OS/2 Contact: Stephanie Mitchell, 1-203-257-4223

MetaWare, Inc. Product: High C/C++ Toolset for OS/2 supports the Distributed SOM Technology Contact: MetaWare, 1-408-429-6382

MicroBilt Product: STARS POS

Microrim, Inc. Product: R:BASE for OS/2 PM version 5.1 Contact: Jodi Sorensen, 1-206-649-2686

MicroSAFE Product: MicroSAFE Access Control for OS/2 Contact: Fred Mobbs, 1-602-994-5131

Microway Product: NDP OS/2 Developers Pack Contact: Nina Nitroy, 1-508-746-7341, tech@microway.com

Micro Focus Product: Object COBOL 3.3 for OS/2 Contact: Nancy Genovese, 1-415-496-7175

Mortice Kern Systems (MKS) Product: MKS Toolkit for OS/2 Warp Connect (PowerPC Edition) Contact: Ellyn Winters-Robinson, 1-519-883-4346

Product: MKS Source Integrity for OS/2 Presentation Manager (*) Contact: Virginia Jamieson, 1-519-883-4350, virginia@mks.com

MSR Development Corp. Product: PM Patrol 3.0 for OS/2 BackMaster 1.1 for OS/2 Microlearn OS/2 Game Pack Volume II (*) Contact: Dudley Westlake, 1-409-564-1862

MultiQuest Corp. Product: S-CASE 2.0 for OS/2

NetSoft Product: NS/3270 for OS/2 Contact: Kimber Glennon, 1-714-753-0800

On-Line Data Product: OnCmd xBase for OS/2 Warp Connect (PowerPC Edition) Contact: Stewart Campbell, 1-519-579-3930

ON Technology Corp. Product: Meeting Maker XP 3.1 Contact: Steven Guthrie, 1-617-692-3106, sguthrie@on.com

Oracle Corp. Product: Workgroup/2000 product family Contact: Suzanne Burnip, 1-415-375-8881

PictureTel Corp. Product: PictureTel LIVE PCS 50 (*) Contact: Kevin Flanagan, 1-508-762-5178

Pinnacle Technology Product: KidProof/2 (*) Desktop Observatory v4.0 (*) Desktop Commander for OS/2 (*) Contact: Deborah Massa, 1-708-291-1616 ext. 222, 102503,1730@compuserve.com

PolyEx Software Product: The Wordup Graphics Toolkit/2 for OS/2 Warp (*) Contact: Adam Hall, 1-813-751-0254

Practice Corp. Product: Practice Viewer Upgrade, Version 1.1.0 (*) Contact: Tom Harding, 1-510-742-1734, 72673.3305@compuserve.com

Prominare, Inc. Product: Prominare Designer Prominare Validator Contact: Richard Dennery, (44) 1275-856700

Knut Radloff Product: PMPrep, Version 2 (*) Contact: Knut Radloff, 49 40 811 94 84, knut@krhh.hanse.de

Revolutionary Software Product: InterCom (*) Contact: Jonathan Tew, 1-770-498-0299, jtew@revsoft.is.net

RightFAX Product: RightFAX v4.0 Contact: Nadia Jamshidi, 1-408-727-0351

Road Scholar Software Program: City Streets

Roepcke Computing Solutions Product: Ini2URLs Version 3.0 for OS/2 Warp Contact: Jim Roepcke, 1-403-467-5245, jroepcke@compusmart.ab.ca

SAS Institute, Inc. Product: SAS System Contact: Beverly Liles, 1-919-677-8000

Michael H. Shacter Product: Hyperview 3.0 (*) Contact: Michael Shacter, 1-301-530-6982, mshacter@cpcup.org

Shared Medical Systems Product: Openlab

Smith Micro Software Product: Quicklink Message Center (*) Contact: Chuck Spear, 1-714-362-2331, cspear@smithmicro.com

SofTouch Systems, Inc. Product: UniMaint version 4.0 GammaTech Internet Relay Chat version 1.0 FileStar/2 version 1.0 Contact: Mike Norton, 1-405-947-8085

Softool Corp. Product: CCC/Manager version 3.0 Contact: Alex Nathanson, 1-805-683-5777

Software 2000 Product: Infinium (PowerPC and OS/2)

Solution Technology, Inc. Product: TWAIN for OS/2 Contact: Harris Kent Swan, 1-407-241-3210

Sony Interactive Product: Lemmings Contact: Mark Day, 1-415-655-5683, mark_day@interactive.sony.com

SPG, Inc. Product: ColorWorks for OS/2 Contact: Joel Krautheim, 1-305-362-6602

S and S Software International Inc. Product: Dr. Solomon's Anti-Virus Toolkit Contact: Steven J. Leon, 1-310-670-2064

Stac Electronics Product: Stacker 4.0 for OS/2 and DOS OS/2 Warp and Stacker 4.0 bundle Contact: Lois Leslie, 1-619-794-4316

Staffware Corp. Product: Staffware Workflow (*) Contact: Tony Martin, 011-44-171-240-6959, 100604.355@compuserve.com

Stardock Systems Product: Object Desktop Entrepreneur Avarice Preview (*) Student Entrepreneur Galactic Civilizations 2.0 (*) Master of the Empire (*) Entrepreneur (*) Contact: Bradley Wardell, 1-313-782-2248, wardell@ibm.net

Stone Rich Sight Information Technology Product: WarpMATE Contact: Chih-Ho Yu, +86-10-256-7862

Product: SRS Power Office for OS/2 Contact: Liu Bing, +86-10-256-3116

Sublime Software Product: Xtra! Xtra! (*) Contact: Tom Harrison, 1-617-783-7104, 74777.3406@compuserve.com

Sybase, Inc. Product: SYBASE System 10 product family SYBASE SQL Server SYBASE Replication Server SYBASE Workgroup SQL Server bundle Contact: Maureen Welch, 1-510-922-4799

Symantec Product: Fastback Plus for OS/2 version 1.02

Syntegration Product: Traveling Workplace (*) Contact: Stephen Fox, 1-909-464-9450, 73707.3331@compuserve.com

Sytron Corp. Product: ProServe CX v2.0 Sytos Premium v2.1 Sytos Autoloader v2.1 for OS/2 Contact: Lynne B. Murray, 1-508-898-0100

Taligent/IBM Product: CommonPoint for OS/2 beta Contact: Keith Mary Rantas-Drew, 1-914-766-1211, keithmaryr@vnet.ibm.com

Technically Speaking Product: Show N Tel version 3.0 Contact: Al Balasco, 1-508-229-7777

USDATA Product: FactoryLink IV for OS/2 Warp Connect (PowerPC Edition) Contact: John Keenan, 1-214-680-9700

UTI MACO Product: IBM SafeGuard Desktop IBM SafeGuard Professional

Wall Data Product: RUMBA/Office for PowerPC

Watcom Product: Watcom SQL Contact: Karen Ali, 1-519-886-3700

Waterloo Maple Product: Maple V, Release 4.0 (*) Maple V "The Power Edition" (a mathematical computation system) (*) Contact: Tom Lee, 1-519-747-2373, tlee@maplesoft.com

WordPerfect Product: OS/2 Integration Tools Disk for WordPerfect 6.1 for Windows Contact: Liz Tanner, 1-801-228-5004

The following product was developed by a group of volunteers Product: GNUStep (*) Contact: Keith Mason, keith@gnustep.com

Solution Developers Announce Applications for System/390
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The following solution developers have announced database, client/server, and object applications and technologies for the System/390 (S/390) during the fourth quarter of 1995:

Parallel Sysplex Applications and Tools
BMC Software, Inc. has announced four new MVS database tools for use with DB2 version 4. PATROL** enables controlled, automated management of MVS databases, including DB2, Oracle 7, and ADABAS. EXCEPTOR automatically and dynamically monitors DB2 performance. LOGMAX provides access to the DB2 log to perform audit reporting and data migration, and correct transactions. SQL RECALL allows DB2 users to store and access results from repetitive queries in cache.

Landmark Systems has announced NAVIPLEX, a new performance management solution that monitors IBM's Sysplex and Parallel Sysplex coupled systems environments. NAVIPLEX reduces the complexity of these environments by providing a single view of performance information. The information is extracted from Landmark MVS performance Monitor (TMON) products.

PLATINUM Technology, Inc. has announced upgrades to all of its existing DB tools and utilities to support DB2 Version 4 (available in December 1995). All future PLATINUM products will also support DB2 Version 4. In addition, PLATINUM will introduce its new Database Mover to help companies move to DB2 Version 4.

Praxis International Inc. has announced that the Model 204 Version 4 high-performance database management system will exploit IBM's S/390 Parallel Sysplex architecture through a two-phase approach. Phase One will be available in the first quarter of 1996, and Phase Two is scheduled for availability in 1997.

SAP AG has announced the availability of R/2 Release 6.0, which runs in the S/390 Parallel Sysplex environment and provides additional R/2 base system functional enhancements. SAP R/2 is a highly-integrated set of business applications, including full financials, sales and distribution, material management, production planning, quality management, personnel administration, and project management.

SOFTWARE AG has announced that NATURAL for DB2 is now available for use with DB2 Version 4.1. The NATURAL programming environment builds applications for DB2 and other database environments. By providing NATURAL support for DB2 4.1, SOFTWARE AG now offers enhanced functionality for its 4GL for parallel-enabled databases.

Client/Server Applications and Tools
Candle Corporation has announced the Candle Command Center for MQSeries, a performance management solution that monitors MQSeries performance by exception to simplify and accelerate problem resolution. The Candle Command Center gives users a thorough understanding of MQSeries performance by letting them collect and analyze MQ-specific data from throughout the network at a single workstation. With the Candle Command Center, users can easily and effectively protect applications from expensive threats to availability.

Cenobit AG's tcACCESS provides workstations with a transparent access to host resources such as DB2, SQL/DS, VSAM, IMS, DATACOM, ADABAS, etc. using SQL. Included are powerful file transfer capabilities, virtual disks, security features, etc. Since tcACCESS also supports MVS VSE and VM, the development of the product depends on the availability of the above environments, and was done on a PC Server 500 S/390.

masc AG has announced masc-vtm and masc-oas. masc-vtm (Virtual Terminal Manager) allows a batch job to automate the work of a terminal manager. Its abilities include running up to 10 parallel sessions for data interchange between various applications. masc-oas (Online Archive for AP) allows users to view archived SAP documents online, and produces an index of often-used information. It resolves problems with document lifetimes in SAP.

Momentum Software Corporation announced the availability of X-IPC on OpenEdition MVS. X-IPC is a toolkit for building distributed, client/server applications in C, C++, COBOL, and other languages that can make C calls, such as PowerBuilder, VisualBasic, etc. X-IPC is available for all of the popular operating systems, including MVS, OS/400, OS/2, Microsoft Windows, NT, VMS, and UNIX.

Open Software Technologies announced REXXTOOLS/MVS V4.1.2 support for DB2 4.1. REXXTOOLS/MVS is a rapid application development product, providing extensions to the REXX programming language, including access to MVS supervisor services and TSO services. Both dynamic and static DB2 SQL are supported, plus APPC/MVS, TCP/IP, and dynamic allocation. Version 4.1.2 runs on MVS/ESA V5.2.

PeerLogic, Inc. will support IBM's distributed SOM (System Object Model) for MVS over PIPES Platform, PeerLogic's industry-standard distributed communications infrastructure. PIPES Access for SOM/MVS will support PIPES Platform application development in the SOM environment and will be available in late 1996. PIPES Platform enables the development and deployment of messaging-based, multi-tier distribute applications in a dynamic enterprise environment. PIPES Platform supports MS Windows, Windows NT, UNIX, MVS, MVS/CICS, OS/2, NetWare, and most major development environments.

Price Waterhouse has announced enhancements of GENEVA to support the S/390 client/server technology. GENEVA is a decision-support and an extraction middleware tool that exploits S/390 MVS multitasking and parallel I/O capability to reduce the time of an "extract-sort-summarize" batch application (available now).

Techgnosis, Inc. announced the availability of Sequelink 3.0 Version 3.0, which allows users to access multiple databases running on leading operating systems, and build open, scalable, cost-effective applications. SequeLink supports client/server environments, including MVS, AS/400, OS/2, MS Windows, Windows NT, UNIX, Open VMS, and Macintosh.

SAS Institute Inc. announced that SAS/C 6.00 will fully support OpenEdition MVS and the POSIX standard. OpenEdition support will be added to the C compiler and library product as well as to the SAS/C C++ Development System, making POSIX features available to C++ programmers. OpenEdition applications can be developed on SUN, HP, or RS/6000 workstations using the SAS/C CrossPlatform compiler (available first half of 1996).

SOFTWARE AG has announced availability of the ENTIRE APPC Server product on MVS/ESA. ENTIRE APPC Server provides both synchronous and deferred message delivery between applications across a number of network protocols and on a variety of platforms. The scope of the ENTIRE APPC Server is extended to programs using either the native APPC protocol or the MQSeries API (MQI) (available 1Q96).

Texas Instruments announced the availability of Composer 3, a model-based application development tool on MVS. Composer 3 includes an MVS/CICS PIPES Platform feature using TCP/IP, imperfect view matching, and LE/370 support.

ViaSoft, Inc. has announced that VIA/SmartTest will provide interactive debugger support for the new stored procedure function in DB2 4.1. The stored procedure is a 3 GL Language Environment-compliant program written in PL/1, COBOL, C/370, or Assembler (available 1Q96).

zing/SOFT GmbH has announced the availability of Data Trader on IBM's PC Server 500 S/390. Data Trader enables customers to access MVS data on-the-fly, and use the data in their PC application. No special application software or system modification is required.

Industry-Standard Object Technology Applications and Tools
Integration Solutions Inc. has announced the object-oriented version of their messaging middleware product, SNAPPI. SNAPPI is a full-featured, environment-independent, DOLTP message-oriented middleware product that includes workflow, timeline, and queue management. By using IBM COBOL for MVS with object-oriented extensions, SNAPPI supports IBM's System Object Model (SOM) for MVS (available 1Q96).

Interactive Software Engineering (ISE) has announced porting of its ISE Eiffel V 3.3 to OpenEdition MVS. Initial product shipment is scheduled for the first half of 1996. The availability of ISE Eiffel on OpenEdition MVS, coupled with SOMobjects, provides a complete, portable, multi-platform, object-oriented solution to the financial and telecommunications markets.

Isis Distributed Systems, Inc. has announced Isis SDK, ISIS for Database, Orbix+Isis, and ISIS Availability Manager on MVS. Isis SDK offers solutions for reliable, fault-tolerant applications across distributed, heterogeneous, networked environments. Using active replication, Isis-enabled applications create duplicates of processes on multiple servers in multiple locations. This redundant architecture guarantees message delivery, data persistence, and reliability for mission-critical applications (available 1996).

Object Design, Inc. announced ObjectStore DBconnect, a connectivity product that allows object-oriented applications to access data stored in relational databases, including Oracle, DB2, and Sybase. It will also support IBM's DataJoiner, a new middleware product that enables application access to multiple databases and IBM mainframes (available in December 1995 on SunOs and Solaris platforms).

SOFTWARE AG will port the OLE/COM technology to the MVS environment. The ENTIRE product line provides the object and middleware support to promote and expand the interoperability of workstations, servers, and MVS. This interoperability helps move organizations closer to network-centric computing.

Template Software Inc. announced that their OO template-based development products, SNAP and Workflow Template, will integrate IBM's MVS OpenEdition and IBM's System Object Model (SOM) for MVS. Template's products on MVS with SOM will enable customers to go beyond the data-centric constraints of previous applications, and create new heterogeneous, interoperable, distributed solutions that truly reflect their business needs (available 1Q96).

IBM VisualAge for Smalltalk Competitive Upgrade Promotion
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For a limited time only, IBM is offering a competitive upgrade promotion for VisualAge for Smalltalk Standard and IBM Smalltalk Standard. Orders must be placed on or after 2 January 1996, but no later than 28 June 1996. To participate, end users must provide proof of acquisition (sales receipt or original license agreement) for one of the eligible competing products. This promotion is available only in the United States and Puerto Rico.

IBM reserves the right to modify or withdraw this promotion at any time. This promotion cannot be combined with any other discount or allowance.

Eligible Competitive Products
Competitive products eligible for this promotion are: All versions of the above products qualify for this promotion.
 * Digitalk Visual Smalltalk
 * ParcPlace VisualWorks
 * Powersoft PowerBuilder
 * Borland Delphi
 * Gupta SQL Windows
 * Oracle Developer/2000
 * VMark Object Studio and Enfin

CD Showcase - AIX Version 4.1 Software Development Solutions (showaix)
On 19 January, IBM will make generally available the fourth edition of Software Development Solutions for AIX Version 4.1 on CD.

Software, Marketing Materials, and Books

This edition is a CD Showcase that contains a collection of software products, marketing materials (product descriptions, previews, and demonstrations), softcopy books (InfoExplorer, IPF/X, and DynaText), and printable PostScript books.

The fourth edition contains new levels of the following IBM products: C for AIX, C Set ++ for AIX, C Set ++ for Solaris Systems, CMVC for AIX Systems, CMVC for HP-UX Systems, CMVC for Solaris Systems, CMVC for SunOS Systems, CMVC OS/2 and Windows Clients, SNA Server for AIX, Visualization Data Explorer, and XL Fortran for AIX.

The fourth edition, IBM publication number SK2T-2729-03, replaces and obsoletes the third edition, SK2T-2729-02.

Software Development Solutions for AIX Version 3.2, Volume 6 (SK2T-1159-05) is still available for AIX Version 3 users.

VisualAge for Smalltalk CD Showcase Included

The IBM VisualAge for Smalltalk CD Showcase is packaged with this edition. The VisualAge CD includes VisualAge for Smalltalk, Professional for AIX; IBM Smalltalk, Professional for AIX; and add-on features.

Integrated Sets of AIX Programming Solutions

These volumes are integrated sets of IBM AIX programming solutions designed to enhance software development in an open systems environment. The solutions on each CD Showcase help customers increase their productivity, and simplify tasks commonly performed in an application development environment, such as editing, compiling, debugging, testing, and maintaining applications. Product demonstrations that illustrate the powerful features of AIX Software Development Solutions for commercial, object-oriented, and scientific application developers are included.

These CD Showcases are used to fulfill orders for many of the IBM products they contain. They are also available as stand-alone publications for use by customers and IBM sales organizations.

List of Products

IBM Software Development Solutions for AIX Version 4.1, Fourth Edition (SK2T-2729-03) contains IBM and vendor products on two CDs.

IBM Products

The following IBM products are included on the CDs:

IBM APPLICATION DEVELOPMENT PRODUCTS
 * ABC++ Parallel Class Library, Version 1.1
 * C for AIX, Version 3.1.3.3 (5765-423)
 * C Set ++ for AIX, Version 3.1.3.3 (5765-421)
 * C Set ++ for Solaris, Version 1.1.1.2 (5765-448)
 * ESSL/6000, Version 2.2.2 (5765-042)
 * PL/I Set for AIX, Version 1.1 (33H1858)
 * Program Visualizer, Version 0.8.1
 * XL Fortran for AIX, Version 3.2.4 (5765-176)
 * XL Pascal for AIX, Version 2.1.4 (5765-245)

IBM DB2 FOR AIX AND RELATED PRODUCTS
 * DATABASE 2 Single-User for AIX, Version 2.1 (41H2127)
 * DATABASE 2 Server for AIX, Version 2.1 (41H2128)
 * DATABASE 2 Client Application Enablers for AIX, OS/2, and Windows
 * DATABASE 2 Software Developer's Kit for AIX, Version 2.1 (41H2138)
 * Distributed Database Connection Services (DDCS) for AIX, Version 2.3 (41H2133)
 * SNA Server for AIX, Version 3.1 (5765-582)
 * Visualization Data Explorer, Version 3.1 (5765-586)
 * Visualizer Query for AIX, Version 1.2 (33H2635)

IBM CMVC PRODUCTS
 * CMVC for AIX Systems, Version 2.3.0.18 (5765-207)
 * CMVC for HP-UX Systems, Version 2.3.0.18 (5765-202)
 * CMVC for Solaris Systems, Version 2.3.0.18 (5765-397)
 * CMVC for SunOS Systems, Version 2.3.0.18 (5622-063)
 * CMVC OS/2 Client, Version 2.3.0.18 (feature)
 * CMVC Windows Client, Version 2.3.0.18 (feature)

Related Vendor Products

The following vendor products are included on the CDs:
 * Applied Parallel Research FORGE Explorer, Version 1.2
 * Kuck and Associates KAP for IBM C, Version 1.4
 * Kuck and Associates KAP for IBM Fortran, Version 3.2
 * Pacific-Sierra Research VAST-2 for XL Fortran, Version 5.4A3

Information about these products should be obtained directly from their vendors.

60-Day Trial Period

Customers can try most products on the CD Showcase before buying them. To obtain a 60-day password to try products, customers can call the IBM software registration center in their country.

Obtaining the CD Showcase and Products

Customers receive this CD Showcase with every new AIX Version 4 license ordered in most countries world-wide.

Copies of the CD Showcase can be ordered world-wide as IBM publication number SK2T-2729-03. The fourth edition obsoletes the third edition of this CD Showcase, SK2T-2729-02.

Customers can order products on the CD Showcase by contacting their local IBM Dealer, IBM Business Partner, IBM Software Marketing Specialist, or IBM Marketing Representative. Products on the CD Showcase can be ordered subject to the availability of the individual products.

DB2 products are immediately installable and usable for 60 days from the date of installation. Customers can purchase DB2 products from IBM or any channel partner who carries it. When they purchase a DB2 product, customers receive planning and installation guides, media, permanent password, license, and proof of license in the package.

CD Showcase Hardware and Software Requirements

The minimum hardware requirements to run the CD Showcase program are:
 * An IBM workstation with 16 MB of memory
 * A color graphics display (ASCII displays are not supported)
 * A CD-ROM drive (local or network-attached)

The minimum software requirement to run the CD Showcase program is:
 * IBM AIX Version 4.1

Taligent to Become IBM Subsidiary (taltoibm)
Apple Computer, Inc., IBM Corporation, and Taligent, Inc. announce that Taligent will become an object technology development center, a wholly owned subsidiary of IBM.

New Center's Mission
The new center will continue development of Taligent technologies and accelerate their integration into IBM's complete range of cross-platform products, including IBM VisualAge C++, System Object Model (SOM), Distributed SOM (DSOM), and OpenDoc. The center will also work to ensure that the Taligent technologies are fully compliant with industry standards. The new technology center will be located at Taligent's headquarters in Cupertino, California.

"Taligent's pioneering technology is an important element in our object-oriented software strategy for enterprise-wide distributed computing," said Steve Mills, general manager, IBM Software Solutions Division. "This announcement will allow us to accelerate delivery to our customers. It reinforces our aggressive drive to provide software developers with powerful, cross-platform, object-oriented software that adheres to industry standards and meets enterprise needs."

Responsibilities
IBM will assume responsibility for marketing and distribution of all future Taligent products, enabling the center to focus on its core expertise of object-oriented framework development. Apple and Hewlett-Packard, who along with IBM were principal investors in Taligent, will retain licensing rights to Taligent technologies.

Investors' Comments
Commenting on the announcement, David Nagel, Apple senior vice president of worldwide research and development, said: "Taligent has delivered superior technology, allowing others to create software for managing complex computing and collaborative environments. We're confident that the Taligent technology will continue to flourish under IBM's stewardship. We look forward to continuing our excellent working relationship with IBM on object-oriented technologies."

Bernard Guidon, HP vice president and general manager of the Computer Systems Group, said, "We're pleased with the work that's been done at Taligent. We plan to continue working with IBM to improve the accessibility of object technology for our customers."

As one of the original architects of the Taligent frameworks, Mike Potel, vice president of technology, Taligent, commented, "Customer feedback has been enthusiastic about our framework-based programming model. The new center allows Taligent to concentrate on its leading-edge framework development efforts, which will accelerate the resulting object-oriented technology and products into IBM's cross-platform Open Class and VisualAge product families."

CommonPoint
Taligent was formed in 1992 by Apple and IBM to develop a new application system based on object-oriented technology. HP became the the third investor in 1994. Taligent has operated as an independent company. Its first product, CommonPoint for AIX, shipped in July 1995. CommonPoint is a complete, integrated software platform composed of more than 100 object-oriented frameworks. It provides developers with a powerful platform-independent model that supports interactive collaboration. Multiple users can share and update compound documents and data in real time, even though their CommonPoint systems are running on different platforms.

New Platforms for CommonPoint
IBM also announces that CommonPoint for OS/2 is now available. Apple plans to deliver CommonPoint on Mac OS.

Company Profiles
Apple Computer, Inc., a recognized pioneer and innovator in the information industry, creates powerful solutions based on easy-to-use personal computers, servers, peripherals, software, online services, and personal digital assistants. Headquartered in Cupertino, California, Apple (NASDAQ: APPL) develops, manufactures, licenses, and markets products, technologies, and services for the business, education, consumer, scientific and engineering, and government markets in over 140 countries.

IBM, the world's largest software provider, creates, develops, and manufactures the industry's most advanced information technologies, including computer systems, software, networking systems, storage devices, and microelectronics. IBM's Software Solutions Division provides data management, application development, multimedia, and workgroup solutions for mission-critical applications on PCs, workstations, LANs, and large servers.

New Book: "Working With Objects" (ooram)
"Working With Objects" is the authoritative account of the highly successful OOram method for software analysis, design, development, maintenance, and reuse. OOram has been fine-tuned over a decade on hundreds of projects by Trygve Reenskaug and his collaborators. It is supported by available CASE tools, training, and consulting.

An Industry-Leading Methodology

The following items provide industry-leading capabilities of this methodology:

(1) Modeling based on patterns of interacting objects;

(2) Mastering of complexity by separation of concern and model synthesis techniques;

(3) Building large systems in small projects through the systematic application of reusable components.

Central Concept of Role

"Working With Objects" is the sole source of a method that takes an evolutionary step forward in object-oriented development practices. It introduces the now-ubiquitous, intuitively simple but powerful concept of role as central to the methodology. All earlier methodologies are based on the object as the common software building block and the class as the common abstraction of objects.

A role can be simply understood when trying to imagine a person as an object. An effective way to do this is to independently describe each of the roles that the person adopts (parent, employee, etc.), and then define how the person supports them. These ideas form the heart of the OOram approach. This a readable account of OOram, rich with real-world examples. It provides detailed discussions of frameworks and patterns, of reuse and productivity, of distributed object systems, and much more.

Applying Role Modeling

This book teaches how to apply role modeling and benefit from its inherent advantages, including:
 * Multiple views of the same model
 * Support for both data- and process-centered approaches
 * Large systems described through a number of distinct models
 * Derivation of composite models from simpler, base models
 * Decentralized management of very large systems
 * Programming language-independant design
 * Integration of powerful reuse techniques with work policies, processes, and organization

About the Authors

The lead author, Trygve Reenskaug, is a thirty-year veteran of object orientation. He and his collaborators developed and refined the OOram method in a long-term effort that started in 1983. Reenskaug is also known as the developer of the Model View Controller concept, an idea central to many methodologies. Per Wold and Odd Arild Lehne have each used the OOram method in numerous projects in real-time systems, enterprise modeling, etc., and they have consulted on and taught the methodology over the last decade.

How to Obtain

"Working With Objects" is available by calling 1-800-879-2755 and requesting publication number SR28-5971.

More Information

For further information, contact Donna Pierson, 1-914-766-2689, donna@rhqvm21.vnet.ibm.com.

IBM's Updated Client/Server Computing Home Page
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To become more informed and more comfortable with the client/server computing environment, and to understand the depth and breadth of IBM's experience with it, visit IBM's newly updated Client/Server Computing home page at http://www.csc.ibm.com.

Highlights
This home page leads you to information about:
 * The basics of client/server computing
 * More than 100 proven solutions
 * The Client/Server Journey, discussions and interactive advice on business transformation
 * The Client/Server Advisor System, the knowledge base of IBM's vast experience with client/server computing
 * Highlights of current client/server activities

More Information
For more information, contact Hank Sykes, 1-914-766-2594, sykes@vnet.ibm.com.

IBM AntiVirus Program Upgrade Subscription Plan: Continual Update of IBM AntiVirus Program
ibmavsub

In Brief ...

The IBM AntiVirus Upgrade Subscription Plan provides ongoing protection to customers who already have the IBM AntiVirus program. It is especially critical in a business environment to ensure that the latest technology is always available to protect against the threat of computer virus infection. The IBM AntiVirus Upgrade Subscription Plan ensures a continually high rate of virus detection.

The IBM AntiVirus Upgrade Subscription Plan provides the IBM AntiVirus customer with the full protection that is needed in today's computing environment. This two-year subscription plan: With three to five new viruses appearing every day and with new virus writing, detection, and eradication techniques emerging, every user of IBM AntiVirus software wants to keep their copy of the product continually updated. The IBM AntiVirus Upgrade Subscription Plan is an easy way to accomplish this.
 * Provides ongoing anti-virus protection to IBM AntiVirus users
 * Ensures that you always have the latest version of IBM AntiVirus -- containing the latest virus detection and eradication technology
 * Includes updated documentation
 * Includes any program packages/platforms added since the last upgrade (Enterprise Edition)
 * Includes all functional enhancements to all programs
 * Contains full program upgrades, not just program patches

The IBM AntiVirus Upgrade Subscription Plan consists of two components: The IBM AntiVirus Subscription Plan allows the customer to receive each quarterly upgrade of the programs as they become available. These upgrades include all new virus detection signatures, new disinfection capabilities, program corrections, and functional enhancements added since the previous release. The subscription is for a two-year period (eight upgrades).
 * The IBM AntiVirus Desktop Edition Subscription Plan, for customers with the IBM AntiVirus Desktop Edition Program
 * The IBM AntiVirus Enterprise Edition Subscription Plan, for customers with the IBM AntiVirus Enterprise Edition Program

Since the Desktop Edition contains support for multiple operating system platforms in the single box, the Desktop Edition Subscription Plan customer will receive upgrades for multiple operating systems.

The Desktop Edition Subscription Plan can be ordered via a coupon contained within the program package.

The Enterprise Edition Subscription Plan can be ordered via normal IBM software ordering procedures.

One-Time Description                                     Charge

IBM AntiVirus Enterprise Edition (with 50 Users Certificate) Subscription Plan                             499 USD

IBM AntiVirus Enterprise Edition (with 50 Users Certificate) Subscription Plan -- Additional License                            374

Planned Availability Date: 23 January 1996

Description

With three to five new viruses being introduced every day, it is imperative that anti-virus software be kept constantly updated. Customers licensing the Upgrade Subscription Plan receive quarterly upgrades of the programs for a period of two years.

IBM AntiVirus Desktop Edition customers will receive upgrades for all of the operating system platforms currently included in the Desktop Edition. Enterprise Edition customers automatically receive upgrades of all programs currently available, including any new platforms introduced since the last upgrade. The upgrades consist of the programs on 3.5-inch diskettes and all related documentation.

The upgrades consist of more than simply virus signature updates. These upgrades consist of all enhancements, error corrections, and new detection and disinfection techniques developed since the last upgrade. Many of the new polymorphic viruses cannot be detected by signature alone; sophisticated programming is necessary. The IBM AntiVirus Upgrade Subscription Plan ensures that you always have at your disposal the latest technology developed by the anti-virus scientists at IBM's T.J. Watson Research Center.

NOTE: Monthly virus signature updates are available for download from the IBM AntiVirus Home Page on the Internet World Wide Web at http://www.brs.ibm.com/ibmav.html.

Subscription Plans and Charges


 * Desktop Edition Subscription Plan: An order form is either included in the initial program package (Version 2.4, and later), or will be sent to the customer upon return of the program registration/free update offer card (prior to Version 2.4). Orders may be placed directly to IBM by mail, fax, or telephone. Payment by check, money order, or credit card (VISA, MasterCard, American Express) will be accepted. The first upgrade will be shipped when available - generally within 90 days.
 * Enterprise Edition Subscription Plan: To order these programs, specify the order type number, feature number, part number, program name, media, and quantity. The customer will receive an entitlement certificate and shipment information form. Complete the form with "Ship To" information and the Program Registration Number from the initial IBM AntiVirus Enterprise Edition package, and mail to IBM at the address on the form. The first upgrade will be shipped directly to the customer when available - generally within 90 days.

ORDER   FEATURE    PART      ONE-TIME PROGRAM NAME               NUMBER   NUMBER     NUMBER    CHARGE

IBM AntiVirus Enterprise Edition (with 50-User Certificate) Subscription Plan        5801-AAR  0590      33H6223   499 USD

Program medium: 3.5-inch diskettes.

ADDITIONAL LICENSE COPIES: Authorizes the customer who has a program package to make a single copy of the program media and printed documentation. The authorization is given by providing the customer a Proof of Entitlement for Additional License - with certificate, which has its own part number and feature number.

Customers who pay a one-time charge for additional licenses may copy machine-readable program materials and printed documentation previously acquired from IBM in a program package. One copy may be made for each additional license ordered.

Proof of License for Upgrade Subscription Plan eligibility for additional license upgrades is a copy of the invoice or previously acquired Proof of Entitlement for Additional License - with certificate.

ORDER    FEATURE   PART      ONE-TIME PROGRAM NAME               NUMBER    NUMBER    NUMBER    CHARGE

IBM AntiVirus Enterprise Edition (With 50-User Certificate) Subscription Plan -- Additional License       5802-AAR   0643     33H6221   374 USD

DISTRIBUTED FEATURE COPIES: An authorization to copy a distributed feature is the Proof of Entitlement for Distributed Features.

Customers who pay a one-time charge for distributed features may copy machine-readable program materials and printed documentation identified as a distributed feature in a previously acquired program package. One copy may be made for each distributed feature ordered.

Proof of License for Upgrade Subscription Plan eligibility for distributed feature upgrades is a copy of the invoice or previously acquired Proof of Entitlement for Distributed Feature -- with certificate.

ORDER    FEATURE   PART      ONE-TIME PROGRAM NAME               NUMBER    NUMBER    NUMBER    CHARGE

IBM AntiVirus Enterprise Edition (1 user, with Certificate) Subscription Plan -- Distributed Feature      5807-AAR   0209     33H6213    15 USD

IBM AntiVirus Enterprise Edition (5 users, with Certificate) Subscription Plan -- Distributed Feature      5807-AAR   0210     33H6215    60 USD

IBM AntiVirus Enterprise Edition (10 users, with Certificate) Subscription Plan -- Distributed Feature      5807-AAR   0211     33H6217   100 USD

IBM AntiVirus Enterprise Edition (50 users, with Certificate) Subscription Plan -- Distributed Feature      5807-AAR   0212     33H6219   150 USD

The total quantity of Upgrade Subscription Plan licenses acquired cannot exceed the total quantity of program packages and/or additional licenses and/or distributed features previously acquired for that program.

1996 International IBM Technical Conferences
intl96

IBM offers a full spectrum of 1996 Technical Conferences designed to build your I/S knowledge!

Whatever your area of I/S interest, IBM has a conference designed to give you and your customers the big-picture exploration of systems and solutions as well as in-depth technical details. Advance your I/S expertise through conference trade shows and product exhibitions, hands-on labs, networking, product developer interaction, leading speakers, and a variety of elective sessions.

For a spectrum of solutions, make a resolution to mark your calendar

TODAY!

1996 Conference List

(Listed alphabetically)


 * AIXtra POWER Technical Conference
 * 13 - 17 May, Orlando, Florida, USA
 * AS/400 Technical Conference
 * 9 - 13 June, Miami Beach, Florida, USA
 * 8 - 12 September, Anaheim, California, USA
 * 30 September - 4 October, Europe, venue to be announced
 * CICS Technical Conference
 * 29 April - 3 May, San Francisco, California, USA
 * Data Centers of the '90s Technical Conference
 * 16 - 19 September, Dallas, Texas, USA
 * Data Warehouse Technical Conference
 * 14 - 16 October, Miami Beach, Florida, USA
 * DB2 Technical Conference
 * 28 February - 1 March, Malaga, Spain
 * 14 - 18 October, Miami Beach, Florida, USA
 * Image and Object Management Conference
 * 10 - 15 March, San Diego, California, USA
 * IMS Technical Conference
 * 2 - 6 December, Phoenix, Arizona, USA
 * International Conference on Object Technology
 * 18 - 21 June, San Francisco, California, USA
 * International Storage Systems Symposium
 * 5 - 9 August, San Francisco, California, USA
 * MQSeries Technical Conference
 * 29 April - 1 May, San Francisco, California, USA
 * MVS Expo and Performance Technical Conference
 * 28 October - 1 November, USA, venue to be announced
 * Networking Systems Technical Conference
 * 1 - 5 April, Cannes, France
 * November, date and venue USA, venue to be announced
 * System/390 Conference
 * 2nd Quarter, Europe, date and venue to be announced
 * SystemView '96
 * 21 - 24 May, Atlanta, Georgia, USA
 * 9 - 13 September, La Hulpe, Belgium
 * Technical Interchange
 * 22 - 26 April, Nashville, Tennessee, USA
 * Technical Symposium
 * 24 - 28 June, Europe, venue to be announced
 * Transaction and Messaging Congress
 * 4th Quarter, Europe, date and venue to be announced
 * VM/ESA and VSE/ESA Technical Conference
 * 3 - 6 June, Orlando, Florida, USA
 * 14 - 18 October, Europe, venue to be announced

More Information

Make an early resolution to improve your I/S future! Call today to receive more information about the conferences that will boost your performance in 1996.

To receive more information about any of the 1996 IBM Technical Conferences, call 1-800-IBM-TEACh (1-800-426-8322) and ask for "Conferences."

The 1996 IBM Technical Interchange, 22 - 26 April, Nashville, Tennessee
96ti

The conference that's worlds ahead ... but only months away!

In 1996, the spotlight shines on the IBM Technical Interchange as the one and only international, cross-platform, solution-oriented conference. Take this Grand Ole Opry-tunity to interact with IBM developers, leading industry consultants, and educators on IBM technologies and directions on 22 - 26 April 1996 at the Opryland Hotel in Nashville, Tennessee, USA.

Newest and Hottest Information

The newest and hottest information about topics such as Lotus Notes and Internet are delivered at this once-a-year, global event for software designers, commercial and corporate developers, technical coordinators, software integrators, MIS managers, LAN experts, device driver developers, consultants, and analysts.

Create a Customized Curriculum

Hundreds of elective sessions, hands-on workshops, and pre-conference tutorials on Network-Centric Computing, Application Development / Middleware / Tools, Communications, Systems Management, Lotus Notes, Internet, Database, Object Technology, Device-Driver Development, and Internationalization allow you to create a customized curriculum with maximum benefit.

Professional Certification Program

The Professional Certification Program from IBM encourages you to improve your company's productivity while adding to your own personal skills. Certifications such as OS/2 Engineer, LAN Server Engineer, Client/Server Integration Specialist, OS/2 Developer, DB2 for OS/2, and VisualAge will be available.

Exhibit Hall and Computer Labs

An extensive Exhibit Hall will showcase the latest tools and technologies from IBM, Independent Software Vendors, and Business Partners from around the world. The Computer Labs give you a chance to sit down and work with some of IBM's latest software products and speak one-on-one with actual developers.

More Information

Need a conference brochure? Want to register? Want to see Louise Mandrell?

If you answered yes to any of these questions, contact the IBM Technical Interchange: Phone:    1-800-872-7109 from the USA and Canada 1-617-893-2056 from elsewhere Fax:      1-617-893-2099 or             +44 1904 760193 (Europe, Middle East, Africa) Web page: http://www.austin.ibm.com/developer/conferences/ti_96 E-mail:   tecint96@aol.com

1996 IBM Object Technology Conference, 18 - 21 June, San Francisco, California
96otconf

The premier OT event of 1996, the IBM International Conference on Object Technology, takes place at the San Francisco Hilton from 18 through 21 June.

Understand and Master Objects

Mark your calendar for this event, and prepare yourself for 3.5 information-packed days where IBM and other industry experts will deliver high-powered, pertinent tutorials, presentations, and lab sessions. Whether you're a manager whose enterprise is transitioning to object technology, or a developer interested in detailed technical specifics, you'll find that the experts at IBM can help you understand and master objects in and across your enterprise.

At this year's conference: With more sessions than ever before, plus the opportunity to network with colleagues from around the world, this is the conference to attend in 1996!
 * Explore the business and technical issues surrounding object technology for the enterprise.
 * Understand how to build on your current investment in legacy systems by learning the best techniques for integrating these systems with new object technology systems.
 * Learn from the experts at IBM's Object Technology University, who last year alone trained over 15,000 people in object technology.

Registration and More Information

Your registration fee (1375 USD) includes three and one-half days of education, all materials, a welcome reception, breakfasts and lunches, and entrance to the product EXPO.

To register or to request a detailed brochure, call 1-800-IBM-TEACh (1-800-426-8322), and ask for "Conferences". From outside the U.S., call 1-520-574-4500.

1996 DB2 Technical Conference, 14 - 18 October, Miami Beach, Florida
db2conf

The 1996 DB2 Technical Conference takes place from 14 through 18 October at the Fontainebleau Hotel in Miami Beach, Florida.

Three Topical Tracks

This conference will help you tackle your specific database management issues through an exploration of a wide variety of technical sessions that fall into three distinct topical tracks: DATABASE 2 for MVS, DB2 Common Server, and Data Warehousing. You can focus on your individual interest area, or move from track to track.

Technical Subjects

These tracks will address such technical issues as: No other conference gives you the depth of DB2 product information or allows you to talk directly with more key IBM database developers and educators.
 * Parallel Edition and Sysplex
 * Data Mining
 * Database in a Network-Centric World
 * DB2 Everywhere (i.e. Application System/400, Windows NT, SUN Solaris, HP-UX, etc.)
 * Performance and Tuning
 * Tools and Support Suites
 * Application and Administration Tips and Tricks
 * DB2 Futures

More Information

More information on the 1996 DB2 Technical Conference will be available in the coming months.

To add your name to the 1996 DB2 Technical Conference mailing list, call 1-800-IBM-TEACh (1-800-426-8322) and ask for "Conferences." From outside the U.S.A., call 1-520-574-4500.

Receive IBM Redbooks Through Internet E-Mail (inetred)
IBM Redbook titles and abstracts are now available through Internet e-mail via the IBM Announcement Listserver.

Technical Publications
Redbooks are technical publications written by and for technical and marketing professionals inside and outside IBM. Redbooks are aimed at helping customers optimize products, provide solutions, and enable interoperability across products and platforms.

With an Internet e-mail address, you can subscribe to an IBM Announcement Listserver. All it takes is a few minutes to set up a profile, and you can get "new" news (in ASCII format) from selected categories.

How to Obtain
To initiate the service, send an e-mail to announce@webster.ibmlink.ibm.com with the keyword "subscribe" in the body of the note (leave the subject line blank). A category form and detailed instructions will be sent to you.

Hertz Car Rental Discount Program for IBM Solution Developer Program Members
sdphertz

For the past three years, Hertz and IBM have been working closely together in providing a special program for Solution Developer Program members.

We are happy to be able to continue providing this discount program to our members, along with complimentary membership to Hertz Number 1 Club Gold Service - the best, most efficient, overall car-rental service available today.

How to Obtain

Contact the software vendor hotline at 1-800-627-8363, and they will forward you to a Hertz representative.

Hertz will ensure that the best possible rates and benefits are provided to your business, based on which one of the following conditions is determined:

1. Whether your business has an existing program with Hertz.

2. Whether your business has a current program that is already more advantageous than the Solution Developer Program.

3. Whether your business has a current program that is not as advantageous as the Solution Developer Program.

International Discounts

Where such discounts are permitted by law, up to 10 percent discounts on published "basic time and kilometer" rates will apply at participating locations. These discounts may vary according to geographic region.

OS/2 Warp System Debug Tools: Basic Skills for Low-Level Program Diagnosis (educ950c)
About the Course

In this two-day workshop, students become familiar with the way that OS/2 Warp uses the x86 hardware to implement virtual storage. Students are taught how descriptors work, what descriptor tables exist, how page tables are used, and the resulting virtual storage environment in OS/2 Warp. The lecture is oriented to understanding exactly why a trap occurs. Students also learn to read assembler instructions, and how the registers are typically used. Additionally, students are taught how a stack operates. This workshop is a combination of classroom lectures and hands-on lab work. The student will spend a significant portion of the workshop using the dump formatter to display descriptors, page tables, registers, and storage.

Objectives

To learn how the hardware is exploited to create the virtual storage environment of OS/2 Warp, how to read assembler instructions, how to display the various components that go into resolving a virtual address, as well as how to display storage a number of ways. To learn what the information on a trap screen means. To learn what documentation can be made available for diagnostic purposes, and how to collect it successfully.

Audience

Programmers and support personnel who want to learn how to debug software by using OS/2 Warp system debug tools, those who want to learn how OS/2 Warp implements the virtual storage environment, and those who want to build the basic skills needed to attend the next workshop in this series: Diagnosing Traps in Application Programs.

Benefits

The workshop will provide a broad base of understanding how the hardware works, and how OS/2 Warp uses it to create the execution environment for 16- and 32-bit programs.

Topics
 * What x86 protection mechanisms exist, and how they work
 * Descriptors, descriptor tables, and how to find them
 * Paging, page tables, and how to display them
 * Selector, general, and system registers
 * Reading assembler instructions.
 * What a stack is, and how to mine the data it contains.
 * Directed lab exercises

Prerequisites

Some programming skills; a good understanding of arrays, structures, pointers, and linked lists; ability to do hex to binary conversions; ability to use OS/2.

Course Information and Enrollment

Course Code: CP10950C

Tuition:    400 USD

Schedule:
 * 26 and 27 February, Austin TX
 * 8 and 9 April, Austin TX
 * 10 and 11 June, Austin TX

Enrollment: Customers call 1-800-IBM-TEACh (1-800-426-8322) IBMers enroll via MSE (US only) From outside the US, call 1-520-574-4500 and ask for education enrollment.

Contacts: Workshop Lead: Alice Killebrew, 1-512-823-5955, akiller@ausvm1.vnet.ibm.com

Workshop Administrator: Barbara Sassman, 1-512-823-5948

OS/2 Warp System Debug Tools: Diagnosing Traps in Application Programs
educ960c

About the Course

In this three-day workshop, students become familiar with debugging using the dump formatter, an OS/2 Warp system-level diagnosis tool. This workshop contains both lecture and hands-on lab work. The student will spend most of the workshop diagnosing dumps of application traps.

Objectives

To learn why traps occur, how to discover the immediate cause, and how to successfully find the original cause of a trap, using the dump formatter.

Audience

Programmers who want to learn how to solve application problems by using the dump formatter; consultants and support people with programming skills who need to be able to correctly identify which program is at fault when a trap involving products from several different sources occurs; and programmers who want to build skills needed to attend the next workshops in this series:
 * Diagnosing Hangs
 * Diagnosing Traps in OS/2 Privileged Code
 * Using the System Trace Effectively

Benefits

The workshop will provide a broad base of understanding how to diagnose application traps in an OS/2 environment. The instruction includes a review of the prerequisites (taught in the course "Basic Skills for Low-Level Program Diagnosis"), a proven method to solve traps, and how to discover where some particular piece of storage originated. Students who successfully complete the course will be able to state the exact cause of a trap in an application, and will be able to find the full path name of the modules involved.

Topics


 * Review of x86 protection mechanisms, addressing modes, logical, linear, and physical addresses; how to read assembler instructions; how a stack operates and what information it contains that is useful for debugging.
 * Review how to collect the best possible documentation.
 * How to create application documentation with C Set.
 * Introduction to the system trace.
 * How to collect the best possible dump.
 * How to analyze a dump of an application trap.
 * Directed lab exercises.

Prerequisites

C language programming skills, some high-level debugging skills, knowledge of x86 hardware operation, knowledge of stack use and content. These skills can be obtained by successfully completing the course "Basic Skills for Low-Level Program Diagnosis."

Course Information and Enrollment

Course Code: CP10960C

Tuition:    800 USD

Schedule:
 * 28 February - 1 March, Austin TX
 * 10 - 12 April, Austin TX
 * 12 - 14 April, Austin TX

Enrollment: Customers call 1-800-IBM-TEACh (1-800-426-8322). IBMers enroll via MSE (US only).

From outside the US, call 1-520-574-4500 and ask for education enrollment.

Contacts:

Workshop Lead: Alice Killebrew, 1-512-823-5955, akiller@ausvm1.vnet.ibm.com

Workshop Administrator: Barbara Sassman, 1-512-823-5948

OS/2 Warp System Debug Tools: Diagnosing Traps in Privileged Code
educ010c

About the Course

In this two-day workshop, students learn how to diagnose traps occurring in privileged code, with emphasis on using the debug kernel. This workshop contains both lecture and hands-on lab work. The student will spend most of the workshop diagnosing difficult traps.

Objectives

To learn how privileged code is invoked, how to find the parameters, the name of the API, and the full path name of the caller. How to identify a physical device driver or installed file system, and how to get control at its entry points using the debug kernel.

Audience

Programmers who want to learn how to solve problems in physical device drivers or file systems; consultants and support people with program diagnosis skills who need to be able to correctly identify which program is at fault when a trap occurs in privileged code.

Benefits

The workshop will provide a broad base of understanding how to diagnose traps in privileged code under OS/2 Warp. The instruction includes a review of the prerequisites (taught in the course "Diagnosing Traps in Application Programs"), a proven method to solve traps, and how to discover where some particular piece of storage originated. Students who successfully complete the course will be able to state the exact cause of a trap anywhere in OS/2, and will be able to find the full path name of the modules involved.

Topics


 * Review of x86 protection mechanisms, addressing modes, logical, linear, and physical addresses; how to read assembler instructions; how a stack operates and what information it contains that is useful for debugging.
 * How to collect the best possible documentation.
 * How ring transitions occur, and the role of the TSS.
 * How to find all the stacks used by a specific thread.
 * How to find the name of an API involved in a problem.
 * How to identify a physical device driver by finding the chain of device-driver headers.
 * How to get control at an entry point of a device driver.
 * Directed lab exercises or installed file system.

Prerequisites

Significant program debugging skills, knowledge of x86 hardware operation, knowledge of stack content and use. Use of system-level debug tools long enough to become confident in their use is recommended. These skills can be obtained by successfully completing the courses mentioned above: Basic Skills for Low-Level Program Diagnosis, and Diagnosing Traps in Application Programs.

Course Information and Enrollment

Course Code: CP11010C

Tuition: 800 USD

Schedule:
 * 19 and 20 February, Austin TX
 * 25 and 26 March, Austin TX
 * 20 and 21 May, Austin TX

Enrollment:
 * Customers call 1-800-IBM-TEACh (1-800-426-8322).
 * IBMers enroll via MSE (US only).
 * From outside the US, call 1-520-574-4500 and ask for education enrollment.

Contacts:
 * Workshop Lead: Alice Killebrew, 1-512-823-5955, akiller@ausvm1.vnet.ibm.com
 * Workshop Administrator: Barbara Sassman, 1-512-823-5948

OS/2 Warp System Debug Tools: Using the System Trace Effectively
educ097c

About the Course

This three-day course teaches you how to use the system trace, and how to specify and gather ad-hoc trace information for problem analysis. The workshop combines classroom lecture with hands-on exercises.

Objectives

Students who successfully complete this course can:
 * Describe system trace functions
 * Understand and use their own dynamic trace points
 * Create trace definition and format files
 * Interpret the output of the trace formatter

Prerequisites

Before taking this course, you should have: These skills can be obtained by successfully completing the courses
 * In-depth programming skills
 * Significant application debugging skills
 * Experience in performing low-level diagnosis of traps

"Basic Skills for Low-Level Program Diagnosis" and "Diagnosing Traps in Applications".

Course Information and Enrollment

Course Code: P1097

Tuition: 400 USD

Schedule:
 * 21 - 23 February, Austin TX
 * 27 - 29 March, Austin TX
 * 22 - 24 May, Austin TX

Enrollment:
 * Customers call 1-800-IBM-TEACh (1-800-426-8322)
 * IBMers enroll via MSE (US only)
 * From outside the US, call 1-520-574-4500 and ask for education enrollment.

Contacts:
 * Workshop Lead: Alice Killebrew, 1-512-823-5955, akiller@ausvm1.vnet.ibm.com
 * Workshop Administrator: Barbara Sassman, 1-512-823-5948

OS/2 Warp System Debug Tools: Diagnosing Hangs
educ980c

About the Course

In this four-day workshop, students make extensive use of debug kernel, which is one of the primary OS/2 Warp system-level diagnosis tools. This workshop contains both lecture and hands-on labs. The student will spend most of the workshop in lab.

Objectives

To learn how to analyze problem documentation to find the cause of an application or system hang under OS/2 Warp. To learn application serialization methods and how the OS/2 dispatcher operates, related to loops and waits.

Audience

Programmers who want to learn how to solve application problems including waits and loops; consultants and support people with programming skills who need to be able to correctly identify which program is at fault when a hang involving products from several different sources occurs; programmers who want to improve their diagnostic skills.

Benefits

The workshop will provide a broad base of understanding how to diagnose application hangs in an OS/2 environment. The instruction includes approaches to solving problems that include waits and loops.

Topics


 * Review of process for diagnosing an application trap.
 * How to serialize execution of several threads to protect shared resources, and pitfalls.
 * How to find which thread owns a semaphore.
 * How the dispatcher defines various priority classes.
 * Analysis of Memory and Kernel Heap ownership.
 * How to install the debug kernel, and how to use it to solve hangs caused by applications or the system.
 * Directed lab exercises.

Prerequisites

A knowledge of how to collect documentation and how to use the dump formatter to solve application traps. These may be acquired by successfully completing the courses "Basic Skills for Low-Level Program Diagnosis", "Diagnosing Traps in Application Programs", and "Diagnosing Traps in Privileged Code".

Course Information and Enrollment

Course Code: CP10980C

Tuition: 1000 USD

Schedule:
 * 12 - 15 March, Austin TX
 * 30 April - 3 May, Austin TX
 * 7 - 10 May, Austin TX
 * 25 - 28 June, Austin TX

Enrollment:
 * Customers call 1-800-IBM-TEACh (1-800-426-8322).
 * IBMers enroll via MSE (US only).
 * From outside the US, call 1-520-574-4500 and ask for education enrollment.

Contacts:
 * Workshop Lead: Alice Killebrew, 1-512-823-5955, akiller@ausvm1.vnet.ibm.com
 * Workshop Administrator: Barbara Sassman, 1-512-823-5948

OS/2 DCE Administration Workshop
dceadmin

About the Course

In this five-day workshop, students become familiar with the components of OSF DCE 1.1 Administration by installation, configuration, and administration of DCE 2.1 for OS/2. This workshop is a combination of classroom lecture and hands-on lab work. (The student will spend a 50/50 ratio between lecture and lab.) This course reinforces key principles, topics and methods by using diagrams, examples, and coded applications.

This workshop is for personnel responsible for the administration of distributed software computing (DCE). The knowledge gained will assist the administrator in installation, configuration, and administration of DCE 2.1 for OS/2. This course will also be a benefit to OSF DCE 1.1 application programmers.

Objectives

After successful completion of this course, the student should be able to:
 * List and describe each core DCE component
 * Describe the inter-relationship of the core DCE components to each other
 * Install and configure the core DCE components
 * Administer the DCE environment
 * Add users and groups to the DCE cells
 * Administer the DCE namespace
 * Administer time services
 * Install typical DCE applications

Benefits

The workshop will provide a broad-based understanding of the administration, setup, and installation of DCE 2.1 for OS/2. This course reinforces key principles, topics, and methods by using diagrams, examples, and coded applications. This workshop combines classroom lectures with laboratory projects to build and maintain an OS/2 DCE 2.1 cell.

Topics


 * Installation of DCE components
 * Configuration of single/multiple machine cells
 * Principle, group, organization, and account management
 * Directory service management and replication
 * Cell security implementation and management
 * Time service implementation and management

Prerequisite

C language programming is a plus.

Course Information and Enrollment

Course Code: CG38350C

Tuition: 2000 USD. Private class 17,500 USD for up to 14 students, each additional student 500 USD.

Schedule:

12 - 16 February, Raleigh NC

15 - 19 April, Austin TX

Enrollment: Customers call 1-800-IBM-TEACh (1-800-426-8322) IBMers enroll via MSE (US only)

From outside the US, call 1-520-574-4500 and ask for education enrollment.

Contacts: Workshop Lead: Alice Killebrew, 1-512-823-5955, akiller@ausvm1.vnet.ibm.com

Workshop Administrator: Barbara Sassman, 1-512-823-5948

DCE Hands-On Application Programming for OS/2, AIX, and Windows
dceapi

About the Course

In this five-day workshop, formerly known as "OS/2 DCE for Software Developers Workshop," students become familiar with the components of OSF DCE 1.1 by following the development of basic distributed applications using the full complement of DCE tools and services. This workshop is a combination of classroom lectures and hands-on lab work. The student will spend a significant portion of the week writing basic DCE client/server programs in the OS/2 DCE 2.1 32-bit environment.

Objectives

To explore issues affecting the design and implementation of DCE Application Programs from the OS/2 perspective, and to provide an effective learning environment for writing client/server applications using DCE.

Audience

OS/2 application programmers who want to learn the Application Programming Interface (API) of the OSF DCE 1.1, either to assist them in creating DCE applications now or to assist them in understanding the issues involved with DCE for future designs.

Benefits

The workshop will provide a broad base of understanding of the development of DCE applications in an OS/2 environment. The instruction will include the basic design and distribution issues faced by client/server programmers in a DCE environment using DCE Remote Procedure Calls (RPCs). The course covers the various aspects of the DCE programming model, including security, naming, time service, interface definitions, etc. The knowledge gained will allow the student to understand how to modify existing applications to take advantage of the DCE client/server models.

Topics


 * Application development in a distributed environment
 * Developing an application using remote procedure calls
 * Design and distribution issues
 * Using IDL to define a basic interface
 * Developing a basic server and basic client
 * RPC programming topics
 * Using the DCE security service
 * Using the DCE threads service
 * Using the DCE distributed time service
 * Using the DCE directory service

Prerequisites

Experienced C language programmers who have written or intend to write distributed applications, or who have application programming experience.

Course Information and Enrollment

Course Code: CP10640C

Tuition: 2000 USD. Private classes 17,500 USD for up to 14 students, each additional student 500 USD.

Schedule:
 * 5 - 9 February, Austin TX
 * 25 - 29 March, Raleigh NC
 * 20 - 24 May, Austin TX

Enrollment: Customers call 1-800-IBM-TEACh (1-800-426-8322). IBMers enroll via MSE (US only).

From outside the US, call 1-520-574-4500 and ask for education enrollment.

Contacts:   Workshop Lead: Alice Killebrew, 1-512-823-5955, akiller@ausvm1.vnet.ibm.com

Workshop Administrator: Barbara Sassman, 1-512-823-5948

IBM Again Receives Most U.S. Patents, Surpassing Own Record for a Single Year
patmost

IBM announces that it was awarded the most U.S. patents for the third straight year, receiving a record 1,383 patents from the U.S. Patent and Trademark Office - 27 percent more than any other company received in 1995.

The previous record was 1,298 U.S. patents, set by IBM in 1994. IBM also led with 1,087 patents in 1993, the first year since 1985 that a company based in the U.S. received the most U.S. patents.

Trailing IBM in the top 10 for 1995, according to IFI/Plenum Data

Corporation, were Canon KK, which had 1,088 patents; Motorola, 1,012;

NEC, 1,005; Mitsubishi Denki Ltd., 971; Toshiba, 970; Hitachi Ltd., 909;

Matsushita, 852; Eastman Kodak, 772; and General Electric, 757.

Foundry for Intellectual Capital

"IBM will continue to be the foundry for much of the intellectual capital created in our industry," said Marshall Phelps, Jr., vice president of intellectual property and licensing services for IBM. "We are pleased with the ranking, and will continue to work hard to bring these innovations to market quickly. IBM continues to invest in key technological areas like software, networking, data storage, and microelectronics - as our patent portfolio for 1995 attests."

Information Processing Patent Examples

The IBM patents were almost exclusively in the field of information processing. Among the record number of 1995 U.S. patents issued to IBM are those for:
 * A way for a user to configure a computer network using a front-of-screen display, saving the user from the hassle of sending and installing command files. This software invention, another example of IBM's network-centric computing strategy at work, will automatically configure a user's PC and send related configuration files to other workstation locations. (U.S. 5,394,522)
 * A mobile networking system that brings digital data capability to present cellular phone systems. The digital cellular overlay network collects unused or unusable air time, normally used for voice traffic, to send digital data. This invention is already used in wireless adapters for the IBM ThinkPad. (U.S. 5,404,392)
 * A method and system that allows a microprocessor to carry out several instructions simultaneously instead of serially. Multiple instructions are sent at the same time to execution units, and the results are stored in intermediate "buffers." The intermediate buffers handle the results in a way that allows the simultaneous processing of several instructions at once without conflicts. When processing is complete, the final results appear in registers, or storage locations, where the results can be used. This technique greatly increases processing power. This invention is already used in PowerPC 603 and PowerPC 604 microprocessors. (U.S. 5,465,373)
 * A new formatting technique allows up to 30 percent more data to be stored on magnetic hard-disk drives used for computer data storage. The new format increases data-storage capacity by removing all of the disk-sector-identification (ID) information that until now has preceded every block of data on the disk. The necessary functions formerly served by the ID fields are now handled electronically. When used in conjunction with the sensitive magnetoresistive recording head, another IBM innovation, this new formatting system also permits the data tracks to be closer together. (U.S. 5,438,559)
 * A system that allows a PC user to automatically retrieve video or audio from a database on an electronic network database resource. A first user sends e-mail and places references to the database resource in the e-mail. The recipient can simply use icons on the display to request the references without having to leave the e-mail item to issue access commands for the reference. This invention provides a user-friendly way to send a request to a remote database, and the requested sound, audio, or text is retrieved and displayed in a window. (U.S. 5,418,908)
 * A method that organizes multiple windows on a display screen in proportion to the length of time each window is active. Upon receipt of a simple command from the user, the more active windows appear larger than windows that are active a shorter length of time. This allows an easy way for a user to find windows that have become hidden or to turn windows into icons when they are seldom used. (U.S. 5,390,295)

Patents assigned to two or more organizations are counted only for the first-appearing assignee in the above totals.

More Information

IFI/Plenum Data Corporation produces the CLAIMS patent database, the world's largest computerized collection of U.S. patents. Contact information: Harry M. Allcock, IFI/Plenum Data Corporation, 102 Eastwood Road, Suite D6F, Wilmington NC 28403; 1-910-392-0068.

IBM news releases are available on the Internet, via the IBM Home Page at http://www.ibm.com.

The IBM Fax Information Service allows you to receive facsimiles of prior IBM product press releases. Dial 1-800-IBM-4FAX and enter 99 at the voice menu.

The IBM Solution Developer Program
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(The following are the contents of a brochure dated May 1995 detailing the IBM Solution Developer Program.)

Welcome from Jim Gant

Welcome to the IBM Solution Developer Program. This "new" program pulls together the best aspects of existing offerings across IBM into a single support structure. This work will continue to evolve and is being designed to help you develop the highest quality and most successful solutions in the information technology world. Whether you develop products for large systems or personal computers, IBM is dedicated to giving you the breadth and depth of a convenient, single point of contact for the technical, business, and marketing support that you need.

The organization within IBM that has the lead responsibility for this work is Solution Developer Operations. Our complete focus is one that recognizes our partnership in developing critical solutions for our mutual customers and prospects. If you are a member of one of IBM's developer programs, you're already a member of the new IBM Solution Developer Program. You'll maintain the mutually beneficial relationship you've enjoyed over the years, and add the benefit of also having the same level of access to programs for all of IBM's other platforms as you venture into new markets for your products and services.

If you're a new member, welcome aboard! The enclosed information will provide an overview of the breadth of this program, which is the premier offering in the industry. Once you complete your application, you'll receive additional information from IBM targeted to your interest. I also urge you to visit the Solution Developer Operations Home Page on the World Wide Web (URL=http://www.austin.ibm.com/developer) which will provide the latest news on enhancements to our developer programs. It's one of a number of ways for you to easily communicate with IBM. Your feedback is crucial in our continuing efforts to provide you with the support you want.

We look forward to working with each of you in the future and sharing in the growth and success that our partnership can achieve.

James J. Gant

Vice President,

Solution Developer Operations

Matrix of Offerings * = Not all of the above programs are available in all countries at this time.

Call 1-800-627-8363 within the USA and Canada for additional information. From elsewhere, call 1-770-835-9902.

Technical Services

Q and A (Voice and Electronic Support)

IBM Solution Developer Operations provides a number of ways for you to get answers to your technical questions. Voice service puts you in contact with our technical experts. A toll free number is available in the US. Electronic Question and Answer forums are maintained on CompuServe, TALKLink, and the IBM Internet complex. The forums have both public and private sections. Although any user can view the public sections, only members of IBM Solution Developer Program can participate in the more detailed private forums. There, you can read questions posed by other ISVs and the answers given by the SDO Technical Support staff.

Education

A variety of IBM technical education offerings are made available to members. Call to ask about current course offerings.

Early Code

A variety of IBM early code offerings (Beta tests, remote access, focus programs, and test drives) are available to members. Call for detailed, up-to-the-minute information about these offerings.

Consulting

We can arrange for customized consulting services to get you access to an array of IBM technical experts, and information about third party organizations. Services include everything from design reviews to performance analysis and technology exploitation. Delivery methods include on-site and teleconference options.

Software Tools

Stay on top of emerging technologies by being among the first to use pre-release versions of software from IBM and other developers. Also, a variety of software application development tools are available for ISVs developing on IBM operating system platforms. Tools and other informative developer-oriented updates are distributed online as well as on diskette, tape, and CD-ROM.

Porting Assistance Centers

Solution developers now have a place to go for access to the complete range of IBM platforms, from RISC hardware and software to OS/2 Warp and beyond. Porting assistance is available for OS/2, OS/2 for the PowerPC, and DB2. Current locations include San Mateo, California and Dallas, Texas. Before the end of 1995, sites are slated to open in Boston, Massachusetts; Boca Raton, Florida; Europe; and Asia.

Testing Environments

Get expert assistance in software testing with Cross-Platform Connectivity, Standalone Systems, Remote Access, and Early Test environments.

Business Services

HARDWARE

Hardware Discounts

To help you purchase the hardware you need for development, and to run your day-to-day business, SDO offers discounts not only on IBM hardware, but on Lexmark printers as well.

Hardware Lease

You can run your business on off-the-shelf computers. But when it comes to developing leading-edge software solutions, the name of the game is having your software available the day the new machines hit the shelves. To pull off such a miracle, you need to get equipment early in the development cycle. The earlier the better. Our lease programs help you get the hardware you need for development and product support activities at extremely attractive rates. Call for details.

SOFTWARE

Software Discounts

Significant discounts are available on IBM software to fill your development needs. Products such as OS/2 Warp, AIX, DB2, VisualAge, and Smalltalk are available. Call for a detailed list.

RELATIONSHIPS AND OTHERS

Association Discounts

Save on memberships in professional associations related to the development of software and the operation of your development business.

Relationship Management Representatives

Your contact person within IBM is dedicated to helping you maintain communications by providing one point of entry into IBM for access to technical, business, and marketing services.

Newsletters

IBM publishes a number of newsletters targeted to you, the developer. Keep up on the latest news about the platforms and tools that matter most to you. The newsletter can also provide a vehicle for you to publish your articles and product announcements. Your Representative can put you in touch with our editors.

Marketing Services

INTEREST/AWARENESS

National Solution Center Registration

Take your place in this online database used by IBM Sales Representatives, Business Partners, and selected large accounts. The database, which lists solutions sorted by categories, is accessed over 40,000 times a month by IBM Marketing Teams around the world.

Advertising Directories

Reach the largest and most qualified groups of buyers for your products and services through such advertising directories as Sources and Solutions. Published every six months with planned distribution of 700,000 copies, the advertising section is open to developers from any geography who wish to participate. Call for advertising rates and schedules.

Solutions Directories

IBM publishes a vast array of directories on an ongoing basis. For example, the AS/400 Directory lists approximately 25,000 products! AIX and DB2 products are also listed in their own directories. A compendium of OS/2 products can be found alongside many of the most popular software books in computer stores and bookstores. Efforts are currently underway to make product directories available on World Wide Web and other commercial online services. As a member, this valuable publicity is yours free of charge. When IBM customers go shopping for software, you can be sure they will get the chance to read about your products.

Magazines

Many developer assistance program members qualify for free subscriptions to magazines and other periodicals dedicated to their field of development expertise. Among the magazine choices available are the award-winning OS/2 Developer Magazine and AIXpert.

Advertising

Receive discounted magazine placement rates in a group of high-impact magazines targeted to your product audience when you place ads through your IBM Solution Developer Program.

Bulletin Board / Internet Support

A wide range of online support services are offered to members. See for yourself by visiting the IBM Solution Developer Operations Home Page on the World Wide Web (http://www.austin.ibm.com/developer).

Trade Shows and Conferences

Demonstrate the effectiveness of your products right alongside IBM's own hardware and software. Surely you (and most of your customers) have visited IBM's booths at any number of trade shows. Through your membership, we can help you find the most suitable forum for your product, and help you make all the arrangements to get there.

User Groups

Nearly one thousand user groups regularly look for speakers and information on new products. IBM fosters relationships with many user groups around the world, and can get information about you and your products into the right hands. During a recent six-month period, more than 50 companies used this membership benefit to spread the word to OS/2 user groups around the world.

Press Announcements

As a member, you may qualify for special rates and discounts for Business Wire and PR Newswire. Business Wire is an international media relations wire service that electronically delivers news releases and photos around the world, 24 hours a day. Business Wire reaches more than 500 computer and electronic trade publications, key high-tech writers, newsletter editors, and industry analysts. PR Newswire has 40 years of experience in the timely dissemination of information to the worldwide media. PR Newswire reaches industry editors the way they want to be reached - by wire, fax, and e-mail.

Media (Test Results, Articles)

We are always promoting good-news stories to the trade and general business press. Stories and articles that appear in the press are collected and distributed electronically throughout IBM for field use as IBM sales and marketing aids. Your Representative will make sure your story is told.

DEMAND GENERATION

Direct Mail

Create, coordinate, plan, and implement top-quality direct mail campaigns with the help of our marketing specialists. Our mailing center can provide up-to-date lists of registered users, developers, and conference attendees. Assistance with design, printing, and list selection is also available. Mailing lists are rotated on a unique schedule to avoid saturation and exhaustion.

Product Compatibility Marks

IBM's product compatibility programs give you a way to increase product visibility. IBM compatibility marks on your packaging, flyers, advertising, and other promotional materials adds value by assuring customers that your product is compatible with designated products and systems. Selling cycle time is reduced when your customers can make a better-informed decision about the compatibility of your product. IBM provides complete guidelines and assistance to help you with your compatibility testing. Once your testing is complete, IBM provides seals and artwork so your can prominently display the compatibility mark. IBM promotes your efforts by periodically publishing materials that feature compatibility-tested products.

Customer Seminars, Roadshows, and Education

IBM Solution Developer Operations takes the industry's hottest technology on the road to a wide range of customers. We travel to customer locations, trade shows, IBM locations, and colleges and universities, providing demonstrations that focus attention on product highlights and competitive comparisons.

Developer Assistance Programs and Environments

IBM Solution Developer Operations currently has Developer Assistance

Programs for these IBM development environments:

OS/2

OS/2 Warp is the 32-bit multitasking, multimedia, crash-protected, Internet-accessed, totally cool new way to run your personal computer. Winner of numerous industry awards, OS/2 Warp is poised to handle personal computing needs as they grow during the next several years. Currently available on Intel-based PCs, OS/2 Warp will soon appear on PowerPC-based systems, and because of the common application programming interface, migrating your applications between hardware platforms will be fast, simple, and effective.

AIX; RISC System/6000

The IBM RISC System/6000, with its industrial-strength, UNIX based operating system, AIX, is the price/performance leader for demanding client/server environments. RS/6000's industry leading open architectures enable the development of advanced software.

AS/400

The IBM AS/400 family of midrange system products offers comprehensive solutions for commercial data processing, office, and communications environments while providing simple, consistent programmer and end-user interfaces. The broad range of compatible processors within the AS/400 system family use the same operating system, Operating System/400 (OS/400), at all levels. AS/400 provides a wide spectrum of connectivity options, enhancing application support and development by enabling the use of many well-established applications and tools. AS/400 delivers the best of client/server computing, standard open interfaces, state-of-the-art database, comprehensive connectivity, transaction processing, systems management, support for multiple file systems, and advanced application development.

System 390

System 390 has been transformed from the mainframe of yesterday to the enterprise server of today. Object technology is transforming the way programmers work, and S/390 operating systems are transforming to interoperate with UNIX systems. S/390 integrates well into global, multi-vendor, distributed environments. Features like the UNIX function in MVS OpenEdition increases application platform choices for clients and servers. Open Blueprint forms the basis for future S/390 investment and the roadmap for building the open, enterprise-wide, client/server infrastructures that businesses need for fast and flexible deployment of new applications. The S/390 is renowned for its classic strength - the experience needed to protect and preserve business assets.

Communications; Tools; Database; Enablers

Tying together the major platforms are cross-platform technologies and applications in areas such as networking, communications, development tools, databases, and application enablers. These leading-edge components utilize the advanced capabilities of IBM's platforms, and provide the future direction for personal, midrange, and enterprise computing.

More Information

For additional information about any of the Developer Assistance Programs mentioned in this brochure, or to apply for membership, call 1-800-627-8363 in the US and Canada. Outside the USA and Canada, call 1-770-835-9902 for information about the IBM Solution Developer Program worldwide. Detailed information is also available on the IBM Solution Developer Operations Home Page on the World Wide Web (url=http://www.austin.ibm.com/developer).

Membership requirements vary among the developer assistance programs listed. IBM reserves the right to refuse membership to any company for any reason. Program content, terms and conditions, and pricing may vary by individual developer assistance programs, and by county.

How to Join the IBM Solution Developer Program for OS/2
joinhow

The IBM Worldwide Solution Developer Program for OS/2 is open to all developers of IBM Personal Software-based products. These products include applications and tools for PC-DOS, Pen, OS/2, Multimedia, and LAN Systems. In addition, the Solution Developer Program is now open to developers interested in producing applications and tools that exploit OS/2 for PowerPC. The Solution Developer Program is designed to provide a broad range of services for this growing and increasingly diverse development community.

The Worldwide Solution Developer Program for OS/2 has a number of extensions that offer customized services for specific developer needs. Your eligibility for a specific service depends on the type of products you are developing. Some services vary by country.

Worldwide Services

Worldwide Services are available to all developers of Personal Software-based products. These developers include corporate programmers producing in-house applications, MIS professionals, consultants, educators, industry analysts, government agencies, and others with an interest in PC DOS, Pen, OS/2, Multimedia, LAN Systems, and now OS/2 for PowerPC application development.

The services include a variety of technical, business, and marketing support activities, such as: Worldwide membership is open to individuals, with no company or product prerequisites. Enrollment is done electronically through either the CompuServe information service or Internet. On CompuServe, enter GO OS2DAP and complete the online application form. On Internet, visit the Solution Developer Home Page at http://www.austin.ibm.com/developer.
 * Technical support through IBM OS/2 forums on CompuServe
 * The opportunity to participate in early-code programs
 * Access to DAPTOOLS via CompuServe and the Internet
 * Access to OS/2 Custom Application Porting Workshops and LAN Systems Workshops
 * Technical conferences
 * Product announcements

In addition to Worldwide Services, you may be eligible for extensions such as Commercial Services and Premier Services. To see if you qualify for these other programs, refer to the following descriptions and enrollment instructions.

Commercial Services

Commercial Services are available only to software vendors in the U.S. and Canada who are developing or marketing IBM Personal Software-based products for commercial release.

In addition to the Worldwide Services, Commercial Services members receive additional services in support of their product development and marketing activities: Offerings available to assist Commercial Services members in their marketing activities include: To enroll in the Commercial Services extension, call 1-800-627-8363 (USA and Canada) or 1-770-835-9002, and ask for the Commercial/Premier Services Application form. You or your company must be currently marketing a Personal Software-based product. If not, you should submit (with your application) a non-confidential business plan showing development and marketing activities and schedules for your planned product.
 * Online technical support at no charge
 * Defect support for all warranted products that are supported by IBM support centers
 * Complimentary access to the online database of Personal Software-based development tools
 * Complimentary subscriptions to OS/2 Developer magazine
 * Discounts on IBM Personal Software products
 * OS/2 Warp and LAN Systems application database on the World Wide Web at http://www.austin.ibm.com/developer
 * Sources and Solutions catalog
 * "READY for OS/2 Warp" Certification Mark
 * "READY for OS/2 Warp LAN Server" Certification Mark
 * "Tested and Approved for OS/2 Warp LAN Systems" Certification Mark
 * IBM Direct Marketing Center

Premier Services

Premier Services are available only in the U.S. and Canada. They are for software developers who are marketing or have committed to develop software products that provide native (32-bit API) support for OS/2, LAN Systems products, or OS/2 for PowerPC. Products that exploit object technologies like SOM and OpenDoc are also eligible.

In addition to the Worldwide Services and Commercial Services extensions, Premier Services members have voice access to an advocate in IBM who can assist them with various development and marketing activities that are offered exclusively to Premier Services members.

To enroll in the Premier Services extension, call 1-800-627-8363 (USA and Canada) or 1-770-835-9002, or fax to 1-770-835-9444, and ask for the Commercial/Premier Services application form. You or your company must be currently marketing a Personal Software-based product. If not, you should submit (with your application) a non-confidential business plan showing development and marketing activities and schedules for your planned product.

Solution Developer Program for OS/2 Contacts Worldwide

IBM Solution Developer Programs for OS/2 exist in several geographic areas around the world. For information about the program in your area, consult the following list of contacts.

Geographic Area                    Voice Phone       Fax Phone ---                    ---       -  Asia/Pacific                       +65-320-1482      +65-225-2617 Australia                         +61-2-354-7684    +61-2-354-7766 Europe, Middle East, and Africa                     +44(0)1256-50096 OS/2 Developer Assistance Program                 +44(0)1256-336778 Internet emeadap@vnet.ibm.com Japan                             +81-3-3279-8231 Internet hhh03262@niftyserve.or.jp Mexico                             +525-627-1846     +525-580-4267 Internet mxibmzwl@ibmmail.com Taiwan                            +886-2-776-7965 United States                      1-800-627-8363    1-770-835-9444 1-770-835-9002

Software Vendor Marketing Partnerships Enhances Programs
svmpprog

The following is a synopsis of the program offerings through IBM's Software Vendor Marketing Partnerships.

National Software Remarketing

National Software Remarketing offers application software vendors the opportunity to acquire sales and marketing resources for their products utilizing IBM NA distribution capabilities.

Products remarketed by IBM retain the vendors' logos, licenses, and warranties. In a typical transaction, IBM assumes responsibility for sales and marketing, billing, and accounts receivable. Manufacturing, distribution, implementation, training, support, and services may be assumed by IBM as appropriate and negotiated on a case-by-case basis.

Through National Software Remarketing, independent software vendors grant IBM the right to resell their products either on an exclusive or non-exclusive basis. Both the vendor and IBM gain from the relationship - the vendor through acquisition of a channel, and IBM through additional offerings for its application software portfolio.

Vendor products remarketed by IBM may be sold through traditional IBM channels, depending on the specific product needs of the various IBM marketing and sales organizations. Alternately, they may be sold through dedicated software sales units managed by the IBM North America (NA) Software organization. In either case, the most cost-effective means of distribution is selected for each type of product. This may include selling methods, either individually or in combinations, ranging from field sales representatives to direct response marketing, telesales, and electronic marketing and/or delivery.

Each National Software Remarketing relationship is formalized in a remarketing agreement based on extensive consultation with the vendor. Responsibilities are delineated in the remarketing agreement, with emphasis on the activities each party will perform to market the product successfully.

National Software Remarketing relationships are assigned to sponsors, which may be IBM NA sales and marketing organizations or IBM NA Software. The role of the sponsors includes development, financing, and execution of the go-to-market strategies and marketing programs designed to support their vendors' products. Sponsors commit to target volumes and financial performance objectives for each relationship.

The National Software Remarketing Program offers a unique opportunity for independent software vendors to leverage IBM NA distribution capabilities. This may involve launching new products, expanding sales of existing products, bringing products into North America that are already successful in other parts of the world, or other arrangements that provide a win/win situation for both the vendor and IBM.

For more information about SVMP's National Software Remarketing program, call 1-800-627-8363 from the USA and Canada, or 1-770-835-9002 from elsewhere.

Software Vendor Marketing Programs

IBM's Software Vendor Marketing Programs (fee-based programs) consist of agreements between IBM and vendors who are providing non-IBM application software, hardware, and services to help satisfy the requirements of IBM's customers. The relationships that are part of these offerings are non-exclusive and national in scope. IBM's marketing reps are compensated for the sale of these products.

Membership and Developer Support Programs

The following are the Membership and Developer Support Programs currently available to qualified independent software developers who are developing products for IBM platforms:
 * AS/400 Partners in Development
 * DB2 Developer Assistance Program
 * VoiceType Dictation Developers Program
 * PenAssist Developers Program
 * BESTeam
 * POWER Team
 * S/390 Developers Association
 * Retail Solutions Program
 * Solution Developer Program for OS/2
 * Power Series Developer's ToolBox Program
 * NetView Association
 * CICS and MQSeries DAP
 * SystemView Advance Team
 * Object Connection Program

For additional information about IBM's Membership and Developer Support Programs, call 1-800-627-8363 (USA and Canada) or 1-770-835-9002, or visit the IBM Solution Developer Operations Home Page on the World Wide Web (URL=http://www.austin.ibm.com/developer).

Marketing Support Services

The newest of the SVMP offerings is Marketing Support Services. The Marketing Support Services program offers fee-based marketing support services to IBM business partners and other suppliers of non-IBM software, hardware and services. IBM provides, or obtains through external sources, a wide range of marketing support activities, i.e., direct mail, telemarketing, advertising, creation and development of promotional media, marketing event coordination, and prospect sourcing.

For a complete list of activities or more information about Marketing Support Services, call 1-800-627-8363 (USA and Canada) or 1-770-835-9002.

Developer Support Services

The following are current Developer Support Services being offered to independent software vendors who are developing products for IBM platforms:
 * Development Discount Program
 * Software Developer Lease Programs
 * Developer Loan Programs

The Solution Partnership Centers: Access to IBM
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Attention, solution developers!

Want to test an application in the works? Looking for information about emerging technologies and trends? Need to migrate to additional platforms?

The Solution Partnership Center has everything developers need to develop software solutions on industry-leading IBM platforms. From business seminars and 24-hour porting labs to direct technical support and vendor recruiting, the center helps you streamline the time-to-market process and expand market opportunities for your strategic applications. All at no cost to you!

Access People and Information

Keeping on top of emerging industry trends and IBM technologies requires a tremendous amount of time and resources. Look no further than the Solution Partnership Center's ongoing schedule of business seminars. Relevant and informative, they cover critical industry issues that shape the development and marketing of your solution offerings.

More first-hand information is also yours through consultant briefings, special-interest sessions, and detailed product briefings on IBM's full range of platforms. Walk in the lobby on any day, and you'll find product demonstrations and a wealth of product brochures, evaluations, technical white papers, and industry magazines for your reference.

Have a look at our SPC West and SPC East calendars for details of upcoming events.

Port and Test Across Platforms

Today's increasingly competitive global marketplace demands networked client/server distributed solutions across the enterprise. The center's 24-hour porting labs assist you with this goal as you port, validate, performance-test, and fine-tune code across the entire spectrum of IBM systems and configurations. This also includes access to advanced object technologies such as Taligent, System Object Model (SOM), and OpenDoc.

The private, secure, and interruption-free environment allows you to work at your own pace, with porting and prototyping assistance at your disposal, in addition to an expansive networking lab for product testing. Lab time is scheduled in advance to ensure that your product-specific environment is set up and ready to go when you arrive.

Solve Technical Questions On-Site

Even the most experienced solution developers need technical support now and then. When you do, the center's team of experienced technical consultants is ready. These on-site IBM experts provide leading-edge information that can accelerate your software development project or prepare you for the next wave of computing technology.

Maybe you want assistance in migrating a 16-bit Windows-based application to a 32-bit OS/2 Warp industrial-strength environment. Or maybe you simply need an answer regarding the use of shared libraries in AIX. If you have a technical question, the center has just the people to see - supported by product developers at IBM labs in Austin, Texas (AIX, RISC, SMP); Poughkeepsie, New York (SP1 and SP2); Boca Raton, Florida (OS/2 Warp); Toronto, Canada (DB2); and other locations worldwide.

Recruit Vendors and Partnerships

You've developed your software vision. Now it's time to make marketing decisions. Tap into the center's business resources to pinpoint the most effective channels for getting your product to customers. Participate in vendor recruiting seminars to establish all-important business partnerships. The center offers many options.

Better still, take advantage of the profit-building business services and marketing programs available through IBM's Business Partner Program. Qualifying business partners also benefit from trade show opportunities, listings in IBM Solutions catalogs, entry into IBM's National Solution Center database, and much more.

Access Industry-Leading IBM Solutions

Hardware platforms:
 * PC
 * RISC System/6000 Family:
 * SMP
 * AIX
 * POWERparallel
 * SP2
 * Power Personal (PowerPC)
 * AS/400

Software platforms:
 * OS/2 Warp
 * AIX
 * OS/400
 * DB2 Family
 * CICS
 * DCE
 * TCP/IP
 * SNA
 * NetView
 * DSMIT
 * KARAT
 * ADSM

Advanced technologies:
 * Client/Server
 * Distributed Data
 * Data Mining
 * Objects
 * OpenDoc
 * SOM/DSOM
 * Human Centered
 * Network Centric
 * Information Warehouse
 * Decision Support

Solution Partnership Center Locations

IBM Solution Partnership Center - West 2929 Campus Drive, Suite 275 San Mateo CA 94403 1-800-678-4249 or 1-415-312-0240 fax 1-415-312-0254

IBM Solution Partnership Center - East 404 Wyman St. Waltham MA 02154 1-800-678-4249 or 1-617-895-2610 fax 1-617-895-2886

Go to Market

The people. The technology. The resources. You'll find it all at IBM's Solution Partnership Center. Add conveniences such as conference rooms, classrooms, LAN room and library, and it's easy to see why solution developers take full advantage of everything the center has to offer.

More Information

For more information about how the Solution Partnership Center can assist you in deploying and marketing your IBM-driven applications, fill

in the attached questionnaire and fax it to 1-415-312-0254 (Western US)

or 1-617-895-2610 (Eastern US). Or simply call 1-800-678-4249.

INQUIRY FORM

Please send me more information about the Solution Partnership Center's: ____ Business Seminar Series ____ Application Porting and Support ____ Educational Events ____ Software Developer Discount Program ____ IBM Business Partner Program I'm also interested in the following IBM technologies: ____ RISC System/6000         ____ POWERparallel ____ PC                       ____ DB2 ____ Client/Server            ____ Systems Management ____ Power Personal           ____ SMP ____ AS/400                   ____ OS/2 Warp ____ Objects                  ____ Networking

____ Please keep me on the Solution Partnership Center's mailing list

to receive announcements, materials, and updates.

________________________________________________________________________

Name

________________________________________________________________________

Title

________________________________________________________________________

Company

________________________________________________________________________

Address

________________________________________________________________________

City                                    State         Zip

________________________________________________________________________

Telephone                         Fax

________________________________________________________________________

E-Mail Address

________________________________________________________________________

Solution Offering

Please fax your filled-in form to 1-415-312-0254.

The IBM OS/2 Developer Assistance Program in Europe, Middle East, and Africa
dapemea

The IBM OS/2 Developer Assistance Program (DAP) in Europe, Middle East, and Africa (EMEA) provides a broad range of support for OS/2 solution developers, including design, coding, porting, problem determination, debugging, and publicity of OS/2 applications.

Open to Anyone in EMEA Actively Developing for OS/2

Membership in the EMEA OS/2 DAP is open to any solution developer in EMEA who is actively developing a product or service for OS/2, be it a device driver, a commercial product, a line-of-business application, or a set of OS/2 objects.

Access to World Wide Web Service

DAP members get full privileged access to our Internet World Wide Web service, which provides extensive information on OS/2 and related products, such as the VisualAge family, OpenDoc, LAN Server, DB2 for OS/2, multimedia, and much more. In addition, our Question and Answer facility allows you to direct your questions to experts in the IBM labs.

The addresses (URLs) for our developer home pages are:

The IBM EMEA OS/2 DAP Home Page (direct): http://www.europe.ibm.com/getdoc/psmemea/progserv/dap/

or via the IBM Software EMEA Home Page: http://www.europe.ibm.com/psmemea/

or via the IBM Solution Developer Operations (SDO) Home Page: http://www.austin.ibm.com/developer/

OS/2 device-driver repository: http://www.europe.ibm.com/getdoc/psmemea/progserv/device/

and ftp.europe.ibm.com/psmemea/os2drivers/

Marketing Programs

If and when you have an application that is ready to ship, our marketing programs will help you gain publicity and distinction for your product.

In addition to our electronic service, we periodically mail the latest news and information to DAP members, and offer the opportunity for solution developers to use this service to promote their solutions too. The mailing programme is a chargeable service, and all contents are subject to prior approval.

More Information

More information about the EMEA OS/2 Developer Assistance Program can be obtained through:

HelpFax: If you have a touch-tone telephone, call our IBM HelpFax automated response system in the UK on +44 (0)1256 50096 and request document number 30600 for a brochure or document number 33001 for an application form. Fax:     +44 (0)1256 336778 Internet: emeadap@vnet.ibm.com

Post:    IBM EMEA OS/2 Developer Assistance Program ND1W Normandy House, Alencon Link Basingstoke, Hants. RG21 7EJ ENGLAND

IBM Solution Developer Operations Worldwide Contacts
wwsdo

IBM Solution Developer Operations has contacts around the world who can assist solution developers who want to know more about the programs and services available to them. The list below provides information about how to get in touch with the SDO contact for your country or geographic region.

Asia and Pacific Region

Solution Developer Operations Executive: Sally Rogers E-mail: rogesal@vnet.ibm.com Phone: +61 2-354-4976 Fax:   +61 2-354-4981

Marketing Programs: Davender Chhabra E-mail: dchhabra@vnet.ibm.com

Developer Assistance Program Fulfillment: Jennifer Dulhunty E-mail: jdulhunty@vnet.ibm.com Phone: +61 2-354-7684 Fax:   +61 2-354-7766

Australia: Hillel Benedykt E-mail: hillel@vnet.ibm.com Phone: +61 3-9626-6554 Fax:   +61 3-9626-6612

China: W Yan E-mail: rogesal@vnet.ibm.com

India and Sri Lanka: Sally Rogers E-mail: rogesal@vnet.ibm.com Phone: +61 2-354-4976 Fax:   +61 2-354-4981

Japan: K Yonemitsu E-mail: kyonemitsu@vnet.ibm.com

Korea: Nool Park E-mail: Npark@sulvm1.vnet.ibm.com

New Zealand: Hillel Benedykt E-mail: hillel@vnet.ibm.com Phone: +61 3-9626-6554 Fax:   +61 3-9626-6612

Singapore, Indonesia, Philippines, Malaysia, Thailand, Vietnam: J Srikant E-mail: rogesal@vnet.ibm.com

Taiwan: P H Chen E-mail: phchen@taivm1.vnet.ibm.com

Europe, Middle East, and Africa

Central Europe and Russia: Justyna Nowak E-mail: ebro@vnet.ibm.com Phone: +43 1 21145 6289 Fax:   +43 1 21145 5714

Austria: Ingrid Sponer E-mail: isponer@vnet.ibm.com Phone: +43 1 21145 2537 Fax:   +43 1 2160886

Denmark Torjus Gylstorff E-mail: Torjus_Gylstorff@vnet.ibm.com Phone: +45 93 45 45 ext. 3084 Fax:    +45 88 95 69

France: Francois_Xavier de Bastard E-mail: fxbastard@vnet.ibm.com Phone: +33 1 4905 7771 Fax:   +33 1 49 05 9970

Finland: Ari Voutilainen E-mail: arivo@vnet.ibm.com Phone: +358 0 4594082 Fax:   +358 0 4596901 OS/2 and DAP BBS: +358 0 4595900

Germany: Harald Hug E-mail: hhug@stutvm3.vnet.ibm.com Phone: +49 (0)7032 926 330

Greece: Labros Kisouras E-mail: kisouras@vnet.ibm.com Phone: +30 1 3281637 Fax:   +30 1 3237278

Ireland: Catherine Tallon E-mail: catherine_tallon@ie.ibm.com Phone: +353 1 6603744 Fax:   +353 1 6602046

Israel: Jacob Levy E-mail: ilibm82m@ibmmail.com Phone: +97 23 6978921 Fax:   +97 23 6978907

Italy: Lorenzo Cassinelli E-mail: lorenzoc@vnet.ibm.com Phone: +39 02 59625468 Fax:   +39 02 59629587

The Netherlands: Ton Koopmans E-mail: nlibmn6p@ibmmail.com Phone: +31 20 513 3257 Fax:   +31 20 615 1489

Norway: Frode Aarheim E-mail: Frode.Aarheim@norway.ibm.com Phone: +47 66 99 80 00 Fax:   +47 66 99 93 33

Sweden: Anders Landstrom E-mail: mailto:andersl@se.ibm.com Phone: +46 8 7931728 Fax:   +46-8-7932472

Switzerland: Mohammed El Saghe E-mail: chibmw4l@ibmmail.com Phone: +41 1 207-2602 Fax:   +41 1 207-2410

Turkey: Ebru Aran E-mail: earan@ibm.net

United Kingdom: Software Developers Enquiry Line E-mail: gbib16jl@ibmmail.com Phone: 0345 522622 (UK LoCall) Fax:   +44 (0)1705 492222

North America

United States and Canada: IBM Software Vendor Hotline Phone: 1-800-627-8363 Fax:   1-770-835-9444

IBM Device Driver Support Center
ddsc

If you are developing a device driver for OS/2, you need to know about the IBM Device Driver Support Center, your one-stop shopping for:
 * Worldwide device-driver developer support
 * Specialized device-driver development workshops
 * The DUDE, a dedicated BBS providing up-to-the minute information solely for device-driver developers, as well as problem assistance.

The BBS phone number is 1-407-982-3217, with settings 8, N, 1, and transmission rate 9600 bps.

The DUDE is also accessible worldwide via Internet. To be given Internet access to The Dude, send a request to: sysop@thedude.bocaraton.ibm.com.

Contact The DUDE for more information about: -- Logo program -- Test program -- Driver distribution program -- DUDE-ads The DDSC team is in place to support your questions and education needs. The team's voice-mail phone number, available at all times, is 1-407-982-4239.

The Developer Connection for OS/2: The Power of the Future Delivered to Your Door
powerdev

The Developer Connection for OS/2 -- continuing proof of IBM's commitment to OS/2 developers - can greatly increase your productivity by providing you with the latest tools, pre-release software, product demos, and information you need on today's most convenient medium - a CD. And, because we live in changing times, an annual subscription to The Developer Connection for OS/2 keeps your tools and information from becoming obsolete. Each year you'll receive four volumes including CDs and The Developer Connection News, each packed with the tools and information you need for your OS/2 development efforts.

When accessed from your CD drive, The Developer Connection for OS/2 becomes a part of your Workplace Shell environment. Click on the Developer Connection icon, and all the wealth of The Developer Connection for OS/2 is instantly attainable. Use the powerful Developer Connection browser to locate any piece of information. And because the intuitive graphical user interface is a part of the Workplace Shell environment, each task is familiar and simple. Try the products, install them, or simply retrieve product information. There is also an available option for creating diskettes for many of the products on the CD.

The Developer Connection program will continue to grow to support emerging technologies. Subscribers also receive The Developer Connection for LAN Systems, a cross-platform offering that supports the installation of products and information to OS/2, Windows, DOS, and AIX workstations. It provides a programming environment for client/server and distributed computing application development. Device-driver developers can now subscribe to The IBM Developer Connection Device Driver Kit for OS/2 (Developer Connection DDK). The Developer Connection DDK is an annual membership program that enables rapid development of device drivers for your personal computer hardware using the 32-bit OS/2 operating platform. Members receive the updated information, test tools, utilities, and many complete device-driver sources.

Put The Developer Connection for OS/2 to Work for You ... Now
 * Receive product-level versions of OS/2 developer toolkits (for OS/2 2.1, OS/2 Warp Version 3, OS/2 SMP, Pen for OS/2, Multimedia Presentation Manager, LAN Systems)
 * Receive new versions of operating system technologies as soon as they are developed
 * Try new OS/2 products before you buy them
 * Use the sample source code to start on the path of more productive programming
 * Access pre-release versions of IBM's 32-bit tools to prepare for tomorrow's technology
 * Receive updates to SMART, One Up Corporation's powerful tool that helps migrate your 16-bit and 32-bit Windows code and 16-bit OS/2 code to 32-bit OS/2 code
 * Read The Developer Connection News for timely OS/2 information
 * Access electronic support through the Internet, OS/2 BBS, and CompuServe

Features and Benefits Prices

In the USA, an annual (four-issue) subscription to The Developer Connection for OS/2 is priced at 199 USD, and 75 USD for an additional license. The price for Commercial and Premier members of the IBM US Developer Assistance Program is 119 USD. These prices do not include shipping and handling.

For prices in other countries, contact the phone numbers listed below.

Ordering Information

To order The Developer Connection for OS/2 or additional licenses, call the appropriate number: United States        1-800-6-DEVCON (1-800-633-8266), fax 1-303-330-7655 Argentina            313-0014 Bolivia              35-1840 Brazil               0800-111205, fax (011)886-3222 Canada               1-800-561-5293, fax 1-905-821-1187 Chile                633-4400 Colombia             257-0111 Costa Rica           223-6222 Dominican Republic   566-5161 Ecuador              56-5100 El Salvador          98-5011 Guatemala            31-5859 Honduras             32-2319 Mexico               (525)627-1111 within Mexico City, 91-800-00316 elsewhere in Mexico Panama               639-977 Paraguay             444-094 Peru                 36-6345 Uruguay              923-617 Venezuela            908-8901 The following require your country's international access code prior to the listed number: Asia/Pacific         +61-2-354-7684, fax +61-2-354-7766 (61 is the country code for Australia) Europe, Middle East, and Africa -- call IBM ISMS Direct Services in   Denmark (country code 45). Operators speaking the following languages are available: Danish   +45-48101300        German        +45-48101000 Dutch    +45-48101400        Italian       +45-48101600 English  +45-48101500        Norwegian     +45-48101250 Finnish  +45-48101650        Spanish       +45-48101100 French   +45-48101200        Swedish       +45-48101150 fax  +45-48142207

Questions and Answers about The Developer Connection for OS/2
devconqa

Q1. What is The Developer Connection for OS/2?

A1. The Developer Connection for OS/2 is an annual subscription program for application developers. Its purpose is to deliver: licenses to developers for toolkits, productivity tools, development tools, and sample code; licenses to the latest pre-release code, so developers can prepare for and simulate future environments; and the most up-to-date versions of technical documentation on OS/2. The Developer Connection for OS/2 consists of four issues (CDs and a newsletter), delivered over the course of one year, plus access to The Developer Connection section of the OS2DF2 forum on CompuServe until the subscription expires.

For those subscribers who are not members of CompuServe, IBM has established the DEVCON CFORUM on the OS/2 BBS under TalkLink (TalkLink is a feature under the IBMLink Commercial Services), and Internet support by addressing your questions and comments to devcon@vnet.ibm.com.

Q2. What does The Developer Connection cost?

A2. An annual subscription entitles the subscriber to four issues of the CDs and newsletter, plus access to a private section of the CompuServe OS2DF2 forum. Customers may also purchase an additional license, which allows for making one additional copy of the contents of the four issues of the CDs and newsletters and one additional license to use the code delivered on the CDs.

In the USA, the prices (in USD) are as follows (note that US prices DO NOT INCLUDE shipping and handling): Regular   Commercial/  Student/ Price     Premier DAP  Faculty and BesTeam

Annual Subscription     199.00     119.00       119.00 Additional License       75.00      45.00         N/A

In Canada, an annual subscription is 225 Canadian dollars.

In Latin America, an annual subscription is between 137 and 150 USD.

In Europe, the Middle East, and Africa (E/ME/A), prices are (note that E/ME/A prices INCLUDE shipping and handling):

Annual       DUA (Addl.     Country      Currency     Subscription  License)      VAT percent

Austria     Schilling    2337 ATS       923 ATS      20 Belgium     Franc        6962 BEF      2748 BEF      20,5 Denmark     Kroner       1311 DKK       518 DKK      25 Finland     Finmark      1170 FIM       462 FIM      22 France      Franc        1146 FRF       452 FRF      18,6 Germany     Mark          333 DEM       131 DEM      15 Greece      Drachma     48423 GRD     19115 GRD      -- Ireland     Pound         139 IEP        55 IEP      21 Israel      US Dollar     190 USD        75 USD      -- Italy       Lire       311030 ITL    122775 ITL      19 Netherlands Gylden        376 NLG       149 NLG      17,5 Norway      Kroner       1446 NOK       571 NOK      23 Portugal    Escudo      33778 PTE     13334 PTE      17 Spain       Peseta      26786 ESP     10571 ESP      16 Sweden      Kroner       1579 SEK       623 SEK      25 Switzerland Franc         295 CHF       116 CHF       6,5 Turkey      US Dollar     190 USD        75 USD      -- UK          Pound         131 GBP        52 GBP      18

Q3. If I belong to the Developer Assistance Program, do I get a discount?

A3. Members of the Commercial Services or Premier Services of the USA Developer Assistance Program (DAP) may purchase The Developer Connection for OS/2 at a reduced price - 119 USD for an annual subscription, and 45 USD for each additional license. US members of the Worldwide DAP, however, purchase The Developer Connection at the regular 199 USD price.

European DAP members purchase The Developer Connection at the regular price.

Q4. What do The Developer Connection CDs contain?

A4. The CDs contain pre-release versions of many IBM OS/2 and LAN products, internal development and productivity tools, bitmaps, and demos of products from IBM and others. Each volume also includes the latest release level of The Developer's Toolkit for OS/2, The Developer's Toolkit for OS/2 Warp Version 3, the Multimedia Presentation Manager Toolkit/2, and the Pen for OS/2 Developer's Toolkit. In addition to these programs, the CDs contain sample source code that can be used to develop your own applications, as well as thousands of pages of documentation with a search facility.

Q5. How would you compare The Developer Connection for OS/2 against the Microsoft Developer Network CD-ROM?

A5. The Developer Connection for OS/2 is a subscription program for application developers which includes CDs and newsletters delivered four times over one year, plus access to a private section of the OS2DF2 CompuServe forum. The Developer Connection CDs contain released versions of our developer toolkits, pre-release programs, a comprehensive technical library, sample source code which can be used by developers to write their own programs, and demonstration versions of Independent Software Vendor programs.

The Developer Connection for OS/2 compares very favorably with Microsoft's Developer Network, Level 2. The Developer Connection delivers over 200 development tools every quarter, including toolkits, productivity tools, development tools, sample source code, and documentation.

Q6. What advantages do I get from the CompuServe forum for The Developer Connection for OS/2 that I didn't have before?

A6. Subscribing to The Developer Connection entitles you to access the private Developer Connection section of the OS2DF2 forum on CompuServe. IBM developers will be answering questions and carrying on dialogs with subscribers on a full-time basis, and will respond to your comments/issues/questions on a timely basis.

Q7. How many copies of The Developer Connection for OS/2 do I have to subscribe to for my company? I have many programmers, do I have to buy one for each?

A7. After your company has purchased its initial subscription to The Developer Connection, you may buy as many additional licenses as you want at 75 USD. For each additional license you order, four times during the year you will receive the current newsletter and a Proof of Additional License certificate, which entitles you to make one additional copy of the contents of the current volume.

Additional licenses work best for Local Area Network development environments (for example, if you have ten developers on a LAN, you could buy one regular license and nine additional licenses).

Q8. I've heard that the Developer Connection program will grow in the future. What do you mean by that? What will I see over the next year?

A8. The IBM Developer Connection Device Driver Kit for OS/2, Developer Connection for AIX, and Developer Connection for Image Plus Visualinfo have already been announced. Future direction for The Developer Connection has not been announced; however, we are considering expanding the Developer Connection family of products.

Q9. Does my license to use the release-level toolkits contained on The Developer Connection end if I do not renew my subscription at the end of my annual membership?

A9. In general, the License Agreement to use the code on each volume of The Developer Connection is shipped with that volume, and expires 120 days after receipt of that volume or upon receipt of the next volume, whichever comes first. However, your licenses to the following toolkits continue beyond expiration of your subscription:
 * The Developer's Toolkit for OS/2 2.1, Multimedia Presentation Manager Toolkit/2 1.1, Pen for OS/2 Developer's Toolkit, and The Developer's Toolkit for OS/2 Warp Version 3. As long as you adhere to all other terms and conditions of the Agreement, your license to the abovementioned toolkits does not terminate.

Q10. Is the Developer Connection program available outside the US?

A10. The Developer Connection for OS/2 program has been announced in the USA, Canada, Europe, Middle East, Africa, Mexico, Brazil, and the Asia/Pacific countries. It is currently available in all of these geographies.

Q11. How do I subscribe to The Developer Connection for OS/2?

A11. Here is subscription information for all geographies:

In the USA, you can subscribe to The Developer Connection for OS/2 by calling 1-800-6-DEVCON (1-800-633-8266), fax 1-303-330-7655.

In Canada, call 1-800-561-5293, fax 1-905-821-1187.

In Germany, call 0130-812177.

Elsewhere in Europe, call IBM ISMS Direct Services in Denmark. Be sure to dial the international access code applicable to your country BEFORE dialing the appropriate phone number. Operators speaking the following languages are available (note that 45 is the country code for Denmark): Country Language   Code          Number --   -     Danish      Denmark=45    +48101300 Dutch      Denmark=45    +48101400 English    Denmark=45    +48101500 Finnish    Denmark=45    +48101650 French     Denmark=45    +48101200 German     Denmark=45    +48101000 Italian    Denmark=45    +48101600 Norwegian  Denmark=45    +48101250 Spanish    Denmark=45    +48101100 Swedish    Denmark=45    +48101150

TeleFax:   Denmark=45    +48142207

In Asia/Pacific, call 61-2-354-7684, fax 61-2-354-7766. Note that 61 is the country code for Australia.

In Latin America and South America: Country              Phone            Fax ---              -            ---       Argentina             313-0014 Bolivia              35-1840 Brazil               0800-111205      (011)886-3222 Chile                633-4400 Colombia             257-0111 Costa Rica           223-6222 Dominican Republic   566-5161 Ecuador              56-5100 El Salvador          98-5011 Guatemala            31-5859 Honduras             32-2319 Mexico outside       91-800-00316 (toll-free) Mexico City Mexico City          (525)627-1111 Panama               639-977 Paraguay             444-094 Peru                 36-6345 Uruguay              923-617 Venezuela            908-8901

Q12. The back of the newsletter says "For CompuServe membership information, call... You will receive a special introductory membership for IBM customers". What does the special introductory offer include?

A12. The special introductory offer includes: To obtain a CompuServe ID, or just to inquire about membership, call one of the following numbers depending on where you are located, and ask for Representative 239:
 * A brochure with an ID and password
 * One month of basic services for free
 * 15 USD of free extended services
 * A free subscription to CompuServe magazine
 * From the USA, call 1-800-524-3388
 * From the United Kingdom, call 0800 289 378
 * From Germany, call 0130 37 32
 * From other countries in Europe, call +44 (117) 9760681
 * From elsewhere, call 1-614-457-0802 (direct to the US)

Q13. If I have a CompuServe id, how do I gain access to the private Developer Connection section of the OS2DF2 Forum?

A13. The Developer Connection section on the OS2DF2 forum is the way to obtain technical support and also to exchange messages, ideas, comments, and concerns with The Developer Connection for OS/2 team and forum members.

To obtain access to this private section, send an e-mail note containing your Developer Connection subscription number to the Developer Connection Administrator at CompuServe user id 73423,2767. You will receive notification of access to the Developer Connection section within two business days. To access the forum, type GO OS2DF2 at the ! prompt, then select the Developer Connection section.

Q14. Is there any other electronic support for The Developer Connection for OS/2?

A14. Yes, IBM has established the DEVCON CFORUM on the OS/2 BBS under TalkLink (TalkLink is a feature under the IBMLink Commercial Services). For more information, customers in the USA may call 1-800-547-1283; customers outside of the US should contact their local IBM Marketing Representative. Support is also available through the Internet by addressing your questions and comments to devcon@vnet.ibm.com.

Q15. I have received a promotional copy of The Developer Connection for OS/2 CD, dated February 1995. I'm having some problems. How can I get some help?

A15. There is a question-and-answer file addressing commonly asked questions on CompuServe. The file is called DPROMO.TXT; it is located on OS/2 Developer 2 Forum (go OS2DF2), in library 17, IBM files, and is updated as necessary. This is the only help available for customers who are not current subscribers to The Developer Connection for OS/2.

Q16. How can I purchase the IBM Developer's Toolkit for OS/2 Warp, Version 3?

A16. The IBM Developer's Toolkit for OS/2 Warp, Version 3 is included on The Developer Connection for OS/2. By purchasing a subscription to The Developer Connection for OS/2, you will receive the most current OS/2 toolkit updates.

For owners of previous OS/2 developer toolkits who do not have a CD-ROM player, there is a 3.5-inch diskette shrinkwrap package that contains the IBM Developer's Toolkit for OS/2 Warp, Version 3 upgrade for 79 USD. This diskette package is available through 1-800-6DEVCON. The GEMS part number for the diskette package is 2419864.

Q17. How can I get The OpenDoc Developer's Kit for OS/2?

A17. The OpenDoc Developer's Kit for OS/2 is included with The Developer Connection for OS/2. By purchasing a subscription to The Developer Connection for OS/2, you will receive the most current OpenDoc toolkit updates.

Q18. What is OpenDoc?

A18. OpenDoc is a set of APIs (Application Program Interface) and software for building compound documents. The OpenDoc compound document architecture provides a container of parts and part handlers.

What is a container in OpenDoc?

A container is a place where parts can be inserted.

What is a part?

Parts are the fundamental building blocks of OpenDoc.

What is a part handler?

Part handlers are the independent programs that manipulate and display a part type. Part handlers are divided into two types:
 * editors and viewers. Part viewers allow a user to display and print
 * a part's content, but not edit it. Viewers are usually distributed
 * for free, but you will have to pay for editors.

What is a frame?

Frames are areas of the display that represent a part. They also represent a part in the negotiations for space during the layout of a document.

For more information about OpenDoc for OS/2, send an e-mail note to opendoc@austin.ibm.com.

Q19. Is OpenDoc compatible with OLE (Object Linking and Embedding) from Microsoft?

A19. Yes, OpenDoc parts and containers are OLE-compatible. You should be able to place OpenDoc parts in OLE containers, and vice versa.

Q20. What is The Developer Connection Device Driver Kit for OS/2 (DevCon DDK)? How much is it?

A20. The DevCon DDK is an enhanced version of The Developer Connection for OS/2. It INCLUDES a DevCon subscription PLUS source code, test tools and documentation for many driver classes: display, printer, storage, input/output, multimedia, physical, virtual, and double byte character set. The DevCon DDK is priced at 299 USD in the United States, and 220 USD in Europe. Prices in other countries can be obtained by calling the country order number (see answer A11).

Q21. A customer subscribes to The Developer Connection for OS/2 and wants to subscribe to the Developer Connection Device Driver Kit (DDK). Since the DDK now includes The Developer Connection for OS/2, and the customer does not need two copies of The Developer Connection for OS/2, what should he do?

A21. The customer should get an upgrade for The Developer Connection Device Driver Kit, which is the DDK WITHOUT The Developer Connection for OS/2. This upgrade is only available to current subscribers of The Developer Connection for OS/2. The price of the upgrade is 129 USD in the United States, and 110 USD in Europe. Prices in other countries can be obtained by calling the country order number (see answer A11).

Q22. How can I get the Software Migration Analysis and Reporting (SMART) tool?

A22. SMART is included with The Developer Connection for OS/2. By purchasing a subscription to The Developer Connection for OS/2, you will receive the most current SMART tool updates.

Subscription Information for The Developer Connection for OS/2 and The Developer Connection Device Driver Kit (DDK)
subdcon

The following list of phone and fax numbers was published in Volume 8 of The Developer Connection News.

The list applies to two products: The phone numbers shown are for ordering both products unless otherwise specified.
 * The Developer Connection for OS/2
 * The Developer Connection Device Driver Kit (DDK)

In the following countries: Canada             1-800-561-5293 Germany            0130-812177 United States      1-800-6DEVCON (1-800-633-8266) fax 1-303-330-7655

NOTE: Commercial and Premier Services members of the US Solution Developer Program are eligible for a discounted price for The Developer Connection for OS/2. When ordering, be sure to specify that you are a Commercial and Premier Services member, and give your membership number.

In Latin and South America: Argentina          313-0014         Honduras            32-2319 Bolivia            35-1840          Mexico (except      91-800-00316   Brazil              0800-111205        Mexico City) Chile              633-4400         Mexico City only    627-1111 Colombia           257-0111         Panama              639-977 Costa Rica         223-6222         Paraguay            444-094 Dominican Republic 566-5161         Peru                36-6345 Ecuador            56-5100          Uruguay             923-617 El Salvador        98-5011          Venezuela           908-8901 Guatemala          31-5859 In Asia/Pacific countries:

Be sure to dial your country's international access code before dialing the listed phone number. 61 is the country code for Australia.

Call +61-2-354-7684, or fax to +61-2-354-7766.

To order within Europe:

Be sure to dial your country's international access code before dialing the appropriate phone number or fax number listed below. 45 is the country code for Denmark.

Operators speaking the following languages are available. Language  Phone Number          Language   Phone Number Danish    +45-4-810-1300        German     +45-4-810-1000 Dutch     +45-4-810-1400        Italian    +45-4-810-1600 English   +45-4-810-1500        Norwegian  +45-4-810-1250 Finnish   +45-4-810-1650        Spanish    +45-4-810-1100 French    +45-4-810-1200        Swedish    +45-4-810-1150 Fax       +45-4-814-2207

Electronic Support

Electronic support is provided through CompuServe, OS/2 BBS, and the Internet. Obtain technical support or use the forums to exchange messages, ideas, comments, or concerns with The Developer Connection for OS/2 team or other members.

The dedicated Developer Connection section on CompuServe is located in hte IBM OS/2 Developer Forum 2. To obtain access to this section, please send a note with your subscription number to The Developer Connection administrator at CompuServe userid 73423,2767. You will receive notification or access to The Developer Connection section within two business days.

To access the forum, type GO OS2DF2 at the ! prompt; then, select The Developer Connection section.

For CompuServe membership information, call one of the following numbers depending on where you are located: Germany                      0130 37 32 United Kingdom               0800 289 378 Other European Countries     +44 (117) 9760681 United States                1-800-524-3388 from elsewhere               1-614-457-0802 Ask for representative 239. You will receive a special introductory

membership for IBM customers.

The DEVCON CFORUM is on the OS/2 BBS under TALKLink, which is a feature under the IBMLink Commercial Services. Customers in the U.S. can call 1-800-547-1283; customers outside of the U.S. should contact their local IBM marketing representative.

Internet users may address their questions or comments to devcon@vnet.ibm.com. Letters to the editor may be addressed to lisa_demeo@bocaraton.ibm.com.

Additional Developer Connection DDK Electronic Support (DUDE)

In addition, Developer Connection DDK subscribers can obtain support through the DUDE BBS at 1-407-982-3217. After completing a self-registration, you will have limited access to the system; then, within one business day, you will be notified that your access level has been upgraded to NORMAL. Send your questions using your PC and modem.

If you have problems connecting to the DUDE BBS, you can leave a voice message on 1-407-982-4239. A member of the DDSC team will return your call before the end of the next business day.

DB2 Developer Assistance Program
dapdb2

The IBM DB2 Developer Assistance Program assists ISVs porting or developing applications and tools for DB2. The program encompasses DB2 for OS/2, DB2 for AIX, DB2 for HP/UX, and DB2 for SUN Solaris.

This program is free of charge and is open to professional developers who are selling their software solutions commercially.

Program Benefits

Participants in the DB2 Developer Assistance Program are provided with:
 * The opportunity to acquire IBM DB2 and associated software, including full documentation, at special terms and conditions
 * Access to telephone technical support and electronic support through the DB2 ISV program forums
 * Participation in testing of early code and other joint programs
 * A vendor advocate who will address your questions and concerns
 * Access to IBM marketing programs such as exhibitions, conferences, advertisements, direct mailings, etc.
 * A free listing of your product in the DB2 Solutions Directory, which is distributed worldwide to customers and the IBM marketing force

Enrollment

To enroll in the DB2 Developer Assistance Program, send a message, including your name, company name, full address, phone number, fax number, and e-mail address, to db2dap@vnet.ibm.com. In the USA and Canada, you can also call 1-800-627-8363 (USA and Canada) or 1-770-835-9002. From other countries, fax your request to 1-203-262-2141.

CICS OS/2 Developers
os2cics

ISVs who want to evaluate how their product or service could exploit the capabilities of CICS OS/2 Version 2 can obtain CICS OS/2 V2 code, documentation, educational video, and technical support. The code has a 90-day life, and is for development, test, and demonstration purposes only. Unlimited-life code is available to ISVs who are willing to commit to produce a product or service that exploits CICS OS/2. For more information, contact Fred Holland at 1-301-240-8143, fax 1-301-240-8836.

TCP/IP Application Partners Program
os2tcp

ISVs who have products that interoperate with the IBM TCP/IP V2.0 for OS/2 product, or who wish to enable their products to do so, should join the TCP/IP Application Partners Program (TAPP). ISVs who join TAPP get a copy of TCP/IP for OS/2 for enablement (development and testing) purposes only. To join the TAPP, call 1-919-254-2679.

AIX POWER Team
poweraix

The POWER Team is an exciting program developed just for you, the developer. It is tailored to help you gain access to the IBM tools that can help build and grow your product in the AIX marketplace, using IBM's POWER architecture and the RISC System/6000.

Membership in the POWER Team program allows you to take advantage of a variety of programs, which include:

Technical Support

Choose from our menu of special fee-based technical support programs.

You may select the type of technical support that is best for your development situation:
 * Porting assistance
 * Ongoing technical support
 * Consulting services
 * Design reviews
 * Performance tuning
 * On-site consulting
 * Benchmarking
 * Remote access to an RS/6000

Development

Receive information and tools to assist you in your ongoing development activities:
 * Electronic technical/marketing bulletin board
 * Question-and-answer database
 * Early product information
 * Access to AIX public-domain software
 * Porting information / white papers

Equipment

Enjoy the availability of equipment without straining your budget:
 * RS/6000 Developer's Discount Program
 * RS/6000 Leasing Program
 * RS/6000 Rentals

Marketing

Expand your marketing opportunities through our programs:
 * AIX POWER Solutions Catalog
 * 50-word product description in magazine format
 * Up to 5 pages of marketing / product information via fax
 * Advertising discounts available for POWER team members
 * Call 1-415-855-3333 and request a document or catalog
 * IBM's online databases for AIX solutions

Education

Keep your leading edge with information about the latest products, new technologies, and trends:
 * POWER conferences
 * Technical conferences for independent software and hardware developers.
 * AIXpert magazine subscription
 * Quarterly technical publication with a distribution of 25,000
 * Advertising discounts available for POWER team members
 * Seminars / classes

Technical, Business, Marketing Information

Learn about the many programs and facilities that IBM has to offer. Making it easier for you to work with IBM is an important goal of this program. POWER Team members receive technical, business, and marketing information on a regular basis.

Who is Eligible?

The POWER Team is intended for developers working on products for commercial release. You are eligible to participate in the program if:
 * You are currently developing products for AIX and the RISC System/6000
 * You are currently marketing AIX or UNIX products.

More Information

For more information, call the POWER Team information line at 1-800-222-2363 within the USA, and request additional information and a membership application.

Become a member of the POWER Team, and work with IBM to expand your sales and marketing opportunities, take advantage of the technical support and equipment offerings, and keep on the leading edge of new technologies.

The AS/400 Developer Connection on CD-ROM: Connecting Developers with Development
rom400

The AS/400 Developer Connection on CD-ROM provides AS/400 developers with a wealth of information to promote application development on the AS/400. The BookManager Library Reader product is provided on the CD-ROM to enable the user to search for and view what is needed, using WIN-OS/2 within OS/2.

Description

The AS/400 Developer Connection on CD-ROM, which is also provided to participants in AS/400 Partners In Development Membership, provides a wealth of information selected specifically for the AS/400 solution provider. We have also included the IBM BookManager Library Reader product to ensure that navigation through this information is easy. All you need is a personal computer capable of running OS/2 or Windows, a CD-ROM drive, and the AS/400 Developer Connection on CD-ROM.

The IBM BookManager Library Reader product provides a "search" function, so you can enter a topic of interest and receive a list of references where that topic is described. You can also select to view a book based on the title of the book, and then chapters based on the chapter headings. Functions are also included so that material of interest can be printed (a whole topic area, marked text, or even the whole book!) or copied to a file. One of the most popular features is the hypertext linking that provides you a quick easy way to "jump" to related information or more detailed information on the same topic.

The information on the CD-ROM is organized on "bookshelves." Each bookshelf contains "books." You select the bookshelf based on the subject matter you are interested in. Books on that shelf are then listed for you. Once you are in a book, you can "page" through it or "search" for what you need, or look through the table of contents and jump directly to the chapter you want.

The information in "books" may be a presentation or a publication or even a program that can be run.

Content of Volume 2

The content of Volume 2 includes the following:

Presentations:
 * Overview of AS/400 Partners In Development
 * AS/400 Advanced Server (8+ presentations)
 * AS/400 Client/Server Computing Strategy for the Workplace
 * Application Development (AD) Partner Product Demos (18)

Publications: (over 280 books in all)
 * Handbook of AS/400 Partners In Development
 * Notebook for AS/400 Partners In Development Members
 * AS/400 Client/Server Applications Directory
 * IBM's Directions for the AS/400 (9 white papers)
 * AS/400 System Manuals (white books) (selected)

Additional selected papers addressing:
 * AS/400 Client/Server
 * AS/400 Object Oriented Technology
 * The Application Development (AD) Program

Reference materials: + Merchandising Deliverables Directory + IBM Education and Training Catalogs (all platforms)
 * All past AS/400 Partners In Development Newsletters
 * AS/400 Press Releases
 * Selected On-Line Forums (7)

Programs:
 * SystemView/400 Product Selection Guide
 * Client/Server Tool
 * Client/Server Applications Directory
 * AS/400 Information Directory
 * Guidelines product (JBA International)

Content will change from issue to issue.

Price

The AS/400 Developer Connection on CD-ROM is included with AS/400 Partners In Development Membership at the Starter, Starter and 800, Base, and Base and 800 levels.

Membership at the Starter level is 250 USD per year and includes up to three issues of the AS/400 Developer Connection on CD-ROM, along with many other benefits (Newsletter, On-Line connection and more). Individual copies of the AS/400 Developer Connection on CD-ROM are available to Complimentary Members for 100 USD.

More Information

To become a Member of AS/400 Partners In Development and receive the AS/400 Developer Connection on CD-ROM up to three times every year (along with many other benefits), call 1-800-365-4426, Extension 400, or 1-507-253-7291, Ext 400.

AS/400 Partners in Development Membership
part400

AS/400 Partners in Development recognizes market realities. And, more importantly, it acts on them.

The program gives solution providers direct access to top IBM technical people. Depending on which membership option you select, this can take the form of anything from bulletin boards to private consultations with hardware and software developers. AS/400 Partners in Development also helps you address design, implementation, marketing, packaging, and after-market issues.

Quite simply, your success drives our success. And the better your access to our systems - our technology, our expertise, our marketing initiatives - the more successful you will be. Our common goals are simple: Better solutions, reduced development times, and effective marketing.

AS/400 Partners In Development welcomes you to some exciting new offers through its Membership Program (formally ASsociation/400). As members of Partners In Development, AS/400 Solution Providers have access to development resources from the AS/400 Division through a wide array of support and services.

There are several membership offerings to help you become more connected with the AS/400 Division. Memberships range in price from no charge to 4990 USD, to meet your specific business needs.

Assistance Overview

The assistance provided by AS/400 Partners in Development can take many forms, outlined below.

In Person

(No membership required, although discounts are available to members. Fee-based.)

These are all available in Rochester, Minnesota. Outside the USA, they may be available through Advanced Solution Service Centres (ASSCs) in European countries, Advanced Technology Centre (ATC) in the U.K., or Japan's Solution Partner Lab. Through special arrangement, they may also be offered at your location.
 * Modernization Strategies. A combination of long-term planning and hands-on customization of your existing product.
 * Consulting. One-on-one assistance from technical experts.
 * Classes. Informative lectures and hands-on labs.
 * Briefings. Short introductions to technical topics for solution providers or AS/400 briefings for your customers.
 * Benchmarks. Hands-on validation of system performance while running your application on a specific AS/400 configuration.
 * Solution Integration. Front-end process planning and definition for custom solution delivery.
 * System Customization. Customized systems delivered direct from the factory. Can include pre-loading your application.
 * Customized Assistance. A unique response to your particular development need.

Electronic Access

(Membership required for electronic access)

Online Developer Support gives you unlimited access to the AS/400 lab. Included with this support are the following:
 * Online Q and A facility. You can search a database of previously asked questions, and submit questions electronically to a team of dedicated specialists with multiplatform skills. Depending on the enrollment option you choose, you may also author and answer questions. Includes cross-platform and competitive information.
 * Forums. On-line interactive communication among solution providers and IBM development personnel focused on specific technical areas. You can dialogue with IBM developers worldwide on a broad range of topics, such as Client/Server, Envy/400, VisualAge, C Programming, PC Support, AS/400 Tips and Techniques, Communications, SQL, and Openness. Additionally, this system may provide the vehicle for special development relationships on laboratory focus topics.
 * E-Mail. An opportunity to communicate with other Business Partners, IBM personnel with Information Exchange Addresses (IEAs), and other software mall subscribers.
 * Bulletin Boards. Postings of articles from past newsletter articles, course descriptions and schedules, upcoming events, and news.
 * News Flashes. Important information that is flagged for your convenience.
 * The AS/400 Merchandising Directory. This is your reference guide to key AS/400 marketing and technical presentations, videos, demo diskettes, consultant reports, press clippings, and brochures. Included in this guide are the description, source, and ordering instructions for each entry. An online order form is also available. Topics covered include: Client/Server, Openness, Application Development Tools, Object-Oriented Programming, and others.
 * On-Line Market Research. The Rochester Marketing Research Library provides summaries of consultant studies and various trade press articles about all the latest topics. Use this facility to gain insights into customer needs and market trends.
 * On-Line Trade Articles. Condensed versions of important technical articles.
 * Handbook. A detailed guide to worldwide classes, briefings, and other services. Updated on-line as changes are made.

Hard Goods (and Hard Copy)

(Membership required for all offerings except the technical newsletter, the handbook, and PSAS)


 * Technical Newsletter. Quarterly newsletter from lab includes technical updates and tips, business trends, product trends and directions, and market information. Most articles are written by leading AS/400 Division developers.
 * Handbook. Updated twice a year in hardcopy. To receive a free copy, call 1-800-365-4426, ext. 400 within the USA, or 1-507-253-7291, ext. 400 from elsewhere.
 * Developer Lease. IBM hardware leased at special developers' rates. In the USA only, AS/400 systems, including Server and Portable 1 models, may be leased for little as 1 percent of list price per month. Lease terms of 12, 24, and 36 months are available, with options. This allows you to maintain the latest technology for application development and demos. AS/400 equipment rentals are also available to members at a reduced rate for for short-term demonstration purposes.
 * Portable Sales Automation System (PSAS). PSAS is a notebook PC tool available to AS/400 Partners In Development members at no charge. This portable tool assists you in identifying customer requirements; specifying the appropriate hardware, software and service solution; evaluating financial alternatives; creating the proposal; and even directly uploading the order, all from the customer's office.
 * Early Release. New versions and releases of Operating System/400 software provided at no charge several weeks prior to general availability. Early release code enables you to implement and market your software at the latest level more quickly, develop the knowledge and skills of your technical staff ahead of your customers, and more effectively support your customers.
 * No-Charge Software Products. No-charge software facilitates your application development, modernization or porting projects. You may choose two software licenses per year at no additional charge from a list of Advanced Technology offerings and/or many porting tools. Current offerings include Code/400, Callpath/400, Multimedia, Wireless Computing, porting tools, and more.
 * Rental Equipment. Short-duration rentals of software and hardware for customer demos, business shows, and product announcements. USA only.
 * Licensed Internal Program Interfaces (LIPIs). LIPIs are available exclusively to AS/400 Partners In Development annual fee members for a one-time charge. These LIPIs document internal software interface specifications, which allow midware application developers to use system functions that were previously unavailable from IBM. Solution Providers can now expand their suite of offerings in a more efficient manner by accessing the same key interfaces as IBM AS/400 developers.

This offering is one more demonstration that the AS/400 is an open system.

Active AS/400 Partners In Development members must sign the IBM Confidential Disclosure Agreement and the IBM Licensed Internal Programming Interface Contract to be eligible for this offering.

1-800 Support

(Membership required)


 * The 800 Developer Question and Answer facility. The Q and A facility gives you unlimited technical support by phone to answer your development questions in a timely way. This technical-support 800 number is staffed by highly skilled specialists who have cross-platform knowledge to answer difficult development questions.

They will engage specific AS/400 developers from the AS/400 Lab to assist when necessary to answer your questions. This service is available 12 hours a day (7:00 a.m. to 7:00 p.m. Central time), Monday through Friday, every business day.

Membership at the "Starter and 800" level or the "Base and 800" level includes this support.

Equivalent support is provided to worldwide AS/400 Partners In Development members through the online Q and A (electronic mail).

Topics

AS/400 Partners In Development offerings address topics of importance to you. As technology changes, so will both specific offerings and general areas of emphasis.

The session also typically includes updates on AS/400 Systems Content and Directions, Client/Server, and Systems Management. The second day is devoted to prototyping your application and constructing your roadmap.
 * Modernization Strategies. A two-day session focused on your needs as defined by both your technical, marketing, and sales decision makers. Topics covered generally fall into four categories:
 * Front-Ending or Screen Scraping tools
 * Client/Server Application Development Tools
 * Advanced Application Tools (e.g., Mobile, Multimedia)
 * Object-Oriented Projects
 * Client/Server. Client/Server has become a dominant technology. Assistance with design, performance, and application management is available.
 * Object-Oriented Programming. Would you like to reduce your application development costs and decrease your time to market? If so, come and learn about VisualAge, a new and powerful visual application development environment for rapid combination of object-oriented AS/400 Client/Server applications. It could revolutionize the way you do business.
 * Database Management. Information is an asset. Database management, which maximizes the value of that asset, is becoming even more important. Issues discussed include distribution across machines and platforms, distributed client/server, and homogeneous environments, efficiency, and integrity.
 * Integrated Multimedia. With multimedia, companies can improve hundreds of business practices, like conducting meetings using video conferencing, updating employee skills through just-in-time training, communicating more effectively through multimedia, and integrating multimedia into current applications. Explore how to extend your application into the world of multimedia.
 * Integrated Facsimile. AS/400 integrated fax provides users with direct fax capabilities which will increase operational efficiency and productivity through rapid information dispersal.
 * Mobile Computing. Mobile workers can now access their AS/400 wherever they are, whenever it's convenient, with no wired connection whatsoever. Wireless LANs, which can be used independently or with wired LANs, meet the needs of mobile workers within the office, campus area, or job site. Mobile Network Access products, which include PagerPac/400 (one-way paging) and RadioPac/400 (two-way radio), are designed for mobile workers outside the office.
 * Advanced Function Printing. Understand AFP's significance, identify applications, and integrate solutions to save your customers money on printing costs.
 * Migration and Conversion. By extending your software offerings to AS/400, you can take advantage of the most popular mid-range computer ever. Specific topics include:
 * Rightsizing
 * Competitive Conversions
 * S/36 to Native AS/400
 * Integrated Language Environment. ILE is the foundation for future application development. It provides new functions and interfaces on the AS/400 to allow better performance and more flexibility for application development.
 * Openness. The AS/400 supports many programming, database, and networking open standards. We can work with you on analyzing and porting your UNIX applications and PC-based networking applications to the AS/400.

Membership Levels

The five membership levels range from no charge to 4,990 USD annually. Program content, terms and conditions, and pricing may vary by country.

Complimentary Membership Option

The Complimentary Membership option is a no-charge option designed to give the solution provider continuing information about the AS/400. As a Complimentary Member, you receive:
 * The AS/400 Partners In Development Developer Newsletter.
 * Portable Sales Automation System (PSAS) Code.

Starter Membership Option

As a Starter Member, you receive:
 * All services given to Complimentary Members
 * Online developer support, including:
 * Forums
 * Online Q and A facility
 * AS/400 Merchandising Directory
 * Marketing Research Library
 * Worldwide electronic mail and fax
 * Special Developer Lease Option
 * Licensed Program Internal Interfaces (LIPIs)

Starter and 800 Membership Option

As a Starter and 800 member, you receive:
 * All services given to Starter Members
 * The 1-800 Developer Question and Answer facility

Base Membership Option

As a Base Member, you will receive:
 * All services given to Starter Members
 * IBM education discounts
 * Early-release code
 * No-charge software
 * Performance modeling (USA only)

Base and 800 Membership Option

As a Base and 800 member, you receive:
 * All services given to Base Members
 * The 1-800 Developer Question and Answer facility

Enrollment and More Information

To learn more about any of the offerings listed here or to enroll as an AS/400 Partners In Development member, call 1-800-365-4426, ext. 400 within the USA, or 1-507-253-7291, ext. 400 from elsewhere.

Object Connection for VisualAge
connobj

The IBM Object Connection is a program that encourages enterprises to go into the business of building VisualAge enabled reusable parts for the open market. Its intent is to ensure that there is a robust supply of application part components available to VisualAge developers. These parts, like those supplied by IBM, can be added to the VisualAge parts palette, and used repetitively in the development of VisualAge applications. These parts must be written to the interface specifications provided in the IBM manual titled "Construction from Parts Architecture: Building Parts for Fun and Profit".

In addition, the Object Connection Program accommodates enterprises in the business of developing and offering VisualAge complementary development tools and IBM Smalltalk compatible class libraries.

Who Can Join?

Enterprises interested in assessing the prospect of building VisualAge objects (or parts) from the open market are eligible for membership in the Object Connection.

Object Connection Services

Members are entitled to:
 * A development license for VisualAge at very favorable terms
 * Marketing assistance
 * Technical support
 * access via an 800 phone number to VisualAge Technical Consultants on a call-back basis
 * technical documentation updates
 * interactive technical support on CompuServe

More Information

To join, call VisualAge's Object Connection Program at 1-800-IBM-CARY (1-800-426-2279) within the USA, and request a program information package and membership application. Fill out the application form and return it to the Object Connection Program. The program manager will call you for a telephone interview.

PenAssist Program
helppen

The IBM Pen Developer Assistance Program (PenAssist) is designed especially for the developer of pen software. The program is tailored to help you develop applications in the emerging technology.

A Variety of Programs

Membership in the PenAssist program allows you to take advantage of a variety of programs:
 * Access to IBM test centers
 * Located in Palo Alto CA and Atlanta GA
 * Equipped with an IBM PS/2 and digitizing pads. The PS/2 has PenDOS SDK and Pen for OS/2 installed.
 * Electronic mail. Enrolled developers can send to and receive messages directly from the software developers' support organization.
 * IBM pen software CompuServe forum, a forum for pen and mobile systems. IBM monitors this forum and provides responses to inquiries.
 * Special software discounts:
 * PenDOS SDK
 * Pen for OS/2 SDK
 * Pen development tools
 * Special hardware discounts:
 * Special prices on pen hardware from IBM and other manufacturers.
 * Eligibility to receive a 50 percent discount on selected IBM printers and features.
 * Notification of special promotional offerings.
 * IBM Fax Information Service
 * Provides immediate information about IBM's pen and mobile software systems and other IBM products and services.
 * Service is available 24 hours a day, 7 days a week, free of charge.
 * Marketing
 * Pen application catalog
 * Personal Computer Company BBS - applications will be listed in this database at no additional charge.
 * Business-show support
 * A single point of contact will be provided to assist with reviewing development and marketing relationships.

Who is Eligible?
 * Developers of pen applications
 * Developers of commercially available applications
 * Corporations developing pen applications for their own use.

More Information

For more information about PenAssist, call 1-800-627-8363 from the USA and Canada, 1-770-835-9002 from elsewhere, or fax to 1-770-835-9444.

IBM Product Compatibility Program
compprog

The IBM Product Compatibility Program provides an opportunity for developers to gain increased visibility, marketability, and credibility for their products.

Compatibility Testing Opportunity

This program gives ISVs a testing opportunity to establish and communicate the compatibility of their products with OS/2 Warp standalone, clients, servers, and LAN systems.

Resource for Making Wise Purchasing Decisions

This program is a resource that customers and their advisors can use to make product purchase decisions with the confidence that a product has been tested for compatibility with OS/2 Warp and LAN Server systems. Consultants, resellers, integrators, OEMs, and other product decision makers can confidently use the list of compatible products in selecting products that meet their customers' needs. Recommending compatible products can help expedite buying decisions and protect a customer's investment.

Value of Tested Compatibility

There are literally thousands of software products on the market today to help solve customers' problems. The challenge is finding which products are compatible and can be integrated into a customer's environment.

Selecting tested compatible products gives buyers confidence in product decisions and/or recommendations. Such confidence can speed up product decisions and potentially lessen installation and support time.

Compatibility Program Description

There are two options of product compatibility. The "Ready for..." option shows compatibility of a software product with either OS/2 Warp or IBM LAN Server with OS/2 Warp. The "Tested and Approved..." option addresses a more sophisticated LAN systems environment to show compatibility, interoperability, and coexistence with many LAN products.

Ready for OS/2 Warp and Ready for OS/2 Warp LAN Server

The "Ready for OS/2 Warp" and "Ready for OS/2 Warp LAN Server" programs offer software developers a set of IBM guidelines to self-test their products for compatibility with a particular version of either OS/2 Warp or IBM LAN Server with OS/2 Warp.

This program, with some variations, also exists in some geographies outside the USA and Canada. Developers outside of North America are encouraged to contact their local IBM country representative for their specific program benefits.

Call 1-800-IBM-4FAX (U.S.) to request documents 3241 and 3242 for a list of compatible products under the Ready self-test program. In Canada, call 1-800-HELP-FAX. From elsewhere, use a fax telephone to call 1-415-855-4329. Additional information can be obtained by calling 1-800-992-4777 within the U.S. and Canada.

Tested and Approved for OS/2 Warp LAN Systems

The "Tested and Approved for OS/2 Warp LAN Systems" program offers hardware and software developers the opportunity to have IBM test their product with many IBM and non-IBM products in a LAN systems real-world-like environment. IBM publishes the results of these tests to help customers understand the test environment plus any workarounds discovered during the testing. Customer knowledge of test results helps customers make more informed purchases and experience smoother installations.

Call 1-800-IBM-4FAX (U.S.) to request document 3605 for a list of compatible products tested by IBM in the Tested and Approved category, with their respective test document numbers. From Canada, call 1-800-HELP-FAX. From elsewhere, use a fax telephone to call 1-415-855-4329. Additional information can be obtained by calling 1-800-992-4777 within the U.S. and Canada.

Publicity: Where to Find Compatible Product Information

Upon successful completion of testing, developers are given the use of a compatibility mark to use with their products' advertising, brochures, and other marketing materials.

Customers are encouraged to look at products displaying the mark with confidence that the products have been tested in an appropriate environment. Customers can receive names and/or reports of compatible products through the following sources:

- CompuServe IBMDESK forum - Internet WWW: http://www.austin.ibm.com/pspinfo/compatibility.html - IBM's TALKLink OS/2 bulletin board, 1-800-547-1283 - MAX (CD-ROM from Computer Reseller News) - Support on Site for Networks CD, 1-800-827-7889 - Sources and Solutions catalog (1-203-452-7704 or fax 1-203-268-1075) - National Solution Center's database - 1-800-IBM-4FAX (U.S.), 1-800-HELP-FAX (Canada), or from elsewhere, call 1-415-855-4329 from a fax phone, and request documents 3241, 3242, 3605 - IBM Developer Connection CD, 1-800-633-8266 - IBM booths at major related trade shows Compatible products also qualify for reduced advertising rates in major magazines.

Program Q-and-A via Fax

A set of questions and answers about the Product Compatibility Program can be found on the Internet or by requesting document 3657 from 1-800-IBM-4FAX (U.S.), 1-800-HELP-FAX in Canada, or (from elsewhere, using a fax phone) 1-415-855-4329.

More Information

Additional information can be obtained by calling 1-800-992-4777 (U.S. and Canada) or via fax: 1-512-838-2473.

Professional Certification Program from IBM
certprof

The Professional Certification Program from IBM is an international program that provides recognition to technical professionals who demonstrate proficiency in IBM software and related products. To become certified, individuals must demonstrate their proficiency in supporting selected IBM products by passing a series of exams.

OS/2 and LAN Server Roles

Individuals, rather than organizations, can receive certification in the following roles:
 * Certified OS/2 Engineer - Provides the skills to support OS/2 installations and develop expertise in fine-tuning and customizing OS/2 platform systems.
 * Certified OS/2 Instructor - Validates the skills required to teach OS/2 education courses, and provides technical instructor credentials.
 * Certified LAN Server Administrator - Develops the skills necessary to support day-to-day network operations, such as backing up the server, maintaining security, and loading applications.
 * Certified LAN Server Engineer - Provides service and support skills for LAN Server networks, including network design, performance tuning, and installation.
 * Certified LAN Server Instructor - Enables participants to teach LAN Server education courses and provides technical instructor credentials.

Other Certification Roles

The Professional Certification Program from IBM also offers roles for AIX, CallPath DirectTalk/2, and Client/Server. For information about these certification options, contact Drake Prometric at 1-800-959-3926.

Testing

Certification testing is administered by Drake Prometric, a worldwide provider of certification testing in the computer industry. Classroom education is offered through IBM Education and Training.

CERT95.ZIP, in the IBM/PSP Marketing Library on CompuServe (lib 8 of the OS2USER forum), contains sample tests, test objectives, and program descriptions for the current programs.

More Information

For more information about the PSP Professional Certification Program from IBM, contact Drake Prometric:
 * United States and Canada - 1-800-959-3926
 * Germany, Austria, Switzerland, Italy, Eastern Europe - +49 (0) 211 500 9950
 * United Kingdom, Ireland, Scandinavia, The Middle East, South Africa - +44 (0) 71 437 6900
 * France, Spain, Portugal, North Africa - +33 (0) 1 4289 8749
 * Japan - +81 3 3269 9620
 * Australia - +61 2 414 3666
 * Latin America - fax request to US: 1-612-896-7020

(include the name Melissa Loh and phone number 1-612-896-7458) or visit our web site, http://www.austin.ibm.com/pspinfo/profesnl.html.

Professional Certification Program from IBM: Questions and Answers
certqa


 * General Program

Q1. What is the Professional Certification Program from IBM?

A1. The Professional Certification from IBM is a formal program that provides a method for individuals to demonstrate their knowledge, professional skills, and proficiency on selected IBM products.

Certification is based on identified roles pertaining to different IBM products or product lines. Individuals, rather than organizations, are certified for a specific role by passing a series of fee tests that are designed to measure their knowledge of the tasks of that role.

Q2. How do I enroll in the program?

A2. To enroll in the Professional Certification Program from IBM, an individual should contact Drake Prometric at 1-800-959-EXAM. Drake can supply you with information about the overall program requirements by sending you the IBM Professional Certification Program catalog. Drake can also tell you when and where tests are offered.

Q3. What is the cost of a test?

A3. Each test costs 100 USD, contains over 75 questions, and takes between one and two hours to complete.


 * Test Preparation

Q4. Am I required to take an IBM Education course to prepare for certification tests?

A4. No. As long as you possess sufficient knowledge, you need only pass each test that has been designated in the test roadmap for the certified role in which you are interested.

Q5. What methods are available to me to help me ensure that I am prepared for the tests?

A5. You have several alternatives to help you prepare for the tests. Once you determine the role for which you would like to certify, you should then study the roadmap for that role. The test roadmap will help you to map out your course for certification.

The Professional Certification Program from IBM provides test objectives and sample tests free of charge to aid you in preparing for certification.

Roadmaps, test objectives, and sample tests are available by calling 1-800-959-EXAM (1-800-959-3926).

IBM Education and Training offers courses and, in some cases, sells the course material separately as an aid in self-study. Information about courses and course material is available by calling 1-800-IBM-TEACH (1-800-426-8322).

The OS/2 Certification Handbook and the OS/2 LAN Server Certification Handbook are designed to be an inexpensive and convenient means of test preparation. These self-study books can be purchased by calling 1-800-959-EXAM (1-800-959-3926).

Q6. Now that course information is not included in your roadmaps, how can I tell which course I need to take for any given test?

A6. A list of courses is available with the new Professional Certification Program catalog. Courses are listed by topic, so you can readily see which courses are available to meet your needs.

Courses no longer have a one-to-one correspondence with tests, but you will be able to pick and choose the course you need. For example, while the tests cover both old and new releases, the courses do not. Therefore, if you are already familiar with the old release, you need only take the course to prepare you for the part of the test that covers the new release.

Q7. Do IBM courses and the self-study books cover everything I will need to know to pass the required certification exams?

A7. IBM courses and the self-study books were designed with certification testing in mind, and are quite comprehensive. However, successful study through books and courses does not assure your success in passing certification exams.

The recommendation for pursuing certification roles is that the individual has at least three months of hands-on knowledge with the product. The certification program is designed to test individuals' skills with the product - not their study abilities.


 * New OS/2 and LAN Server Tests

Q8. Why do the new OS/2 and LAN Server tests cover both the old and new product releases?

A8. Because the prior product releases are still used by many customers and supported by IBM, the Professional Certification Program from IBM will continue to support certification on these prior releases.

To make it easier for new candidates to certify their skills on both releases of the product, the new test roadmaps were designed to require only one series of tests. Had the new tests only covered the new releases, an individual would have to take twice the number of tests to be certified on both product levels. A Certified OS/2 or LAN Server Engineer will be more creditable by being technically competent on both levels of products which are available and supported in our customers' environments.

Q9. How can I get certified only on the new product release?

A9. If you already certified on a previous release, you need only take the one Update test for your role to certify on the new release. If you have never been certified, the new test process will certify you on both the old and new releases. At this time, there is no process which allows you to certify only on the new product release.

Q10. I am already certified on a previous product release. Since the new tests cover both old and new product releases, does this mean I will have to be retested on the old release while certifying on the new release?

A10. No. Update tests are available for each role, which allow you to update your certification to include the new product release by taking only one test. This Update test includes material relevant only to the new product release.

Q11. I am a Certified LAN Server Engineer and a Certified LAN Server Administrator on release 3.0. Do I need to take both update test number 120, LAN Server 4.0 Administration Update, and update test number 121, LAN Server 4.0 Engineer Update, to update my two certifications to release 4.0?

A11. No. You need only take test 121, which encompasses material from test 120, and you will update both of your certifications by passing one exam.

Q12. I am a Certified LAN Server Administrator on release 3.0. Can I take test 121, LAN Server 4.0 Engineer Update, instead of test 120, LAN Server 4.0 Administration Update?

A12. No. Test 121 is only for individuals who are Certified LAN Server Engineers. You will need to take test 120.

Q13. I am partially through the test process toward certification. How do I complete my certification, given these program changes?

A13. To complete your certification to include the latest product release, you will need to finish your certification process with the new tests, and then pass the Update test for your role.

Q14. Am I required to take this additional test to complete my certification?

A14. If you wish to complete your certification which began with the old tests but will finish with the new tests, you will need the Update test to complete your certification. You may choose to start the process over with all the new tests, in which case you will not need to take the Update test.

Q15. Why am I required to take this additional Update test to complete my certification to include the new product releases?

A15. To ensure the integrity of our program and to ensure the highest caliber of certified professionals, the Professional Certification Program from IBM has the responsibility to ensure thorough testing of all candidates. To allow individuals to certify on the new product release without adequately testing their knowledge on specific areas of that release, would not result in a quality certification process. The Update test is the easiest way - with one test - to ensure that individuals are tested on aspects of the new release which may have been missed when taking a combination of old and new tests.

Q16. I have only taken one core test toward my certification. Do I still need to take the Update test after finishing all remaining tests on the new release?

A16. If you have only taken one test, you may prefer to retake that one test in the new test scheme rather than the Update test. No matter how many tests you've completed, either the test(s) can be retaken or the Update test must be completed.

Q17. I have only taken test 009, Installing and Supporting OS/2, toward my LAN Server engineer certification. Do I still need to take the Update test after finishing all remaining tests on the new release?

A17. No. This is the only exception to requiring that all core tests be covered on the new release. To become a Certified LAN Server Engineer, your one test requirement on OS/2 can be filled with the old test until the time that the old test is no longer available.

Q18. I have only taken an elective toward my engineer certification. Do I still need to take the Update test after finishing all remaining (core) tests on the new release?

A18. No. Most electives will still be available and unchanged by this announcement. Therefore, any elective already taken will apply to certification.

Q19. Why is test 013, OS/2 Performance and Tuning, being withdrawn as an elective toward a Certified OS/2 Engineer?

A19. Performance and tuning information was determined to be knowledge that is key to support of OS/2. Therefore, the content of this test was moved into two of the new core tests (test 109, Installing OS/2, and test 112, Supporting OS/2).

Q20. Why are some of the new tests two hours instead of one hour (like they have been in the past)?

A20. Some new tests had to grow in size to adequately cover the added functions of the new product releases, as well as to include material on both product releases. In those cases, you are allowed two hours, but you may actually finish in less time.

Q21. Are the questions on the new tests equally divided between the old and new releases?

A21. The new tests cover questions specific to the old release, questions specific to the new release, and questions that pertain to both releases. The number of questions for any of these three types varies by tests, but was determined to be adequate coverage of that topic for both releases.

Q22. Do I still have only one year to pass all required tests after taking the first test to become certified?

A22. No. In order to encourage you to complete your certification at your own pace, this requirement has been removed.

Q23. If I certify on the new product release, what will I have to distinguish my credentials in the marketplace from someone who is certified only on the previous product release?

A23. Effective with this announcement, new certificates and photo IDs will reflect the release on which a person is certified. In addition, you will receive camera-ready copy for a new logo for use on your business cards, etc. This new logo, also included in the new lapel pins, will clearly differentiate you from those certified through the old process.


 * OS/2 and LAN Server Instructor Certification

Q24. I have obtained my instructor certification prior to this announcement of a change in the program. Am I still entitled to the benefits of the previous program?

A24. No. The previous instructor certification program - with its accompanying benefits - has been discontinued, and replaced by the newly described program.

Q25. I have obtained my instructor certification prior to this announcement of a change in the program. Do I have an easy way to recertify and qualify for the new instructor program benefits?

A25. Yes. If you are already a Certified OS/2 Engineer or a Certified LAN Server Engineer, your instructor certification will automatically transfer to the new program. Acquiring certification as either an OS/2 or LAN Server engineer, coupled with your previous certification as an instructor, will qualify you as a certified instructor in the new program. You will not need to complete the remaining steps.

Q26. Under the new instructor certification program, am I still required to be affiliated with an IBM Licensed Education Center and teach only from IBM course curriculum?

A26. No. The Professional Certification Program from IBM encourages you to use the curriculum you feel best teaches our products at the location and facilities most convenient to you.

Q27. Must I take instructional skills course through IBM to illustrate my instructional education?

A27. No. Any in-company or external instructional education will be accepted.


 * More Information

Q28. How can I get more information about the Professional Certification Program from IBM?

A28. Call 1-800-959-EXAM (1-800-959-3926) and ask for our latest catalog, which includes a list of all roles currently available through the program. Also, you may refer to our web site at http://www.austin.ibm.com/pspinfo/profesnl.html.

Q29. How can I purchase a self-study book?

A29. Call 1-800-959-EXAM (1-800-959-3926) to order a book.

Q30. How can I get more information on IBM Education and Training classes and course material for sale?

A30. Call 1-800-IBM-TEACH (1-800-426-8322).

Q31. How can I get a free copy of test objectives and sample tests for my role?

A31. Call 1-800-959-EXAM (1-800-959-3926).

Q32. Where else can I get information about the program?

A32. Call 1-800-IBM-4FAX (1-800-426-4329) for program information, test objectives, and an instructor certification application.

Connections to IBM U.S. Announcement Letters
lettconn

IBM U.S. Announcement Letters can be accessed in several ways.


 * Internet

The Internet is a world-wide collection of networks that provides a wide range of services including electronic mail, bulletin boards and file transfer. You may access the Internet through Advantis (e.g., via TCPGATE), other commercial Internet service providers, or via a direct connection.

You can access IBM U.S. Announcement Letters on the Internet using the Internet client/server code "Mosaic" and/or "Gopher".


 * WORLD-WIDE WEB (MOSAIC OR OS/2 WEBEXPLORER)

Mosaic/WebExplorer is a versatile, easy, point-and-click hypermedia interface to the World Wide Web. Hypermedia documents contain links, not only to other pieces of text, but also to other forms of media such as sounds, images, and movies. The World Wide Web server is a system that helps organize Internet information by linking documents together via a technology called hypertext. It allows selected words to "expand" to provide more information about the subject.

The IBM home page, the primary entry point to IBM material, is located on a World Wide Web server. To access the IBM home page: To access IBM U.S. Announcement Letters:
 * Enter the Uniform Resource Locator (URL) http://www.ibm.com
 * 1) Click on "What we offer" icon
 * 2) *Click on "Offering Information"
 * 3) *Click on "IBMLink" under United States
 * 4) *Click on "Public information and services"
 * 5) *Click on "INFOLink" or "Announcements"
 * 6) *Save the fastpath in your "QuickList" (or "HotList")
 * 7) *For follow-on access through your Web browser, click on "QuickList" (or "HotList") and directly access the announcements.
 * 8) Click on "Newsfeed" icon
 * 9) *Click on "Raw data"
 * 10) *Click on "US announcement letters"

WebExplorer is available with OS/2 Warp.

GOPHER

Gopher is a menu-based, textual interface to the Gopher servers on the Internet. There are thousands of Gopher servers containing data on almost any subject.

The IBMLink Gopher server is located at gopher.ibmlink.ibm.com. To access the Gopher server:
 * 1) Log on to Advantis, giving account code, userid, and password
 * 2) * Select "TCPGATE"
 * 3) * Select "Establish a Gopher connection"
 * 4) * Select "IBMLink Information System"
 * 5) * Announcements are listed for viewing and printing
 * 6) From your web browser, enter the URL: gopher://gopher.ibm.com
 * 7) * Click on "IBM US Announcement Information"
 * 8) * Click on "IBM US Announcement Letters"

LISTSERVER

The Listserver allows an Internet e-mail user to automatically receive U.S. Announcement Letter titles and, optionally, the letter itself from selected categories. This will occur when announcements are made public. For more information about the Listserver: You will receive a list of categories and detailed instructions. Select the categories that interest you, and resend this information via e-mail to announce@webster.ibmlink.ibm.com.
 * Send an e-mail to announce@webster.ibmlink.ibm.com
 * Enter the keyword "subscribe" in the body of the e-mail (leave the subject line blank)

IBM Fax Information Service

The IBM Fax Information Service allows you to access up-to-date information, including announcement letters, 24 hours a day, seven days a week. You may request up to five documents per call. You may also request other product information. Outside the United States, dial 1-415-855-4329 from a fax machine.

From a touch-tone phone:
 * Dial 1-800-IBM-4FAX (1-800-426-4329)
 * Option 1
 * Press 1 to have instructions faxed to you
 * Press 2 to listen to instructions
 * Option 2
 * Enter document number:
 * 1000 for current week's announcement listing
 * 1001 for past three months' announcement listing
 * 1002 for past twelve months' announcement listing
 * 6-digit announcement letter number (e.g., 195-042)
 * 3195 for "Connections to U.S. Announcement Letters"
 * 1025 for U.S. Announcement Listserver category form and details

IBMLink

IBMLink is a comprehensive information retrieval system that provides easy electronic access to support tools and product information. IBMLink services are at the discretion of the IBM marketing field location. Contact your IBM representative for additional information.

To access IBM announcement letters via IBMLink:
 * Log on to Advantis, giving account code, userid, and password
 * Select IBMLink option
 * On the IBMLink Main Menu:
 * Select "INFOLink"
 * Select "IBMAnnounces"
 * Select "announcement"
 * Choose selection criteria (date, search words, and so on)
 * Announcements are listed for viewing and printing


 * Fastpath option from IBMLink Main Menu:
 * Type "an" at the command line, and press Enter
 * Choose selection criteria (date, search words, and so on)
 * Announcements are listed for viewing and printing

More Information

If you have any questions about these electronic delivery vehicles, or feedback on our announcement letter product, please call 1-914-642-6030, fax 1-914-642-4063, or send an Internet message to rtunstall@vnet.ibm.com.

800 Phone Numbers (800nos)
The 800 phone numbers below come from two sources:

(1) This issue and preceding issues of SDO Developer Support News (2) Information posted on IBM internal forums

Trademarks, Registered Trademarks, Service Marks (tmarks)
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® Cirrus Logic is a registered trademark of Cirrus Technology, Inc.

® COMDEX is a registered trademark of The Interface Group, Inc.

® CompuServe and CompuServe Information Manager are registered trademarks of CompuServe, Inc.

® Computer Associates is a registered trademark of Computer Associates International, Inc.

® dBASE is a registered trademark of Borland International.

® Disneyland and Walt Disney World are registered trademarks of Walt Disney Productions.

® Epson is a registered trademark of Seiko Epson Corp.

® GEnie is a registered service mark of General Electric Information Services Co.

® Headland is a registered trademark of Headland, Inc.

® Hitachi is a registered trademark of Hitachi Corp.

® HP, LaserJet, DeskJet, OpenView, and PaintJet are registered trademarks of Hewlett-Packard Co.

® IEEE is a registered trademark of The Institute of Electrical and Electronics Engineers.

® Indianapolis 500, Indy 500, Indy, and Gasoline Alley are registered trademarks of the Indianapolis Motor Speedway Corporation, USA.

® Intel and Indeo are registered trademarks of Intel Corp.

® Internet is a registered trademark of Internet, Inc.

® ISO is a registered trademark of the International Organization for Standardization.

® Lotus, Lotus Notes, Lotusphere, Notes Express, and 1-2-3 are registered trademarks of Lotus Development Corp., a subsidiary of IBM.

® MicroGate is a registered trademark of Gateway Microsystems, Inc.

® Microsoft, Microsoft C, and NT Server are registered trademarks of Microsoft Corp.

® NEC is a registered trademark of NEC Corp.

® NetWare, NetWare Server, and Novell are registered trademarks of Novell, Inc.

® Object Management Group and OMG are registered trademarks of Object Management Group, Inc.

® OpenDoc is a registered trademark of Apple Computer Corp.

® OPEN LOOK is a registered trademark of UNIX System Laboratories, Inc.

® Oracle is a registered trademark of Oracle Corp.

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® PRODIGY is a registered trademark of PRODIGY Services Corp.

® SMART is a registered trademark of One Up Corp.

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® Toshiba is a registered trademark of Toshiba Corp.

® True Type is a registered trademark of Apple Computer, Inc.

® TUXEDO is a registered trademark of Novell.

® UNIX is a registered trademark licensed exclusively through X/Open Company Limited. IBM AIX 3.2.5 and IBM AIX 4.1 for the IBM RS/6000 family of systems are branded X/Open UNIX 93.

® Western Digital is a registered trademark of Western Digital Corp.

® WordPerfect is a registered trademark of WordPerfect Corp.

® Xerox is a registered trademark of Xerox Corp.

® X/Open is a registered trademark, and the "X" device is a trademark of X/Open Co., Ltd.

™ AIX/6000, APPN, BookManager, BonusPak, CD Showcase, Certified LAN Server Engineer, Certified OS/2 Engineer, CICS, CICS/ESA, CICS MVS, CICS OS/2, CICS VSE, Common User Access, C Set ++, CUA, Current, DATABASE 2, DataGuide, DataHub, DataPropagator, DB2, DB2/2, DB2/6000, DDCS/2, The Developer Connection for OS/2, DISTRIBUTED DATABASE CONNECTION SERVICES/2, Distributed Relational Database Architecture, DRDA, Extended Services for OS/2, FlowMark, Human-Centered, IBMLink, IMS Client Server/2, InfoExplorer, Information Warehouse, LANStreamer, Library Reader, LinkWay, Matinee, Midware, Multimedia Presentation Manager/2, Natural Computing, NAVIGATOR, NetSp, NetView, NetView DM, Object Connection, Open Blueprint, Open Class, OpenEdition, PCjr, PenAssist, Person to Person, Personal Information Manager, PlayAtWill, PowerPC, PowerOpen, Power Series, RETAIN, Right at Home, SAA, Select-a-System, SOM, SOMobjects, Sources and Solutions, SQL/DS, Storyboard, SuperStor/DS, Support-on-Site, SYSINFO, Team Connection, TRANSFORMATION 2000, Ultimedia Video IN, Ultimotion, VSE/ESA, WIN-OS2, VisualAge, VisualGen, VoiceType, Workplace Shell, and XT are trademarks of International Business Machines Corp.

™ ActionMedia, DVI, Indeo, and Intel386 are trademarks of Intel Corp.

™ Adobe, Adobe Illustrator, Adobe Photoshop, and Adobe Premiere are trademarks of Adobe Systems, Inc.

™ AST is a trademark of AST Research, Inc.

™ Borland, Paradox, and Quattro Pro are trademarks of Borland International.

™ Bull is a trademark of Groupe Bull.

™ CasePoint is a trademark of Inference Corp.

™ Central Point Backup is a trademark of Central Point Software, Inc.

™ cpConstructor and cpProfessionals are trademarks of Taligent, Inc.

™ ColoradOS/2 is a trademark of Kovsky Conference Productions, Inc.

™ DEC is a trademark of Digital Equipment Corp.

™ Dialcom 400 is a trademark of BT Tymnet.

™ DirecPC and DIRECTV are trademarks of Hughes Network Systems, Inc.

™ Drake Training and Technologies is a trademark of Drake Training and Technologies.

™ EasyLink and ATandT Mail are trademarks of ATandT.

™ Ethernet is a trademark of Xerox Corp.

™ Excel is a trademark of Microsoft Corp.

™ FaxWorks is a trademark of SofNet, Inc.

™ GEIS Quick Comm is a trademark of General Electric Information Services Co.

™ Guidelines is a trademark of JBA International.

™ HP is a trademark of Hewlett Packard Co.

™ HyperACCESS and HyperACCESS Lite are trademarks of Hilgraeve, Inc.

™ IconAuthor and CBT Express are trademarks of AimTech Corp.

™ Java, JavaScript, and Solaris are trademarks of Sun Microsystems, Inc.

™ LAN Workplace and "Yes NetWare Tested and Approved" are trademarks of Novell, Inc.

™ InterNotes, InterNotes Web Publisher, InterNotes Web Navigator, Lotus Notes:Newsstand, LotusScript, and Notes are trademarks of Lotus Development Corp., a subsidiary of IBM.

™ Macintosh and MacOS are trademarks of Apple Computer Corp.

™ MCI Mail is a trademark of MCI.

™ Mesa and MOLI are trademarks of Athena Design, Inc.

™ Micro Focus is a trademark of Micro Focus Ltd.

™ Open Software Foundation, OSF, OSF/1, and Motif are trademarks of the Open Software Foundation, Inc.

™ Oracle7, Oracle Power Objects, Oracle Server, Oracle7 Workgroup Server, Personal Oracle7, Personal Oracle7 Enterprise Edition, and Workgroup/2000 are trademarks of Oracle Corp.

™ OS-9 is a trademark of Microware.

™ PACBASE and PACBASE/CS are trademarks of CGI Informatique, an IBM company.

™ PC Direct is a trademark of Ziff Communications Company and is used by IBM Corporation under license.

™ PCMCIA is a trademark of the Personal Computer Memory Card International Association.

™ PC/TCP is a trademark of FTP Software Inc.

™ Pentium is a trademark of Intel Corp.

™ PhoenixCARD Manager Plus is a trademark of Phoenix Technologies, Inc.

™ Photo CD is a trademark of the Eastman Kodak Co.

™ PostScript and Adobe Type Manager are trademark of Adobe Systems, Inc.

™ PSN and Private Satellite Network are trademarks of Private Satellite Network, Inc.

™ RAMBoost is a trademark of Central Point Software, Inc.

™ SCO is a trademark of The Santa Cruz Operation, Inc.

™ SmallTalk and Smalltalk V/PM are trademarks of Digitalk Corp.

™ SoundBlaster is a trademark of Creative Labs, Inc.

™ Source Migration and Analysis Tool and SMART are trademarks of One Up Corp.

™ SPARCstation is a trademark of SPARC International, Inc.

™ SUN is a trademark of Sun Microsystems, Inc.

™ Support on Site is a trademark of Ziff-Davis.

™ Tandem, Himalaya, and ServerNet are trademarks of Tandem Computers, Inc.

™ TCP with Demand Protocol Architecture is a trademark of 3COM Corp.

™ TelePad is a trademark of TelePad Corp.

™ TPC-C is a trademark of the Transaction Processing Performance Council.

™ Tusk is a trademark of Tusk, Inc.

™ UNISYS is a trademark of Unisys Corp.

™ Univel is a trademark of Univel.

™ Versit is a trademark of IBM Corp. Apple Computer Corp., American Telephone and Telegraph Co., and Siemens Corp.

™ VX*REXX and WATCOM are trademarks of WATCOM International Corp.

™ VisualBasic, Windows, Win32, Windows NT, and Windows for Workgroups are trademarks of Microsoft Corp.

(SM) Advantis is a service mark of Advantis.

(SM) America Online is a service mark of America Online, Inc.

(SM) SprintMail is a service mark of US Sprint.

This concludes 1996 Issue 1 of IBM SDPnews. Please let us know how we can improve it - send your feedback to dsnews@vnet.ibm.com. Thank you!