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When the IBM PC 300 Series - 486 Systems  BIOS code switched CMOS banks, OS/2 (and the physical clock Device Driver) did not know that the CMOS bank was switched. If an IRQ 8 (realtime clock interrupt) came in when the CMOS bank was switched, then the system would hang because the clock DD would read the RTC CMOS locations on the 2nd bank when it should have read them on the 1st bank.                 
When the IBM PC 300 Series - 486 Systems  BIOS code switched CMOS banks, OS/2 (and the physical clock Device Driver) did not know that the CMOS bank was switched. If an IRQ 8 (realtime clock interrupt) came in when the CMOS bank was switched, then the system would hang because the clock DD would read the RTC CMOS locations on the 2nd bank when it should have read them on the 1st bank.                 
                                                                                  
                                                                                  
The OS/2 virtual DD (VCMOS.SYS) did not allow writes to CMOS with addresses < 0Eh.  So, the Rapid Resume data could not be written by          
The OS/2 virtual DD (VCMOS.SYS) did not allow writes to CMOS with addresses < 0Eh.  So, the Rapid Resume data could not be written by a VDM (DOS session or windows).  VCMOS.SYS virtualizes ports 70H and 71H.                                                                       
a VDM (DOS session or windows).  VCMOS.SYS virtualizes ports 70H and 71H.                                                                       
                                                                                  
                                                                                  
;RESOLUTION                                                                     
;RESOLUTION                                                                     
Line 46: Line 45:




==TITLE: 950126 ERROR " NOT ENOUGH SPACE ON HARD DISK " WITH 8590 WITH NEC CDROM CONNECTED ( SCSI I )==
==950126 ERROR " NOT ENOUGH SPACE ON HARD DISK " WITH 8590 WITH NEC CDROM CONNECTED ( SCSI I )==
 
;SYMPTOMS:
SYMPTOMS:
On disk #1, error msg " Not Enough Hard Disk Space to
    On disk #1, error msg " Not Enough Hard Disk Space to
     Install ... "
     Install ... "
    Note:  This is a CD-ROM installation.  User boots up on the
    Installation disk and when prompt, puts in the disk #1 of the
    cdrom.
    No doublespace on the harddrive.  Only DOS/Windows.
    FDISK did not see any "strange partitions", if it shows, this
    indicates that there is a "monkeys" virus.


RESOLUTION:
Note:  This is a CD-ROM installation.  User boots up on the Installation disk and when prompt, puts in the disk #1 of the cdrom.
    User has upgraded the EPROM for this 8590 and changed the
No doublespace on the harddrive.  Only DOS/Windows. FDISK did not see any "strange partitions", if it shows, this indicates that there is a "monkeys" virus.
    NEC CDROM to set it SCSI I, since the IBM SCSI controller is
 
    SCSI I compliant.
;RESOLUTION:
User has upgraded the EPROM for this 8590 and changed the NEC CDROM to set it SCSI I, since the IBM SCSI controller is SCSI I compliant.


==950127 PRINTING ENVELOPES FROM AMIPRO 3.1 UNDER WARP==
==950127 PRINTING ENVELOPES FROM AMIPRO 3.1 UNDER WARP==
Line 85: Line 78:
These boards can be attached to several sound cards available on the market especially Sound Blaster cards. Users need to contact the vendor for proper OS/2 drivers if available. If a user has aquired an OS/2 driver for the Daughter board and is experiencing a problem using the device the vendor needs to be contacted for support
These boards can be attached to several sound cards available on the market especially Sound Blaster cards. Users need to contact the vendor for proper OS/2 drivers if available. If a user has aquired an OS/2 driver for the Daughter board and is experiencing a problem using the device the vendor needs to be contacted for support


==TITLE: 950131 WARP AND OS/2 2.1 SE FOR WINDOWS CANNOT INSTALL ON APTIVA SYSTEMS WHICH ARE PRE-LOADED WITH DOS/WINDOWS==
==950131 WARP AND OS/2 2.1 SE FOR WINDOWS CANNOT INSTALL ON APTIVA SYSTEMS WHICH ARE PRE-LOADED WITH DOS/WINDOWS==


DESCRIPTION OF SYMPTOMS:
;DESCRIPTION OF SYMPTOMS:
    During the installation of WARP and OS/2 2.1 SE for
During the installation of WARP and OS/2 2.1 SE for Windows, the user is prompted for WINDOWS diskettes.
    Windows, the user is prompted for WINDOWS diskettes.
Aptiva systems which are delivered with DOS/WINDOWS pre-installed have no diskettes with which to finish the installation process. The WIN-OS/2 component is unable to install.
    Aptiva systems which are delivered with DOS/WINDOWS
    pre-installed have no diskettes with which to finish
    the installation process. The WIN-OS/2 component is
    unable to install.


SUMMARY OF RESOLUTION:
;SUMMARY OF RESOLUTION:
    Edit SETUP.INF
:Edit SETUP.INF


DETAILS OF RESOLUTION:
;DETAILS OF RESOLUTION:
    Three Files are used during installation of Windows which
Three Files are used during installation of Windows which provide information necessary to properly install and maintain the Windows platform. The key file which Windows Setup uses to install the Windows system and it's application files is SETUP.INF (the other two are CONTROL.INF and APPS.INF).
    provide information necessary to properly install and
    maintain the Windows platform. The key file which Windows
    Setup uses to install the Windows system and it's
    application files is SETUP.INF (the other two are
    CONTROL.INF and APPS.INF).


    SETUP.INF by default, has 13 sections, one of which needs
SETUP.INF by default, has 13 sections, one of which needs to be edited to enable the WIN-OS/2 component to install.
    to be edited to enable the WIN-OS/2 component to install.


    The "DISKS" section describe disks which might be
The "DISKS" section describe disks which might be requested during installation and their characteristics. This section needs to be edited as follows to enable WIN-OS/2 support.
    requested during installation and their characteristics.
    This section needs to be edited as follows to enable
    WIN-OS/2 support.


    In the .Disks. section the following statements appear:
In the .Disks. section the following statements appear:
         1 =. ,"Microsoft Windows 3.1 Disk #1",disk1
         1 =. ,"Microsoft Windows 3.1 Disk #1",disk1
         2 =. ,"Microsoft Windows 3.1 Disk #2",disk2
         2 =. ,"Microsoft Windows 3.1 Disk #2",disk2
Line 122: Line 102:
         6 =. ,"Microsoft Windows 3.1 Disk #6",disk6
         6 =. ,"Microsoft Windows 3.1 Disk #6",disk6


    Edit these statements so they appear as follows
Edit these statements so they appear as follows
         1 =X:\windows\drivers,"Microsoft Windows 3.1 Disk #1",disk1
         1 =X:\windows\drivers,"Microsoft Windows 3.1 Disk #1",disk1
         2 =X:\windows\drivers,"Microsoft Windows 3.1 Disk #2",disk2
         2 =X:\windows\drivers,"Microsoft Windows 3.1 Disk #2",disk2
Line 130: Line 110:
         6 =X:\windows\drivers,"Microsoft Windows 3.1 Disk #6",disk6
         6 =X:\windows\drivers,"Microsoft Windows 3.1 Disk #6",disk6


    where X= the drive where Windows is installed.
where X= the drive where Windows is installed.


    This change  should be in place before installation, but can be
This change  should be in place before installation, but can be made after to use with the SELECTIVE INSTALL feature
    made after to use with the SELECTIVE INSTALL feature


==TITLE: 950202 IPE  ## 1000 : 00000DBB - 0002 : 0DBB  60000, 2008 INTERNAL REVISION 8.162 AFTER THE SECOND PHASE OF INSTALLATION OF WARP==
==950202 IPE  ## 1000 : 00000DBB - 0002 : 0DBB  60000, 2008 INTERNAL REVISION 8.162 AFTER THE SECOND PHASE OF INSTALLATION OF WARP==
;SYMPTOMS:
;SYMPTOMS:
    IPE after the second phase of the installation of WARP.
IPE after the second phase of the installation of WARP.
     *************** IPE 16/32-bit ***************
     *************** IPE 16/32-bit ***************
     THE SYSTEM DETECTED AN INTERNAL PROCESSING
     THE SYSTEM DETECTED AN INTERNAL PROCESSING
Line 148: Line 127:
;RESOLUTION:
;RESOLUTION:
A couple of issues user needs to take a look at.
A couple of issues user needs to take a look at.
  1.  On the root directory, there are many files (excess of 200 plus
1.  On the root directory, there are many files (excess of 200 plus files) that can cause this IPE.  User's needs to move these files to a temporary directory.  Check the WARP user's manual on
      files) that can cause this IPE.  User's needs to move these files
setting up dualboot for more information.
      to a temporary directory.  Check the WARP user's manual on
Under dualboot setup, it is suggested to move files from the root that are not needed before installation of OS/2.
      setting up dualboot for more information.
      Under dualboot setup, it is suggested to move files from the
      root that are not needed before installation of OS/2.
  2.  On some Thinkpad systems, on the 2nd phase of installation,
      user has changed the mouse pointer instead of choosing default.
      User needs to leave it as default.
      To correct this problem, use the alt+f1 routine and choose M to
      the maintenance desktop and make sure the mouse pointer is
      set correctly for the Thinkpad.  Usually, it is set for
      default.


==TITLE: 950203 THREE IDE 563 PANASONIC CDROM DRIVES WORKING UNDER OS/2 WARP==
2.  On some Thinkpad systems, on the 2nd phase of installation, user has changed the mouse pointer instead of choosing default.
User needs to leave it as default.
To correct this problem, use the alt+f1 routine and choose M to the maintenance desktop and make sure the mouse pointer is set correctly for the Thinkpad.  Usually, it is set for default.
 
==950203 THREE IDE 563 PANASONIC CDROM DRIVES WORKING UNDER OS/2 WARP==


;SYMPTOMS: Multiple cdroms connected to the same IDE adapter (SB16 card) are not recognize.
;SYMPTOMS: Multiple cdroms connected to the same IDE adapter (SB16 card) are not recognize.
Line 171: Line 144:
Note that at this point, multiple 563 Panasonic IDE CDROM drives are not supported.
Note that at this point, multiple 563 Panasonic IDE CDROM drives are not supported.


==TITLE: 950206 PS/2 9595 PENTIUM WITH 64MB RAM AND DISK ARRAY UNDER WARP==
==950206 PS/2 9595 PENTIUM WITH 64MB RAM AND DISK ARRAY UNDER WARP==
; SYMPTOMS:
The DISK ARRAY is at level 5 with 6-2gb SCSI drives. Partitioned the drive C: 150mb and the rest as logical 10gb drive.  Under OS/2 WARP, tried to format the logical partition, it reports only 3mb is available.  Then FDISK reports the partition is unformatted.
 
Note: This is after user formatted the logical drive which is suppose to be 10gb.
 
;RESOLUTION:
User needs to upgrade the system Flash ROM and System BIOS level.


SYMPTOMS:
Call IBM PC HELP at 919/517/1080 for more information.
    The DISK ARRAY is at level 5 with 6-2gb SCSI drives. Partitioned
    the drive C: 150mb and the rest as logical 10gb drive.  Under OS/2
    WARP, tried to format the logical partition, it reports only 3mb
    is available.  Then FDISK reports the partition is unformatted.
    Note: This is after user formatted the logical drive which is suppose
    to be 10gb.


RESOLUTION:
Suggested download the following files/images from IBM BBS at 919/517/0001:
    User needs to upgrade the system Flash ROM and System
    BIOS level.
    Call IBM PC HELP at 919/517/1080 for more information.
    Suggested download the following files/images from IBM BBS
    at 919/517/0001:
     1. RF90954A.DSK
     1. RF90954A.DSK
     2. RD9095A.DSK
     2. RD9095A.DSK

Revision as of 23:28, 3 January 2020

950118 TIMING HANG ON IBM PC 300 SERIES - 486 SYSTEMS AND ON ALL APTIVA'S FROM THE 310 (2144-22P) THROUGH THE 530 (2144-66P).

DESCRIPTION OF SYMPTOMS

When the IBM PC 300 Series - 486 Systems BIOS code switched CMOS banks, OS/2 (and the physical clock Device Driver) did not know that the CMOS bank was switched. If an IRQ 8 (realtime clock interrupt) came in when the CMOS bank was switched, then the system would hang because the clock DD would read the RTC CMOS locations on the 2nd bank when it should have read them on the 1st bank.

The OS/2 virtual DD (VCMOS.SYS) did not allow writes to CMOS with addresses < 0Eh. So, the Rapid Resume data could not be written by a VDM (DOS session or windows). VCMOS.SYS virtualizes ports 70H and 71H.

RESOLUTION

VCMOS.SYS will now virtualize ports 22H and 24H when on IBM PC 300 Series - 486 Systems or Aptiva. A fix must be applied to the OS/2 system to correct this problem.

How to apply the fix

In the fixes sent to you will be a file called VCMOS.SYS. After the install is complete, copy VCMOS.SYS to ?:\OS2\MDOS directory (? is the drive you installed OS/2 into).

NOTE
Please refer to PDDB Item FFZTV title APTIVA UPDATE. It has information on how to get the fix.

950124 Trap 000D with CS:EIP = 1000 : 00002eb6 on Final Reboot

DESCRIPTION OF SYMPTOMS
Trap on Final Reboot and every subsequent boot with above CS:EIP value.
SUMMARY OF RESOLUTION
Incorrect statements in CONFIG.SYS results in Trap and it is resolved by copying the generic CONFIG.SYS to the root drive.
DETAILS OF RESOLUTION
Follow procedure " Recovering the CONFIG.SYS File " on page 220 of Warp User's Guide to recover the original CONFIG.SYS.

950125 INSTALL PCMCIA ON IBM THINKPAD 755CD FROM WARP, UNABLE TO ACCESS THE INTERNAL IDE CDROM

DESCRIPTION OF SYMPTOMS:

IBM ThinkPad 755CD which has an IDE CDROM.  User loaded the                    
PCMCIA drivers from OS/2 WARP.  Afterwarp, shutdown and reboot the             
system, user is unable to access the internal IDE CDROM device.                
                                                                               

RESOLUTION:

From the problem determination, this is an IRQ conflict.                       
Change the PCMCIA IRQ setting.  To do this, add the following                  
parameters to BASEDEV=IBM2SS01.SYS:                                            
 " BASEDEV=IBM2SS01.SYS /S0=1 /C0=11 "                                         
Use IRQ 11 because it was an open IRQ.                                         
Shutdown and reboot and the user should be able to access both                 
the PCMCIA and the internal IDE CDROM device.                                  
                                                                               
Note above that it is not neccessary to use IRQ 11.  User should               
be able to find an IRQ that is available.      


950126 ERROR " NOT ENOUGH SPACE ON HARD DISK " WITH 8590 WITH NEC CDROM CONNECTED ( SCSI I )

SYMPTOMS

On disk #1, error msg " Not Enough Hard Disk Space to

   Install ... "

Note: This is a CD-ROM installation. User boots up on the Installation disk and when prompt, puts in the disk #1 of the cdrom. No doublespace on the harddrive. Only DOS/Windows. FDISK did not see any "strange partitions", if it shows, this indicates that there is a "monkeys" virus.

RESOLUTION

User has upgraded the EPROM for this 8590 and changed the NEC CDROM to set it SCSI I, since the IBM SCSI controller is SCSI I compliant.

950127 PRINTING ENVELOPES FROM AMIPRO 3.1 UNDER WARP

DESCRIPTION OF SYMPTOMS

When trying to print envelopes from amipro under warp, the envelopes being manually fed, paper is still being fed from the paper tray.

SUMMARY OF RESOLUTION

The paper source may need to be changed

DETAILS OF RESOLUTION

From the amipro main screen, select file , printer setup, choose a printer from the dialogue and select setup. You will see a selection for paper source. If envelopes are being manually fed, this should be set to manual not envelope.

950128 ADD ON DAUGHTER OR WAVE TABLE BOARDS NOT SUPPORTED UNDER OS/2 WARP 3.0

DESCRIPTION OF SYMPTOMS

See details of resolution.

SUMMARY OF RESOLUTION

See details of resolution.

DETAILS OF RESOLUTION

Add on Daughter boards which enable wave table midi support are not supported under any version OS/2 including Warp 3.0.

These boards can be attached to several sound cards available on the market especially Sound Blaster cards. Users need to contact the vendor for proper OS/2 drivers if available. If a user has aquired an OS/2 driver for the Daughter board and is experiencing a problem using the device the vendor needs to be contacted for support

950131 WARP AND OS/2 2.1 SE FOR WINDOWS CANNOT INSTALL ON APTIVA SYSTEMS WHICH ARE PRE-LOADED WITH DOS/WINDOWS

DESCRIPTION OF SYMPTOMS

During the installation of WARP and OS/2 2.1 SE for Windows, the user is prompted for WINDOWS diskettes. Aptiva systems which are delivered with DOS/WINDOWS pre-installed have no diskettes with which to finish the installation process. The WIN-OS/2 component is unable to install.

SUMMARY OF RESOLUTION
Edit SETUP.INF
DETAILS OF RESOLUTION

Three Files are used during installation of Windows which provide information necessary to properly install and maintain the Windows platform. The key file which Windows Setup uses to install the Windows system and it's application files is SETUP.INF (the other two are CONTROL.INF and APPS.INF).

SETUP.INF by default, has 13 sections, one of which needs to be edited to enable the WIN-OS/2 component to install.

The "DISKS" section describe disks which might be requested during installation and their characteristics. This section needs to be edited as follows to enable WIN-OS/2 support.

In the .Disks. section the following statements appear:

       1 =. ,"Microsoft Windows 3.1 Disk #1",disk1
       2 =. ,"Microsoft Windows 3.1 Disk #2",disk2
       3 =. ,"Microsoft Windows 3.1 Disk #3",disk3
       4 =. ,"Microsoft Windows 3.1 Disk #4",disk4
       5 =. ,"Microsoft Windows 3.1 Disk #5",disk5
       6 =. ,"Microsoft Windows 3.1 Disk #6",disk6

Edit these statements so they appear as follows

       1 =X:\windows\drivers,"Microsoft Windows 3.1 Disk #1",disk1
       2 =X:\windows\drivers,"Microsoft Windows 3.1 Disk #2",disk2
       3 =X:\windows\drivers,"Microsoft Windows 3.1 Disk #3",disk3
       4 =X:\windows\drivers,"Microsoft Windows 3.1 Disk #4",disk4
       5 =X:\windows\drivers,"Microsoft Windows 3.1 Disk #5",disk5
       6 =X:\windows\drivers,"Microsoft Windows 3.1 Disk #6",disk6

where X= the drive where Windows is installed.

This change should be in place before installation, but can be made after to use with the SELECTIVE INSTALL feature

950202 IPE ## 1000 : 00000DBB - 0002 : 0DBB 60000, 2008 INTERNAL REVISION 8.162 AFTER THE SECOND PHASE OF INSTALLATION OF WARP

SYMPTOMS

IPE after the second phase of the installation of WARP.

   *************** IPE 16/32-bit ***************
    THE SYSTEM DETECTED AN INTERNAL PROCESSING
    ERROR AT LOCATION # 1000:00000dbb - 0002:0dbb
    60000, 2008
    048600b4
    INTERNAL REVISION  8.162      94/09/19
   *********** end IPE 16/32-bit ***************
RESOLUTION

A couple of issues user needs to take a look at. 1. On the root directory, there are many files (excess of 200 plus files) that can cause this IPE. User's needs to move these files to a temporary directory. Check the WARP user's manual on setting up dualboot for more information. Under dualboot setup, it is suggested to move files from the root that are not needed before installation of OS/2.

2. On some Thinkpad systems, on the 2nd phase of installation, user has changed the mouse pointer instead of choosing default. User needs to leave it as default. To correct this problem, use the alt+f1 routine and choose M to the maintenance desktop and make sure the mouse pointer is set correctly for the Thinkpad. Usually, it is set for default.

950203 THREE IDE 563 PANASONIC CDROM DRIVES WORKING UNDER OS/2 WARP

SYMPTOMS
Multiple cdroms connected to the same IDE adapter (SB16 card) are not recognize.
RESOLUTION
Creative Labs has a new driver on their BBS called CD_OS2.EXE.

BBS number is (405) 742-6660. Contact Creative Labs for more information. Note that at this point, multiple 563 Panasonic IDE CDROM drives are not supported.

950206 PS/2 9595 PENTIUM WITH 64MB RAM AND DISK ARRAY UNDER WARP

SYMPTOMS

The DISK ARRAY is at level 5 with 6-2gb SCSI drives. Partitioned the drive C: 150mb and the rest as logical 10gb drive. Under OS/2 WARP, tried to format the logical partition, it reports only 3mb is available. Then FDISK reports the partition is unformatted.

Note: This is after user formatted the logical drive which is suppose to be 10gb.

RESOLUTION

User needs to upgrade the system Flash ROM and System BIOS level.

Call IBM PC HELP at 919/517/1080 for more information.

Suggested download the following files/images from IBM BBS at 919/517/0001:

   1. RF90954A.DSK
   2. RD9095A.DSK
   3. LDF.COM
   4. RAID162A.DSK
   5. NEWRAID.DSK  ( newer IBMRAID.ADD