Test 132: OS/2 Warp Server Engineer: Difference between revisions

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==Study Bibliography==
==Study Bibliography==
This bibliography provides specific page number references to study material for each test objective. This information is presented in tables, one table per section of test objectives. A sample of this table is shown below.
This bibliography provides specific page number references to study material for each test objective. This information is presented in tables, one table per section of test objectives. A sample of this table is shown below.
---
OS/2 Warp Server     Redbook  Redbook Cert'n      Survival
Test Objective     Vol. 1    Vol. 2 Handbook    Guide
---
"Text of test objective...."        xx-xx                xx-xx
"Text of test objective...."        yy-yy                yy-yy
---
The headings in the sample table above refer to the following publications:


;Redbook, Volume 1
;Redbook, Volume 1
:Inside OS/2 Warp Server, Volume 1: Exploring the Core Components, International Technical Support Organization, IBM Corporation, Austin, TX, 1996, Order Number: SG24-4602-00. Click here for ordering information.
:Inside OS/2 Warp Server, Volume 1: Exploring the Core Components, International Technical Support Organization, IBM Corporation, Austin, TX, 1996, Order Number: SG24-4602-00.


;Redbook, Volume 2
;Redbook, Volume 2
:Inside OS/2 Warp Server, Volume 2: System Management, Software Distribution and Advanced Print Services, International Technical Support Organization, Austin, TX, 1996, Order Number: SG24-4702-00. Click here for ordering information.
:Inside OS/2 Warp Server, Volume 2: System Management, Software Distribution and Advanced Print Services, International Technical Support Organization, Austin, TX, 1996, Order Number: SG24-4702-00.


;Cert'n Handbook
;Cert'n Handbook
:Chambers, W. Craig, et al., OS/2 LAN Server Certification Handbook, Indianapolis: New Riders Publishing, 1995, ISBN: 1-56205-406-6. This book can be ordered in the U.S. from Sylvan Prometric, by calling 1-800-959-EXAM.
:Chambers, W. Craig, et al., OS/2 LAN Server Certification Handbook, Indianapolis: New Riders Publishing, 1995, ISBN: 1-56205-406-6.  


;Survival Guide
;Survival Guide
Line 569: Line 553:




  Describe the four types of     281-289
  Describe the four types of remote LAN access environments.    281-289


  remote LAN access environments.
   





Revision as of 00:42, 28 March 2021

Objectives

SECTION 1 - ADAPTERS AND PROTOCOL SERVICES

  • List the features provided by Adapter and Protocol Services and describe the implementation of LAPS and Socket/MPTS.
  • Describe how to install, configure, and tune Adapter and Protocol Services in order to support OS/2 Warp Server components.
  • Describe the implementation and configuration of NetBIOS over TCP/IP (TCPBEUI).
  • Describe the installation and configuration of Dynamic IP clients.
  • Describe the configuration of the NetWare protocol support (ODI2NDI) and NetBIOS over IPX (IPXBEUI).

SECTION 2 - TCP/IP SERVICES

  • Identify the basic functions provided by TCP/IP Services, and describe how to install and configure them.
  • Describe the purpose of Dynamic IP and explain how to configure the DHCP and DDNS servers.
  • Describe how to configure OS/2 Warp Server for Internet access and identify TCP/IP applications provided with the product.
  • Explain how DOS and Windows applications can use the TCP/IP services provided by OS/2 Warp Server.

SECTION 3 - FILE AND PRINT SHARING SERVICES, NETWARE GATEWAY SERVICES

  • Describe the OS/2 Warp Server domain concept and explain how it is implemented in the OS/2 Warp Server environment.
  • Explain the three file systems used in an OS/2 Warp Server environment, describe how and when access control lists (ACLs) are used, and identify where they are stored on the server.
  • Use User Profile Management, the Graphical User Interface, and the command line interface to create users and groups.
  • List resources which may be shared in an OS/2 Warp Server environment and describe how to use the Graphical User Interface and the command line interface to define and share network resources.
  • List and describe the types of access control permissions available by resource and use the command line interface and Graphical User Interface to create access control profiles on the server.
  • Describe how the apply (propagate) function works in a shared directory structure.
  • Describe how to create a home directory, shared printer assignments, shared application assignments, serial device assignments, and logon drive assignments for a user account.
  • Given a set of workload requirements, describe the function of, and assign the appropriate values to, the IBMLAN.INI parameters: x1 (sessions), x2 (commands), x3 (names), maxshares, maxusers, maxconnections, maxopens, autodisconnect, and cleanup.
  • Describe the relationship between the IBMLAN.INI and the PROTOCOL.INI files, and describe the parameters in the IBMLAN.INI file that are dependent upon parameters in PROTOCOL.INI.
  • Describe the function of the OS/2 Warp Server Tuning Assistant and how it can be run to tune a target server.
  • Describe the use of, and how to access the information found in, each of the following log files: Network Statistics, LAN Server Error Log, LAN Server Audit Trail, LANTRAN.LOG, and FFST/2.
  • Describe the function of the Domain Control Database in an OS/2 Warp Server environment.
  • Describe how to configure a server to act as a backup domain controller using the NET ACCOUNTS command and the DCDB Replicator service.
  • Describe how to create a cross domain definition within the context of an OS/2 Warp Server environment so that a user in one domain may transparently access a shared resource residing in another domain.
  • Describe how OS/2 Warp Server performs double redirection and how to install and configure IBM OS/2 Warp Server NetWare Gateway services.

SECTION 4 - FILE AND PRINT CLIENTS

  • Describe how to install and configure the OS/2 File and Print Client (OS/2 LAN Requester) and use it to connect to OS/2 Warp Server.
  • Describe how to install and configure the DOS File and Print Client (DOS LAN Services) and use it to connect to OS/2 Warp Server.
  • Describe how to install and configure the Windows File and Print Client (DOS LAN Services Windows Support) and use it to connect to OS/2 Warp Server.
  • Describe how to install and configure the Windows 95 Client (DOS LAN Services for Windows 95) and use it to connect to OS/2 Warp Server.
  • Describe the characteristics of Requester transport configuration scenarios (NETBEUI, 802.2 LAN Transport, TCPBEUI (Real Mode) LAN Transport, etc.)
  • Describe how OS/2 Warp Server supports NT clients, Windows for Workgroups clients, and LANtastic clients which do not have OS/2 Warp Server logon capability.

SECTION 5 - REMOTE ACCESS SERVICES

  • Describe the four types of remote LAN access environments.
  • Explain how to configure Remote Access Services (WAN Ports, Modems, Bridge, Address, Answer Modes, PhoneBook, MPTS) using the integrated installation program and settings notebook.
  • Explain how to install and configure an OS/2 Remote Access Services Client.
  • Describe Shuttling between LAN and Remote Workstation configurations.
  • Describe how to install and configure a Windows Remote Access Services client.
  • Describe how Remote Access Services security functions may be used to safeguard a system.
  • Describe Bridging and Filtering functions as implemented in the Remote Access Services Connection Server.

SECTION 6 - SYSTEMS MANAGEMENT

  • Describe how to install and configure the OS/2 Warp Server SystemView Manager and the OS/2 and Windows SystemView clients.
  • Explain how to discover and group clients for management purposes and prevent misuse of the OS/2 Warp Server SystemView feature by enabling the Security Manager.
  • Describe the use of the inventory and license management functions of OS/2 Warp Server SystemView.
  • Describe the use of the performance and operations management tools and techniques of OS/2 Warp Server SystemView.
  • Identify the software distribution methods implemented by OS/2 Warp Server and describe the purpose of CID.
  • Describe how to use the CSSETUP utility to set up a code server.
  • Describe how to use the Software Distribution component of OS/2 Warp Server SystemView to distribute CID and non-CID enabled applications.

SECTION 7 - BACKUP AND RECOVERY SERVICES

  • Describe the fault tolerance features provided by OS/2 Warp Server.
  • Describe the OS/2 Warp Server Backup and Recovery data model, and the media that may be used for backup.
  • Identify the actions needed to define an OS/2 Warp Server backup and recovery strategy.
  • Describe how the OS/2 Warp Server Backup and Recovery features can be used to implement a disaster recovery strategy.
  • Describe how the OS/2 Warp Server Backup and Recovery feature can be used to safeguard data.
  • Identify the critical Warp Server LAN files, and use the BACKACC and RESTACC utilities to backup and restore NET.ACC and server ACLs.

SECTION 8 - ADVANCED PRINT SERVICES

  • Describe the functions provided by Print Services Facility (PSF/2) for OS/2 Warp Server.
  • Describe how to create a print device and print queue, set up transforms, and print using PSF/2.
  • Describe the purpose, implementation, and configuration of the bi-directional print support provided by the MarkVision/2 for OS/2 and HP JetAdmin features of OS/2 Warp Server.
  • Describe how to implement the functions available when using APRINT as a print submission method.

SECTION 9 - PROBLEM DETERMINATION

  • Given a scenario describing an adapter and/or protocol error, identify the tools, list the steps, or describe a procedure to isolate and correct the problem.
  • Given a scenario describing a TCP/IP error, list the steps or describe a procedure to isolate and correct the problem.
  • Given a scenario describing a server problem on the LAN, describe how to use System Management Services to perform problem determination on servers and clients.
  • Given a scenario describing a remote access problem situation or sequence of events, list the steps or describe a procedure to isolate and correct the problem.
  • Given a scenario describing an OS/2 Warp Server Backup and Recovery tape problem, list the steps or describe a procedure to isolate and correct the problem.

Recommended Education and Publications

Courses and publications are offered to help you prepare for the certification tests. The courses are recommended, but not required, before taking a certification test.

For those experienced with LAN Server:

Course Title
OS/2 Warp Server Update
Course Number: WS340 (USA)
Course Duration: 5 Days
Course Abstract: This course introduces the features and functions of OS/2 Warp Server. These include installation procedures and configuration techniques.

and

Course Title
OS/2 Warp Server Service and Support
Course Number: WS760 (USA)
Course Duration: 4 Days
Course Abstract: This course focuses on adapter configurations and support, systems management, remote access services and network problem determination.

For information on pricing, scheduling and course registration:


For those unfamiliar with LAN Server and OS/2 Warp Server:

Course Title
OS/2 Warp Server Administration Workshop I
Course Number: WS730 (USA)
Course Duration: 4 Days
Course Abstract: This course teaches the skills to install OS/2 Warp Server and perform basic LAN administration tasks.

and

Course Title
OS/2 Warp Server Administration Workshop II
Course Number: WS740 (USA)
Course Duration: 4 Days
Course Abstract: This course refines basic skills and provides advanced knowledge and techniques for planning, installing, administering and supporting the Entry and Advanced versions of OS/2 Warp Server.

and

Course Title
OS/2 Warp Server Connectivity and Advanced Features
Course Number: WS750 (USA)
Course Duration: 4 Days
Course Abstract: This lab-intensive course covers adapter and protocol services, Novell Gateway, Internet Gateway, DHCP and DDNS, TCPBEUI on DOS LAN Services, and remote access services.

and

Course Title
OS/2 Warp Server Service and Support
Course Number: WS760 (USA)
Course Duration: 4 Days
Course Abstract: This course focuses on adapter configurations and support, systems management, remote access services and network problem determination.


Publications for both experienced and non-experienced candidates:

Publication
OS/2 Warp Server Certification Handbook
Publication Order Number: SR23-7887-00; ISBN 0-9655611-2-7
Abstract: This tutorial covers the knowledge material addressed by the OS/2 Warp Server tests 126, 129, 131, and 132. Note that experience with OS/2 Warp Server is essential.

Study Bibliography

This bibliography provides specific page number references to study material for each test objective. This information is presented in tables, one table per section of test objectives. A sample of this table is shown below.

Redbook, Volume 1
Inside OS/2 Warp Server, Volume 1: Exploring the Core Components, International Technical Support Organization, IBM Corporation, Austin, TX, 1996, Order Number: SG24-4602-00.
Redbook, Volume 2
Inside OS/2 Warp Server, Volume 2: System Management, Software Distribution and Advanced Print Services, International Technical Support Organization, Austin, TX, 1996, Order Number: SG24-4702-00.
Cert'n Handbook
Chambers, W. Craig, et al., OS/2 LAN Server Certification Handbook, Indianapolis: New Riders Publishing, 1995, ISBN: 1-56205-406-6.
Survival Guide
Kerr, David A. and Curran, Bret, et al., OS/2 Warp Administrator's Survival Guide, Sams Publishing, Indianapolis, 1995, ISBN: 0-672-30744-8.

SECTION 1 - ADAPTER AND PROTOCOL SERVICES:

---

OS/2 Warp Server		     Redbook   Redbook	 Cert'n      Survival
Test Objective 		     Vol. 1    Vol. 2	 Handbook    Guide

---


List the features provided by	     125-133
Adapter and Protocol Services
and describe the implementation
of LAPS and Socket/MPTS.


Describe how to install,	     133-141			     328-335,
configure, and tune Adapter and				     212-214,
Protocol Services in order to					     270-271,
support OS/2 Warp Server					     644-648
components.


Describe the implementation and     259-279			     270-271
configuration of NetBIOS over
TCP/IP (TCPBEUI).


Describe the installation and	     228-233
configuration of Dynamic IP
clients.


Describe the configuration of the   157-165			     315,
NetWare protocol support (ODI2NDI)				     328-335
and NetBIOS over IPX (IPXBEUI).

SECTION 2 - TCP/IP SERVICES



OS/2 Warp Server		     Redbook   Redbook	 Cert'n      Survival
Test Objective 		     Vol. 1    Vol. 2	 Handbook    Guide


Identify the basic functions	     167-196			     360-377,
provided by TCP/IP Services,					     380-415
and describe how to install
and configure them.


Describe the purpose of Dynamic     197-241
IP and explain how to configure
the DHCP and DDNS servers.


Describe how to configure OS/2      241-255			     380-415
Warp Server for Internet access,
and identify TCP/IP applications
provided with the product.


Explain how DOS and Windows	     255
applications can use the TCP/IP
services provided by OS/2 Warp
Server.


SECTION 3 - FILE AND PRINT SHARING SERVICES, NETWARE GATEWAY SERVICES


OS/2 Warp Server		     Redbook   Redbook	 Cert'n      Survival
Test Objective 		     Vol. 1    Vol. 2	 Handbook    Guide

Describe the OS/2 Warp Server	     10 		 33-41	     150-152
domain concept and explain how
it is implemented in the OS/2
Warp Server environment.


Explain the three file systems 			 307,	     164-180
used in an OS/2 Warp Server				 893-897
environment, describe how and when
access control lists (ACLs) are
used, and identify where they are
stored on the server.


Use User Profile Management, the			 81-83,      152-180
Graphical User Interface, and the			 91-104,
command line interface to create			 405-411
users and groups.


List resources which may be	     19-28		 111-157,    156-200
shared in an OS/2 Warp Server				 214-216
environment and describe how to
use the Graphical User Interface
and the command line interface
to define and share network
resources.


List and describe the types of      19-28		 179-196,    159-180
access control permissions				 467-469
available by resource and use
the command line interface and
Graphical User Interface to
create access control profiles
on the server.


Describe how the apply 	     19-28		 196-198     164-180
(propagate) function works in
a shared directory structure.


Describe how to create a home	     19-28		 153-154,    152-180
directory, shared printer				 159-174,
assignments, shared application			 209-217,
assignments, serial device				 480-482,
assignments, and logon drive				 483-485
assignments for a user account.


Given a set of workload				 345-348,
requirements, describe the				 838-852,
function of, and assign the				 969-986
appropriate values to, the
IBMLAN.INI parameters:  x1
(sessions), x2 (commands), x3
(names), maxshares, maxusers,
maxconnections, maxopens,
autodisconnect, and cleanup.


Describe the relationship between			 956-970
the IBMLAN.INI and the
PROTOCOL.INI files, and describe
the parameters in the IBMLAN.INI
file that are dependent upon
parameters in PROTOCOL.INI.


Describe the function of the	     15-19		 345-346,
OS/2 Warp Server Tuning Assistant			 451,
and how it can be run to tune a			 838-850
target server.


Describe the use of, and how to			 468-469,    201-202
access the information found in,			 475-477,
each of the following log files:			 539, 577,
Network Statistics, LAN Server 			 586-598,
Error Log, LAN Server Audit Trail,			 734,
LANTRAN.LOG, and FFST/2.				 854-858


Describe the function of the				 10, 39-41,
Domain Control Database in an OS/2			 669
Warp Server environment.


Describe how to configure a server			 102-104,
to act as a backup domain				 428-432,
controller using the NET ACCOUNTS			 436-437
command and the DCDB Replicator
service.


Describe how to create a cross 			 255-267
domain definition within the
context of an OS/2 Warp Server
environment so that a user in one
domain may transparently access a
shared resource residing in
another domain.


Describe how OS/2 Warp Server	     32-47
performs double redirection and
how to install and configure IBM
OS/2 Warp Server NetWare Gateway
services.


SECTION 4 - FILE AND PRINT CLIENTS


OS/2 Warp Server		     Redbook   Redbook	 Cert'n      Survival
Test Objective 		     Vol. 1    Vol. 2	 Handbook    Guide




Describe how to install and	     49-64			     149-158,
configure the OS/2 File and					     221-251
Print Client (OS/2 LAN Requester)
and use it to connect to OS/2
Warp Server.


Describe how to install and	     64-81
configure the DOS File and Print
Client (DOS LAN Services) and use
it to connect to OS/2 Warp Server.


Describe how to install and	     81-87
configure the Windows File and
Print Client (DOS LAN Services
Windows Support) and use it to
connect to OS/2 Warp Server.


Describe how to install and	     87-91
configure the Windows 95
Client (DOS LAN Services for
Windows 95) and use it to connect
to OS/2 Warp Server.


Describe the characteristics of     105-110		 327-338,
Requester transport configuration			 734, 1104
scenarios (NETBEUI, 802.2 LAN
Transport, TCPBEUI (Real-Mode)
LAN Transport, etc.)


Describe how OS/2 Warp Server	     96-103			     221-251
supports NT clients, Windows for
Workgroups clients, and LANtastic
clients which do not have OS/2
Warp Server logon capability.


SECTION 5 - REMOTE ACCESS SERVICES


OS/2 Warp Server		     Redbook   Redbook	 Cert'n      Survival
Test Objective 		     Vol. 1    Vol. 2	 Handbook    Guide


Describe the four types of remote LAN access environments.     281-289



Explain how to configure Remote     290-313			     269-282
Access Services (WAN Ports,
Modems, Bridge, Address, Answer
Modes, PhoneBook, MPTS) using
the integrated installation
program and settings notebook.


Explain how to install and	     313-317			     269-282
configure an OS/2 Remote Access
Services Client.


Describe Shuttling between	     316-317			     267-282,
LAN and Remote Workstation					     298-305
configurations.


Describe how to install and	     317-319
configure a Windows Remote
Access Services client.


Describe how Remote Access	     331-356			     279-282
Services security functions may
be used to safeguard a system.


Describe Bridging and Filtering     358-363
functions as implemented in the
Remote Access Services Connection
Server.


SECTION 6 - SYSTEMS MANAGEMENT


OS/2 Warp Server		     Redbook   Redbook	 Cert'n      Survival
Test Objective 		     Vol. 1    Vol. 2	 Handbook    Guide


Describe how to install and		       6-28 (1) 	     628-643
configure the OS/2 Warp Server
SystemView Manager and the OS/2
and Windows SystemView clients.


Explain how to discover and group	       31-39 (2)
clients for management purposes
and prevent misuse of the OS/2
Warp Server SystemView feature by
enabling the Security Manager.


Describe the use of the inventory	       43-57 (3),
and license management functions	       107-114 (4)
of OS/2 Warp Server SystemView.


Describe the use of the		       58-104 (5)	     657-664
performance and operations
management tools and techniques
of OS/2 Warp Server SystemView.


Identify the software distribution	       123-127 (6)	     77-105
methods implemented by OS/2 Warp
Server and describe the purpose of
CID.


Describe how to use the CSSETUP	       126 (7),
utility to set up a code server.	       144-172 (8)


Describe how to use the Software	       185-227 (9)
Distribution component of OS/2
Warp Server SystemView to
distribute CID and non-CID enabled
applications.
Page Number Notes for Section 6

In case you are using a early, draft version of "Redbook, Volume 2" rather than the published version, following are the section numbers and names that should be referenced for "Redbook, Volume 2" study:

   Chapter 1, "System Management Services," Section 1.3, "Installation and Configuration"
   Chapter 1, "System Management Services," Section 1.6, "Managing Client Systems in the Network"
   Chapter 1, "System Management Services," Section 1.8, "Inventory Management"
   Chapter 1, "System Management Services," Section 1.14, "License Management"
   Chapter 1, "System Management Services," Section 1.9, "Performance Management", and Section 1.10, "Operations Management"
   Chapter 2, "Software Distribution Considerations," Section 2.1, "Overview and Concepts"
   Chapter 2, "Software Distribution Considerations," Section 2.1, "CASSETUP" sub-section
   Chapter 2, "Software Distribution Considerations," Section 2.3, "Using CASSETUP"
   Chapter 2, "Software Distribution Considerations," Section 2.5, "SystemView Software Distribution"

SECTION 7 - BACKUP AND RECOVERY SERVICES


OS/2 Warp Server		     Redbook   Redbook	 Cert'n      Survival
Test Objective 		     Vol. 1    Vol. 2	 Handbook    Guide


Describe the fault tolerance		       277 (1)
features provided by OS/2
Warp Server.


Describe the OS/2 Warp Server		       278-288 (2)
Backup and Recovery data model,
and the media that may be used
for backup.


Identify the actions needed to 	       291-292 (3)
define an OS/2 Warp Server backup
and recovery strategy.


Describe how the OS/2 Warp Server	       288-291 (4)
Backup and Recovery features can
be used to implement a disaster
recovery strategy.


Describe how the OS/2 Warp Server	       284-289 (5)
Backup and Recovery feature can be
used to safeguard data.


Identify the critical Warp Server
LAN files, and use the BACKACC and
RESTACC utilities to backup and
restore NET.ACC and server ACLs.

_______________________________________________________________________________

Page Number Notes for Section 7: In case you are using a early, draft version of "Redbook, Volume 2" rather than the published version, following are the section numbers and names that should be referenced for "Redbook, Volume 2" study:

   Chapter 4, "Backup and Recovery Services," Section 4.1, "OS/2 Warp Server Fault Tolerance Features."
   Chapter 4, "Backup and Recovery Services," Sections 4.2 and 4.3, "Overview" and "Warp Server Backup/Restore Device Support"
   Chapter 4, "Backup and Recovery Services," Section 4.6, "Defining your Backup/Recovery Strategy."
   Chapter 4, "Backup and Recovery Services," Sections 4.4 and 4.5, "Warp Server Backup/Restore Scenarios" and "Disaster Recovery Utility"
   Chapter 4, "Backup and Recovery Services," Section 4.3, "Warp Server Backup/Restore" subsection, and Section 4.4, "Warp Server Backup/Restore Scenarios."

SECTION 8 - ADVANCED PRINT SERVICES

_______________________________________________________________________________


OS/2 Warp Server		     Redbook   Redbook	 Cert'n      Survival
Test Objective 		     Vol. 1    Vol. 2	 Handbook    Guide

_______________________________________________________________________________


Describe the functions provided by	       235-255 (1)	     536-544
Print Services Facility (PSF/2)
for OS/2 Warp Server.


Describe how to create a print 	       235-255 (1)	     544-552
device and print queue, set up
transforms, and print using PSF/2.


Describe the purpose, imple-		       255 (2)
mentation, and configuration
of the bi-directional print
support provided by the
MarkVision/2 for OS/2 and
HP JetAdmin features of OS/2
Warp Server.


Describe how to implement the		       251 (3)
functions available when using
APRINT as a print submission
method.

_______________________________________________________________________________

Page Number Notes for Section 8: In case you are using a early, draft version of "Redbook, Volume 2" rather than the published version, following are the section numbers and names that should be referenced for "Redbook, Volume 2" study:

   Chapter 3, "Print Services," Section 3.4, "Print Services Facility (PSF/2) for OS/2 Warp Server"
   Chapter 3, "Print Services," Section 3.5, "Bidirectional Print Support"
   Chapter 3, "Print Services," Section 3.4, "Using the APRINT command" sub-section

SECTION 9 - PROBLEM DETERMINATION

_______________________________________________________________________________


OS/2 Warp Server		     Redbook   Redbook	 Cert'n      Survival
Test Objective 		     Vol. 1    Vol. 2	 Handbook    Guide

_______________________________________________________________________________


Given a scenario describing an      125-166
adapter and/or protocol error,
identify the tools, list the
steps, or describe a procedure
to isolate and correct the
problem.


Given a scenario describing a	     167-258
TCP/IP error, list the steps or
describe a procedure to isolate
and correct the problem.


Given a scenario describing a		       1-122 (1)
server problem on the LAN,
describe how to use System
Management Services to perform
problem determination on servers
and clients.


Given a scenario describing a	     281-364			     287-298
remote access problem situation
or sequence of events, list the
steps or describe a procedure to
isolate and correct the problem.


Given a scenario describing an 	       277-292 (2)
OS/2 Warp Server Backup and
Recovery tape problem, list the
steps or describe a procedure
to isolate and correct the
problem.

_______________________________________________________________________________

Page Number Notes for Section 9: In case you are using a early, draft version of "Redbook, Volume 2" rather than the published version, following are the section numbers and names that should be referenced for "Redbook, Volume 2" study:

   Chapter 1, "System Management Services" (entire chapter)
   Chapter 4, "Backup and Recovery Services" (entire chapter)

Sample Test

SECTION 1 - ADAPTERS AND PROTOCOL SERVICES
1. Which protocols are provided by Adapter and Protocol Services in OS/2 Warp Server?
a. SNA
b. TCP/IP
c. NetBIOS over IPX
d. TCP/IP over NetBIOS
2. Which file contains the NDIS configuration information for all protocol and adapter drivers used in a Warp Server workstation?

a. SETUP.CMD b. CONFIG.SYS c. IBMLAN.INI d. PROTOCOL.INI

3. Which discovery mechanism can be used by TCPBEUI to resolve a partner name in a NetBIOS over TCP/IP implementation?

a. issuing a NETPING command b. issuing a broadcast using the Broadcast File's entries c. issuing a request to the security server d. issuing a MAP command

4. Which configuration file specifies the parameters the DHCP client should request from a server any time it is started?

a. SETUP.CFG b. DHCPCD.CFG c. DHCPC.INI d. DYNAMIC.INI

5. If you configure the NetWare Requester after configuring Adapter and Protocol Services, which utility could you invoke before restarting the workstation to ensure the proper ordering of statements in CONFIG.SYS?

a. LANSUP b. ODI2NDI c. NWFIXUP d. NWCFG

SECTION 2 - TCP/IP SERVICES
6. Which functions are provided by TCP/IP Services?

a. X Window client feature b. SNMP agent c. SNA services driver that allows TCP/IP applications to run over SNA networks d. TCP/IP protocol stack providing for simultaneous LAN and dial-up Internet access

7. When configuring a network in the DHCP Server Configuration panel, how can the set of valid IP addresses be specified?

a. by entering a subnet mask for the network b. by defining a range of IP addresses within the subnet mask specified for the network c. by defining a range of IP addresses if a subnet mask is not specified for the network d. by entering a list of individual IP addresses if a subnet mask is not specified for the network

8. What is the purpose of the Telnet TCP/IP application?

a. It permits the executing of commands on remote Internet hosts. b. It allows the connection to remote IP hosts as a terminal. c. It permits the access of disks on remote IP hosts as network drives. d. It updates the list of modems and telephone numbers used for Internet access.

9. Which file lists the name servers available to DOS and Windows TCP/IP applications for name resolution?

a. the HOSTS2 file in the \TCPIP\ETC directory b. the RESOLV2 file in the \TCPIP\ETC directory c. the HOSTS file in the \TCPIP\DOS\ETC directory d. the RESOLV file in the \TCPIP\DOS\ETC directory

SECTION 3 - FILE AND PRINT SHARING SERVICES, NETWARE GATEWAY SERVICES
10. Which machine in an OS/2 Warp Server domain will validate domain logon requests if the domain controller is busy or inactive?

a. Primary domain controller b. Backup domain controller c. Member domain controller d. Peer domain controller

11. Which OS/2 Warp Server file systems store their Access Control Profiles in the NET.ACC file?

a. ODI2NDI b. HPFS c. FAT d. HPFS386

12. Which is the proper command line syntax to define the userid JOHN and the password DOE as a new user?

a. NEWUSER JOHN /P&gml.DOE; b. NET USER JOHN DOE /ADD c. NET CREATE JOHN /DOE d. NET SHARE USERID=JOHN PASSWORD=DOE

13. How can you use the OS/2 Warp Server Graphical User Interface (GUI), to assign a printer resource called IBM4079 to the user MIKE?

a. Use DDE to copy the IBM4079 alias data and paste it into the user MIKE panel. b. Drag and drop the IBM4079 object from the Resource Definitions folder onto the MIKE object in the User Accounts folder, then assign the logical printer port. c. Drag and drop the printer template object from the Resource Definitions folder onto the MIKE object in the User Accounts folder, then assign the printer alias. d. Open the User Accounts folder, drag and drop the MIKE object printer template in the Resource Definitions folder, then assign the printer alias.

14. Directory D&gml.;\ GAMES resides on a FAT drive on a server with the following access control profile
USERS = E
GROUP1 = RWCD
MIKE = XRCW

MIKE is connected to the root of the server's D: drive as W:. MIKE then issues the MD W&gml.;\GAMES\NEW command at the requester workstation. What access rights does MIKE now have to W&gml.;\GAMES\NEW?

a. none b. XRCW c. RWCD d. R

15. Server directory C&gml.;\DATA currently has the following access control profile entries
USERS&gml.N;
FINANCE&gml.RW;
MIKE&gml.X;

Server directory C&gml.;\DATA\FINANCE currently has the following access control profile entries:

USERS&gml.R;
FINANCE&gml.RWCDAP;
MIKE&gml.XRWCD;

As a member of the FINANCE group, what access rights does MIKE have to C&gml.;\DATA\FINANCE after the administrator performs an apply (propagate) from C&gml.;\DATA?

a. X
b. R
c. XR
d. RWCDAP
e. XRWCD
16. What happens when an OS/2 Warp Server administrator creates a home directory using the command line interface?

a. It automatically creates an access control profile granting the user XRWCDAP rights to their own home directory. b. It creates the home directory path structure on the server if it does not already exist. c. It grants the user access to the defined home directory as a logon assignment. d. It prevents any other user from accessing the directory defined as the home directory.

17. What should the minimum value for IBMLAN.INI x1 (sessions) be for a server to allow 40 concurrent OS/2 requesters to access resources?

a. 40, plus the number of resources shared b. 40, plus the number of resources active at any time c. 40, plus the total required for all other NetBIOS applications in use d. 40

18. The value specified for NetBIOS names in PROTOCOL.INI must be greater than which parameter?

a. the maxsessreqs value in PROTOCOL.INI b. one-half the maxopens value in IBMLAN.INI c. the names (X3) value in IBMLAN.INI d. the maxrequesters value in IBMLAN.INI

19. When is it important to run the OS/2 Warp Server Tuning Assistant?

a. when configuring to support more than 32 concurrent users on OS/2 Warp Server Entry b. when configuring to support more than 100 concurrent users on OS/2 Warp Server Advanced c. when system backups are taken d. when adding more than 10 existing users to a group

20. Which server file will tell you whether a Token Ring adapter is operating at 4 mbps or 16 mbps?

a. NET.ACC b. NET.AUD c. LANTRAN.LOG d. ADAPTER.CFG

21. Which of the following components are stored in the domain controller's Domain Control Database (DCDB)?

a. Access control profiles for all servers in the domain. b. Access control profiles for resources residing only on the domain controller. c. Alias definitions for all servers in the domain. d. Encrypted passwords for all users accessing resources from the domain controller. e. PROFILE.CMD files for users defined to the domain.

22. Which are considerations for setting up the DCDB replicator?

a. DCDB replication cannot be used if the NET ACCOUNTS role is set to BACKUP. b. A userid must be defined in the IBMLAN.INI file to be used during DCDB replication. c. DCDB replication cannot take place if a user is logged on at the DCDB replicator. d. DCDB replication service cannot coexist with the Replicator Service.

23. SERVERX resides in DOMAINX. As the administrator of DOMAINY, how do you share directory C&gml.;\PUBLIC on SERVERX so that it is available to users on your domain?

a. Log onto SERVERX as an administrator and create a share for C&gml.;\PUBLIC. b. Drag and drop the Directory template from your domain's Shared Resources folder, then enter an alias name, SERVERX as the Server Name, and C&gml.;\PUBLIC as the Resource Name. c. Create an access control profile on SERVERX named YDOMAIN. d. Logon to DOMAINX, drag and drop the Crossdomain template to the work area, then enter DOMAINY as the Target Domain Name.

24. How does OS/2 Warp Server provide IBM OS/2 Warp Server NetWare Gateway Services?

a. OS/2 filters the traffic for NetWare servers and passes it directly. b. A NetWare Client for OS/2 installed on the OS/2 Warp Server accesses resources to share with OS/2 Warp Server users. c. IPX is installed on the OS/2 Warp Server LAN and requests received on IPX are passed to NetWare. d. A native DOS NetWare requester runs in a VDM to access NetWare resources to share with OS/2 Warp Server users.

SECTION 4 - FILE AND PRINT CLIENTS
25. How would you configure the OS/2 File and Print Client (OS/2 LAN Requester) to connect to a specified Warp Server Domain?

a. Specify a unique userid and password. b. Specify a unique computer name. c. Specify a domain name. d. Specify the burned-in adapter address.

26. How do you configure DOS File and Print Client (DOS LAN Services) to connect to an OS/2 Warp Server and use protocols in addition to NetBIOS?

a. Install IPX. b. Install Ethernet. c. Install LAN Support Program. d. Install MPTS.

27. How do you install Windows File and Print Client (DOS LAN Services Windows Support)?

a. Copy the Windows File and Print Client diskettes from the OS/2 Warp Server CD-ROM directory /SYSVIEW2/WININSTL. b. Type d&gml.;\DOS\CLIENT\INSTALL, where d: is the drive letter of the CD-ROM containing the OS/2 Warp Server CD-ROM. c. Select Windows File and Print Client component from the OS/2 Warp Requester installation panel. d. Windows File and Print Client support is installed as a part of Windows 95 Client installation.

28. How can you install and configure the Windows 95 Client (DOS LAN Services for Windows 95)?

a. Use a diskette created from the OS/2 Warp Server CD-ROM. b. Use the client program from the Windows 95 diskette. c. Install directly from the OS/2 Warp Server CD-ROM. d. Use a redirected drive to attach the OS/2 Warp Server.

29. Which characteristics of NETBEUI and TCPBEUI need to be considered when NetBIOS functions are required in both Local Area Network (LAN) and Wide Area Network (WAN) environments?

a. NETBEUI performs better in a WAN environment. b. TCPBEUI performs better in a WAN environment. c. NETBEUI performs better in a LAN environment. d. TCPBEUI performs better in a LAN environment. e. TCPBEUI and NETBEUI cannot run on the same machine.

30. Which command should be entered by NT clients to access the HP LaserJet printer alias, LASERJET, on OS/2 Warp Server DOMAIN1 SERVER1 as LPT1?

a. NET USE LPT1: LASERJET b. NET USE LASERJET: LPT1 c. NET USE LPT1: \\SERVER1\LASERJET d. NET USE LPT1: \\DOMAIN1\SERVER1\LASERJET

SECTION 5 - REMOTE ACCESS SERVICES
31. Which describes a remote LAN access environment where a connection between two Remote Access Services is used to allow LAN workstations on LAN A to Access LAN resources on LAN B as if the were physically attached to LAN A?

a. LAN-to-LAN b. Remote-to-LAN c. LAN-to-Remote d. Remote-to-Remote e. Remote-to-Central Server

32. Which port types can be selected when configuring Remote Access Services WAN Ports?

a. FDDI ports b. ARTIC ports c. ISDN ports d. asynchronous COM ports e. ATM ports

33. What do you use to install and configure an OS/2 Remote Access Services Client and retain the existing software configuration?

a. Client Installation program - Easy Path b. Client Installation program - Advanced Path c. Manual Remote Access Client Installation program d. Remote Access Services Client Distribution program

34. How can shuttling between LAN-attached and remote environments be initiated?

a. Type SHUTTLE at an OS/2 prompt. b. Start LAN Distance when configured as a LAN workstation. c. Type LDSHUTTL at an OS/2 prompt. d. Stop LAN Distance when configured as a LAN workstation

35. What do you use to install and configure an OS/2 Warp Server Remote Access Services Client for Windows?

a. Client Installation program - Easy Path b. Client Installation program - Advanced Path c. manual installation using diskettes d. Remote Access Services Client Distribution program

36. How can Remote Access Services security functions be used to ensure that LOGON only occurs from known workstations?

a. by configuring Callback b. by configuring User Authentication Protocol c. by configuring Workstation Address Identification d. by configuring Third Party Authentication Protocol

37. Which are valid filtering functions as implemented in the Remote Access Connection Server?

a. filtering broadcast message traffic b. filtering traffic sent from Token-Ring active monitors c. filtering traffic from specified userids d. filtering traffic from specified passwords

SECTION 6 - SYSTEMS MANAGEMENT
38. Which network operating systems can be selected when a SystemView client is configured with Application Sharing enabled?

a. NFS Client b. NT Requester c. LAN Requester d. Banyan Vines Client

39. How are SystemView clients discovered and grouped by a SystemView Manager?

a. by the TCP/IP subnet they belong to b. by the LAN Server domain they belong to c. by the ID message that each client broadcasts every minute d. by the common keywords defined in the client configuration panels

40. Using the License Use Runtime Server provided by SystemView, what software products can an administrator track for license management purposes?

a. network applications that are loaded from a LAN Server or NFS Server b. applications enabled for license management using the License Use Toolkit c. any applications running on machines that use the License Use Runtime client d. applications that have an installation routine developed using the IBM Software Installer program

41. If the SystemView administrator wants to monitor a specific file on a remote system, what information is provided by the Critical File Monitor on that system?

a. the file size b. the date and time the file was last changed c. the command to be automatically executed if the file is modified d. the severity level of the alert generated if the file is modified

42. Which is the purpose of CID distribution?

a. To distribute code in an unattended mode by invoking an installation program and providing it with code images and response file. b. To distribute code to multiple workstations simultaneously in a lightly attended mode. c. To distribute a list of files to a workstation and provide a routine in order to check distribution results. d. To distribute tools for software and hardware inventory in an unattended mode.

43. Which page of the SystemView CID Preparation Settings folder must be selected in order to enable the CSSETUP utility?

a. General b. IBMLS c. Setup d. Images

44. Which is the first step used to distribute data files from a SystemView Manager to a group of SystemView clients using Software Distribution feature?

a. Select the Software Installation icon and enter the names of data files to be distributed. b. Select the CID Preparation icon to prepare a package containing data files to be distributed. c. Select the Software Preparation icon to prepare a package containing data files to be distributed. d. Select the Event Scheduler icon to start the distribution of each data file to clients.

SECTION 7 - BACKUP AND RECOVERY SERVICES

45. Which are OS/2 Warp Server File and Print Services fault tolerance features?

a. data encryption b. disk mirroring c. disk duplexing d. HPFS e. SRVIFS

46. Which media can be used for backup by OS/2 Warp Server Backup and Recovery?

a. Read/Write optical drives b. SCSI-I tape drives c. LAN drives d. SCSI-II tape drives e. CD-ROM

47. What steps are required when creating a Backup strategy?

a. Identify files to back up. b. Set archive bit before initial backup. c. Format Tapes. d. Determine number of generations of backup to keep for each file. e. Identify appropriate Backup set, or create a new one.

48. How can different versions of files be restored using OS/2 Warp Server Backup and Recovery restore during disaster recovery?

a. based on first saved/first restored basis b. based on the last version backed up c. based on the last change date d. based on creation date

49. How can the OS/2 Warp Server Backup and Recovery feature be used to store a week's worth of files backed up daily?

a. A Backup Method can be set up to back up files based on creation date. b. A Rulebook can be set up to compress files. c. A Backup Method can be set up to back up all changed files. d. A Rulebook can be set up to maintain a specified number of generations.

50. Which OS/2 Warp Server utility may be used to backup a server's userid and password definitions?

a. DCDBBACK b. ACLBACK c. BACKACC d. BACKDCDB

SECTION 8 - ADVANCED PRINT SERVICES
51. Which functions are provided by Print Services Facility (PSF/2) for OS/2 Warp Server?

a. PSF/2 provides the ability to change printers without changing print drivers. b. PSF/2 optimizes printing speed by automatically routing a print job to the fastest available network printer that supports the print job format. c. PSF/2 managed printers can print data formatted using various data streams, as PSF/2 converts the data to the format actually supported by the printer. d. PSF/2 implements a print backup strategy that allows multiple printers to be logically grouped and appear to network users as one virtual printer object.

52. What should you do to build a PSF/2 print queue on a client machine?

a. Drag the Network Printer Object to the desktop. b. Issue the PSF2CLNT command, then drag the Network printer icon to the desktop. c. Open the Network Printer Object, insert PSF/2 as domain name, and enter the appropriate printer ID. d. Use the PSF/2 Printer Search Facility.

53. How can a user configure an OS/2 printer object to associate it with a JetAdmin port?

a. by dragging and dropping the HP Network Port icon to the printer object icon b. by using the settings notebook of the printer object to install the HP Network Port as a new Output Port c. by using PSF/2 to add the JetAdmin transform to the transform sequence of the corresponding print device d. by using the settings notebook of the printer object to install the JetAdmin Port driver as a new printer driver

54. Which PSF/2 print command should be used to send the PostScript job LOGO.PS to a Lexmark 4039 on LPT3 using the PRINTER1 queue?

a. TYPE LOGO.PS > LPT3 b. PRINT LOGO.PS > PRINTER1 c. APRINT LOGO.PS DEST=PRINTER1 d. APRINT LOGO.PS PRINTER1

SECTION 9 - PROBLEM DETERMINATION
55. You just increased the maximum number of NetBIOS sessions, commands and names for an OS/2 Warp Server system. When rebooting the machine, you get a message saying that the values you specified are invalid and all your NetBIOS applications fail to start. What applet can help you determine the optimum NetBIOS configuration so that no errors occur during reboot?

a. NB64K b. NBSTAT c. NBJDSTAT d. NetBIOS Optimizer

56. An end-user calls you because she is not able to transfer a file from her machine to an OS/2 Warp Server system using TCP/IP. You know that the OS/2 Warp Server system is configured with a valid IP address. What actions should you take at the server to correct the problem?

a. Verify that the FTP daemon (FTPD.EXE) is running. b. Verify that the NFS daemon (NFSD.EXE) is running. c. Check that the end-user has been defined with a valid userid, password and access rights in the NET.ACC file. d. Check that the end-user has been defined with a valid userid, password and access rights in the \MPTN\ETC\TRUSERS file.

57. A System Management administrator is notified that SystemView clients cannot mount a SystemView Manager drive using NFS utility. What can he do in order to identify the problem using SystemView Management Services?

a. Select Screen View and check if the NFSD process is active on the SystemView Manager workstation. b. Select Security Manager and check that all SystemView clients are authorized to mount a Manager drive. c. Select System Information and check if the NFSD process is active on the SystemView Manager workstation. d. Select Process Manager and check if the NFSD process is active on the SystemView Manager workstation.

58. Given a working OS/2 Warp Server Remote Access Connection Server with remote users attached, what should be checked first when a client workstation can log on to a LAN using Remote Access Services from his home using a portable workstation but cannot log on from his hotel room using the same workstation?

a. the workstation adapter address defined at the server b. that another workstation is not logged on with the same adapter address c. the fixed callback configuration at the server d. the workstation LAN adapter configuration

59. Given a OS/2 Warp Server environment with the Warp Server configuration file backed up to a newly defined tape, what should be a first step when the initial backup fails due to a media full condition?

a. Verify the Backup files are not contaminated. b. Verify the Backup Method is properly configured. c. Verify the tape is a SCSI-II device. d. Verify the tape drive is an 8mm device.

ANSWER KEY

1. b,c 23. b 45. b,c 2. d 24. b 46. a,c,d 3. b 25. b,c 47. a,d,e 4. b 26. c 48. b,c 5. a 27. b 49. d 6. b,d 28. a,c,d 50. c 7. a,c 29. b,c 51. a,c 8. b 30. c 52. b 9. d 31. a 53. b 10. b 32. b,c,d 54. c 11. b,c 33. c 55. a 12. b 34. b,c 56. a,d 13. b 35. b,c 57. d 14. b 36. c 58. c 15. a 37. a 59. b 16. c 38. a,c 17. c 39. d 18. c 40. b 19. a,b 41. d 20. c 42. a 21. c,e 43. b 22. b 44. c