Ok, should have searched. Our FFmpeg is likely too old to handle heic, though you can test. Paul did build a newer one for Qt6, I could do the same but due to dependencies and what is needed, not excited about doing it.
I see the recommended tool is libheif, which should include heif-convert to convert to jpg or png. I'll see if it easily builds.
No it depends on libx265, which I don't think we have a port of and when I looked at it some time back, IIRC, it used some weird build system. A new enough FFmpeg is likely the best hope
Meanwhile please run ffprobe on one of your heic files and post the output, depending on the codec, might be able to build a decoder.
Edit: perhaps also post an example picture using heic if not too big, likely have to zip it to post.