If you checked in to IBM's "OS/2 Strategy" site yesterday and then did the same today again, might noticed that the site now has been updated from year 2002 to 2003.

What are the OS/2 Plans for 2003?

IBM plans to provide OS/2 support in 2003 in the following areas:

* Hardware and Device Driver Enhancements: IBM plans to provide OS/2 device driver enhancements. IBM plans to provide reserved Software Choice device drivers to customers with then current software subscriptions. We anticipate that over time some hardware device driver support will trend toward USB attachment, while some hardware and device driver support will continue in legacy mode. IBM posts hardware and device driver support information to the http://www7.software.ibm.com/2bcprod.nsf Web site.

* Transition and product enhancement services: IBM offers fee-based transition services such as assessment, deployment assistance, and implementation. IBM will also consider requests for product enhancement services such as hardware compatibility test or device driver development.

* OS/2 Defect Support: IBM plans to provide Program defect support for OS/2 Warp 4 Convenience Packages and for Warp Server for e-business Convenience Packages through 31 December 2004 for customers with software subscriptions. Customers should install the latest FixPak or service refresh to stay current for Program Support. Customers must maintain software subscriptions for Program Support and to obtain FixPak(s) or service refreshes. No FixPaks or service refreshes are planned to support Java 1.1.8 or Netscape 4.61.

For customers who choose not to purchase software subscriptions, IBM plans to offer a special-bid Service Extension (SE) for IBM designated components. Access to Level 1 and Level 2 support is a prerequisite and the software must be at the current service level. For customers with or without software subscriptions, IBM plans to offer a special-bid Total Content Ownership (TCO) for IBM designated components. Access to Level 1 and Level 2 support is a prerequisite, and a private code line based on the customer's service level is created. TCO fixes are usually placed in the service code line to facilitate TCO customer update to a later service level. IBM plans to offer special-bid, IBM designated device drivers as a component of SEs and TCOs. Refer to http://www.ibm.com/software/os/warp/ for further details.

Source: IBM's OS/2 Strategy Page

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