Tom Nedeau works as a PC technician. He is also an author, trying to make it big in the book writing business. His first book, "Seven LEAN Years: America's New High-Tech Underclass," is self-published. He is the Webmaster of the OS/2 Headquarters Web site. He has been working with PCs for about 17 years, and believes that they have come a long way since the old XTs.
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Source: OS Opinion